Pullman Dubai Downtown 5 stars

Customer review rating (ALL Rating) 4.4/5 2,155 reviews

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Description

Hotel extras

  • Rooms and suites, offering views of the Dubai Canal and the iconic Burj Khalifa

  • Rooms offer a spacious working desk with FREE Wi-Fi internet

  • Fitness center with wet facilities

  • Dedicated meeting space floor with a ballroom, two meeting rooms, and a private boardroom

  • Free valet parking onsite

Our accommodation(s)

Hotel location

Pullman Dubai Downtown

Marasi Drive, Downtown, P O Box 413311
413311 DUBAI
United Arab Emirates

GPS:25.1872891, 55.2716534

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,155 reviews

Will be coming back...

Customer review rating 3.5/5

Parerna B. Couples - Confirmed reviews ALL

Apart from being very well located, the rooms are comfortable, the service was satisfactory and areas where had concern/feedback was graciously accepted. Guest relationships Manager, Valentina, even ensured that we get a comfortable ride back to the airport.

Dear Parerana B., We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback and for recognizing our team. Please accept our apology for any inconveniences faced. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience team.

Nice

Customer review rating 4.0/5

Andrey Solo - Confirmed reviews ALL

Good hotel. Restaurant is not good. Stuff amazing. AC system is absolutely not understanding.

Dear Andrey M., We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback and please accept our apology for the disturbance faced during your stay. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience team.

Perfect Stay

Customer review rating 5.0/5

Sophie Families - Confirmed reviews ALL

We had a wonderful stay at the Pullman Dubai Downtown and will definitely choose this hotel again on our next visit. The location is great. It's a 20-minute walk to the Burj Khalifa and Dubai Mall. You can also get taxis in front of the hotel in no time at all. The pool and bar are very nice! Unfortunately there are only a few sunbeds. The rooms and the view were beautiful! Thanks to Adeesh, our friendly room service man, we had a super clean and tidy room every day. A big compliment to the excellent, very friendly and courteous service of the hotel staff! We were delighted. We would particularly like to highlight Kelvin, Anwar and Jojo, who looked after us very nicely every day at breakfast, took a little time for us if possible and gave us lots of tips for our holiday! We would love to come back!

Dear Sophie, We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pullman Dubai Downtown team

great front desk team

Customer review rating 4.0/5

Mostafa Families - Confirmed reviews ALL

Big thanks to Mr. Fahad Khan for the check in support.

Dear Mostafa H., We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pullman Dubai Downtown team

Excellent Stay

Customer review rating 4.5/5

Dr. K. M. Couples - Confirmed reviews ALL

We are so happy with our stay due to the excellent service and friendly reception.

Dear Dr. Kahtan, We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pullman Dubai Downtown team

Other web-users rate our hotel

  • 1,177 reviews 9.3/10 Location
  • 1,525 reviews 7.6/10 Room
  • 2,585 reviews 9.1/10 Service
  • 17 reviews 6.4/10 WiFi
  • 802 reviews 8.8/10 Breakfast
  • 636 reviews 7.5/10 Cleanliness
  • 451 reviews 5.8/10 Comfort
  • 259 reviews 5.8/10 Value

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