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ibis budget Peterhead Aberdeenshire 2 stars

Customer review rating 4.6/5 9 reviews

ALLSAFE approved hotel

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+ 4 Services

Hotel extras

  • An ALLSAFE Clifton certified hotel

  • Central location in Peterhead Aberdeenshire

  • Free on-site parking for guests

  • Pet friendly hotel

  • 24/7 reception service

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Languages spoken at the hotel
Catering
  • Breakfast Paying
Business services
  • Copy/print service available

Hotel location

ibis budget Peterhead Aberdeenshire

16 to 24 Chapel St
AB42 1TL peterhead
united kingdom

Tel: +4401779400816

Check-in from 14h00

Check out up to 12h00

GPS :57.50576, -1.77864

Our accommodation(s)

Our guest reviews for
ibis budget Peterhead Aberdeenshire

100% genuine reviews from our guests

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ALL Rating 4.6/5

9 reviews

Well located

Customer review rating 5.0/5

Marge Couples - 21/07/2021 Confirmed reviews ALL

Good

Dear Malcolm, We very much appreciate your comments regarding your stay at the ibis budget Peterhead Aberdeenshire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elise Clark General Manager

Ideal location for my first venture into Buchan!

Customer review rating 4.5/5

John Solo - 18/07/2021 Confirmed reviews ALL

A very comfortable room. The seagulls added to the coastal atmosphere! The website was not altogether clear on the issue, but there is no breakfast cafe at this location. It is purely a "Residentia" as I believe the Spanish would call it. Not a big problem as there are various places within walking distance, but having stayed at various Ibis Budgets in UK and the Eurozone, and found the breakfast cafes excellent, so it is a bit of a minus.

Dear JOHN, We very much appreciate your comments regarding your stay at the ibis budget Peterhead Aberdeenshire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elise Clark General Manager

Pleasant Stay

Customer review rating 4.0/5

S. A. Business - 18/07/2021 Confirmed reviews ALL

All good. Rooms perhaps feel a little soulless, I appreciate that this hotel is transitioning from a Travelodge to Ibis but without pictures and white walls and bed linen everything felt a bit cold and clinical. far more important though everything was very clean and I felt safe within the current Covid restrictions.

Dear A. S., We very much appreciate your comments regarding your stay at the ibis budget Peterhead Aberdeenshire. We hope to put our own stamp within time. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elise Clark General Manager

Disappointment

Customer review rating 3.0/5

Ian C. Business - 12/07/2021 Confirmed reviews ALL

Having never been to Peterhead before and often using Accor hotels, I selected to stay at the your Ibis Budget in the town. On arrival I find a partially rebadged Travelodge, which had no capability to offer meals (not even breakfast). The hotel was clean, everything worked and the car parking was fine, but the pictures on your website didn't reflect the reality I experienced. When I next stay in Peterhead, I will be using a different chain.

Dear Ian C., Thank you for taking the time to tell us about your experience at the ibis budget Peterhead Aberdeenshire. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We do offer a take-away breakfast that can be purchased at reception, I am sorry this had not been communicated correctly, I will ensure this is improved immediately. I am sorry that you were disappointed that we were unable to provide hot meals. Our hotel does not have any F&B services, however I am glad to tell you that we can offer few snacks and soft drinks, available to purchase at reception. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elise Clark General Manager

"Good Location"

Customer review rating 4.0/5

Anonymous Families - 06/07/2021 Confirmed reviews ALL

The stay was satisfactory to our needs, the staff were extremely helpful and smiley. If in area again would not hesitate to book there again.

Dear Norma, We very much appreciate your comments regarding your stay at the ibis budget Peterhead Aberdeenshire. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elise Clark General Manager

Service above and beyond

Customer review rating 5.0/5

Dsaywack Families - 04/07/2021 Confirmed reviews ALL

Michael checked me in. I had to book quite suddenly and quite late due to a family bereavement and had not eaten that evening. He gave me part of his own packed meal to help me out. Utterly fabulous service and care. Thank you, Michael, it was such a kind gesture at quite a confusing time.

Dear D., Thank you very much for your kind words! We believe our guests should feel at home and i am very glad to hear that our team made you feel welcomed and heart warmed. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elise Clark General Manager

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