Novotel Tallinn 4 stars

Customer review rating (ALL Rating) 4.7/5 66 reviews

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Description

Hotel extras

  • Location close to the Old Town and Harbour

  • Newly built hotel

  • Greem Restaurant – a vibrant sharing-dining experience

  • Fitness studio, laundry room and Club lounge for hotel guests

  • Large, comfortable guestrooms and apartments suitable for families and longstay guests

Our accommodation(s)

Hotel location

Novotel Tallinn

Poordi 5
10156 TALLINN
Estonia

GPS:59.442592, 24.753876

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Greem

Non contractual photo

Greem is a modern, social restaurant at Poordi 5 in central Tallinn led by chef Krait Kumar. The seasonal, high‑quality shared menu suits groups and families, offering international dishes with local touches and signature plates to enjoy together.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  66 reviews

Customer review rating 5.0/5

Kersti P. Families - Confirmed reviews ALL

vsjo pluss i novo

Dear Guest, Thank you for your positive feedback. We’re delighted to hear that you enjoyed your stay, especially the breakfast menu and the new, beautifully designed look of the hotel. It’s wonderful to know these details helped make your visit even more pleasant. We look forward to welcoming you back to Novotel Tallinn in the future. Warm regards, Novotel Tallinn

Customer review rating 4.0/5

Visa H. Couples - Confirmed reviews ALL

NOVOTEL Tallinn, Room 309 feedback: We were very pleased with the room and the hotel. Great friendly staff. Thanks! - Arriving is not as pleasant as it could be. Hotel's name is not at all visible when entering from the east by car, the house is way too hard to locate and identify in the (dark) evening. What about a welcome message for bookers in advance? - Garage door is unmarked, and no instructions are given how close you need to drive (Remember: arriving quests do not know if this is the right door). - Parking fee structure is odd for a foreign first timer. Not explained anywhere in advance. - After the garage door, no sign given whether you turn right or left. I again waited for the left hand curtain to open. Yes, I felt silly afterwards not finding my way to the hotel and in. How stupid of me. I hate feeling stupid. And I avoid places where I have felt stupid... - Car battery charging not functioning. - The room was tidy and first class. - No sugar or coffee creamer, and only two teabags. Bit skimpy. - Toilet: We would have liked to have a couple of towel hooks close to the wash basin. For the hand towel, of course, but for the toiletries as well. Where do you hang a (or two) wet bath towel? - Toilets seat's flushing pressure is too high, dirty water spills onto your feet The lid is not properly fitted. Needs a fix. - USB-power ports by the bed. Great! - Red signal light on the room phone is blinking with no purpose. Why? - TV is first class with phone casting and good selection of channels. When starting, it says "Press ok" - however there us no such button. What? - In general, we were - and are - pleased and happy - Thank You!

Dear Visa H., Thank you for taking the time to share your experience at Novotel Tallinn. We’re very glad to hear that you enjoyed your room and felt well looked after by our team. We’re sorry that your arrival wasn’t as smooth as it should have been. We understand how important that first moment is, and we appreciate you letting us know about the challenges you faced. Your feedback on the parking situation is helpful, and we’re committed to making this experience better for our guests. We’re also grateful for your thoughts on the room amenities, and we’ll keep your suggestions in mind as we continue refining our services. It would be a pleasure to welcome you back on a future visit! Warm regards, Novotel Tallinn

Customer review rating 4.5/5

Otto H. Families - Confirmed reviews ALL

Novotel experience you can rely on+it is a new hotel❤️

Dear Otto H., Thank you for your positive feedback. We are delighted to hear that you found your experience at Novotel Tallinn reliable and appreciated our new facilities. Your satisfaction is our priority, and we look forward to welcoming you again. With kind regards, Novotel Tallinn

Customer review rating 4.5/5

Juhamatti M. Families - Confirmed reviews ALL

The staff were truly friendly and professional. Our family had two rooms, and since the hotel was fairly quiet, we were upgraded to better rooms. This was a lovely gesture, and we received wonderful rooms. The only small downside—which I completely understand—was when we went to the restaurant in the evening. That night the menu had been reduced, and my spouse, who has quite a few dietary restrictions, couldn’t really find a dish they would have preferred. The staff did try to help with this. Overall, we were left with a very positive feeling about our visit.

Dear Juhamatti, Thank you for taking the time to share your feedback — it truly means a lot to us. It’s wonderful to hear that our reception staff helped make your visit even more enjoyable. We’re also delighted that you found our hotel beautiful and enjoyed its prime location, your rooms, and the friendly atmosphere. We appreciate your understanding concerning the reduced menu options during your visit. Our team strives to accommodate various dietary needs, and we regret any inconvenience this may have caused. Your feedback will help improve our offerings in the future. Thank you once again for your kind remarks. We look forward to welcoming you and your family back in the future! Warm regards, Novotel Tallinn

Customer review rating 5.0/5

Claudio A. Business - Confirmed reviews ALL

a business trip, great garage, nice room, good breakfast, staff friendly, quiet, perfect

Dear Claudio A., Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your stay, appreciated our facilities, and found our staff to be friendly. We hope to have the pleasure of hosting you again. Kind regards, Novotel Tallinn

Other web-users rate our hotel

  • 31 reviews 9.4/10 Location
  • 39 reviews 8.1/10 Room
  • 37 reviews 9.7/10 Service
  • 28 reviews 9.8/10 Vibe
  • 25 reviews 7.8/10 Breakfast
  • 23 reviews 8.4/10 Comfort
  • 15 reviews 7.6/10 Cleanliness
  • 13 reviews 8.1/10 Amenities

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