Giudizio clienti (Valutazione ALL) 4.5/5 672 recensioni
Che ne dite di camera con comodo letto, dal design moderno con un tocco di look regionale, materiali naturali, illuminazione perfetta? Occorrente per caffè/tè, minibar, ferro e asse da stiro, accesso alla piscina interna ed esterna: sembra ancora meglio? Disponiamo di 140 camere su 5 piani, tutte con bagno con doccia, occorrente per caffè e tè, ferro e asse da stiro, minibar, SMART TV e WIFI gratuito.
Mercure Szklarska Poreba
58-580 SZKLARSKA POREBA
Coordinate GPS:50.820614, 15.521482
Telefono +48 75 303 10 00
E-mail di contatto
Accesso: 1.8 km / 1.12 mi 27 min walk / 6 min drive
Accesso: 24 km / 14.91 mi 1 hrs 39 min walk / 24 min drive
Accesso: 97 km / 60.27 mi 1 hrs 39 min walk / 1 hrs 39 min drive
Check-in dalle - Check-out fino alle
La cucina attinge dalla bontà dei sapori della natura, delle foreste e dei fiumi. Il menu, che comprende carne di cervo, funghi, frutti di bosco e pesce, permette agli ospiti di percepire il potere della natura, anche nel piatto.
Le recensioni dei nostri clienti
Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutturePer saperne di più
Nice hotel for familly
Punteggio Tripadvisor 4.0/5
poziomka1410 Recensione certificata TripAdvisor
Nice hotel close to ski slope. No need to wait for table in the dinig area. Very nice breakfasst and dinner a lot to choose from. Junior suite nice and spacious a bit cold as the AC not working efficiently. Pool is small but if you avoid rush hours you will take full advantage of it.
Droga Pani, Jesteśmy bardzo wdzięczni za Pani opinię po pobycie w Hotelu Mercure Szklarska Poreba. Otrzymanie pozytywnej opinii jest dla nas zawsze wielką przyjemnością. Zapewniam Panią, że podzielę się otrzymanymi uwagami z całym zespołem. Jestem również przekonana, że Pani opinia będzie stanowiła zachętę dla wszystkich członków naszego personelu do podejmowania dalszych wysiłków w celu nieustannego poprawiania jakości naszych usług. Dokładamy wszelkich starań, aby jak najszybciej reagować na wszelkie niedogodności związane z pobytem naszych Gości. Jeszcze raz dziękujemy za podzielenie się z nami Pani opinią i mamy nadzieję, że kolejny pobyt w naszym hotelu będzie również tak samo przyjemny i udany jak poprzedni.
Punteggio Tripadvisor 1.0/5
Iryna M Recensione certificata TripAdvisor
Mercury Szklarska is biggest disappointment was happen with my family. We traveled by electric car but charging is booked by usual cars and we can't change and personal and manager of hotel can't help us and support. Personal 2 days try to find owners of cars. Do you know who stay in your hotel or you show for us how your support client? Our biggest fault that we buy 5 nights for vacation. Big minuses are mini swimming pool, little bit choice on lunch , nothing for kids in the evening. For breakfast you need wait for table 40 minutes in the hall with kids. Mercury Szklarska It's biggest fault
Szanowna Pani, bardzo dziękuję za zaangażowanie i czas poświęcony na wystawienie oceny oraz opinii. Jest mi niezmiernie przykro, że doświadczyli Państwo niedogodności na początku pobytu. Proszę jeszcze raz przyjąć najszczersze przeprosimy. Niedogodności zostały usunięte i dołożyliśmy wszelkich starań, aby pozostała część Państwa pobytu przebiegła bez zakłóceń. Zrobiliśmy wszystko, co w naszej mocy, aby zrekompensować Państwu przykre doświadczenie. Dziękujemy za spotkanie z Dyrektorem Generalnym, które przebiegło w atmosferze zrozumienia i wzajemnej życzliwość. Przyjęliśmy również wszystkie sugestie, które weźmiemy pod uwagę, aby w przyszłości uniknąć jakiegokolwiek dyskomfortu naszych Gości. Mam nadzieję, że skłoni się Pani ku ponownej ocenie pobytu. Jeśli zaufacie nam Państwo ponownie, zrobimy wszystko, co w naszej mocy, aby Państwa pobyt był jak najbardziej udany. Z wyrazami szacunku
Modern, new, hotel with great views and super staff
Punteggio Tripadvisor 5.0/5
AndreeaFrantisekS In coppia - Recensione certificata TripAdvisor
We spent one weekend at the hotel and we really loved it! As it is a brand new hotel, everything is perfectly clean, nice, modern and new!:) We had a huge apartment with amazing view, and went for the half board. The food was delicious, and the breakfast had everything you could think of! Local products, lots of options for vegetarians, sweet and savory lovers! There was also evening entertainment which we really enjoyed at dinner. I used the gym in the morning for my workout and it had all I needed and we also went for a late night jacuzzi and pool time. I have to say that for me the jacuzzi was a little bit too cold, but my parter was fine with that. Car parking is also very comfortable and fully recommended. The staff was great, from the ladies at the reception, restaurant and bar guys to the additional people around the parking for example. We liked it so much that we are going again for the New Year’s Eve celebration.:)
Hello, We very much appreciate your comments regarding your stay at the Mercure Hotel Szklarska Poręba. It is always a great pleasure for us to receive positive feedback. I will share all the compliments with the whole team. I am also confident that your feedback will be a great encouragement to all members of our staff to make further efforts to continuously improve the quality of our services. I hope that the next stay in our hotel will be as pleasant and successful as the previous one. Best regards and see you soon!
new hotel with lots of amenities
Punteggio Tripadvisor 5.0/5
bartosz j Recensione certificata TripAdvisor
there was no such place in Szklarska! Although November in the Karkonosze Mountains may seem not a very interesting time, you cannot get bored at Mercure. swimming pool, jacuzzi, saunas and delicious breakfasts. the rooms are quite big, bigger than other similar hotels
Dear, thanks a lot for such a great review! Hope see you soon at Mercure Hotel Szklarska Poręba. Best regards!
Punteggio Tripadvisor 1.0/5
radka_kr In famiglia - Recensione certificata TripAdvisor
the hotel is new, that is the only positive thing. Spa was overcrowded, families with kids, far from relax. Gym was rather playground for young teenagers rather than a place for sport. We had a bed experience with two drunken Ukrainian who were harassing in the pool. I have asked to call the security who came but however they saw how drunk they are, they left without saying anything… Staff is totally inexperienced and unprofessional. No one to supervise. Glad we had to stay one night only, and I will definitely not come back again!
Dear, Thanks a lot for visiting us and for toyr feedback after your stay. We’re tribble sorry that we didn’t feel expectations and your stay was disappointing. We are a young team and we are constantly working on improving the quality of our service in the wellness & spa area, we apologize for the inconvenience. We would like to have the chance to host you again to make up for the first not very successful impression. Best wishes
In collaborazione con TripAdvisor
* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price