Hotel Île de Pipa - MGallery 5 estrelas

Malisima experiencia con este hotel. Estuvimos 10 días. Al penúltimo día nos dimos cuenta que nos faltaban 500 dólares, una casaca de fútbol y unos auriculares inalambricos. Estuvimos reclamando una solución al hotel durante dos días, para decirnos que nos vieron sacar las pertenencias del hotel en las cámaras, lo cual era mentira, jamás sacamos del ropero esas pertenencias desde que llegamos, por eso estamos seguros de nos robaron de la habitación. Teníamos candado, y la ropa estaba en el ropero. Jamás pensamos que debíamos dejar la ropa también bajo llave. Así y todo nos robaron. El maltrato del dueño del departamento, de la inmobiliaria, y la indiferencia de los recepcionistas, así como también la poca capacitación para solucionarnos el problema, han arruinado nuestro viaje. No saben hablar ni español ni inglés, el único que lo hace te atiende de mala gana. Carlos y Claudio, los dueños, son unos irrespetuosos y el trato discordial que tuvieron nos hicieron arrepentirnos de haber venido a Brasil. No lo recomiendo para nada. Si hay un ladron allí adentro, seguirá haciendo de las suyas. Si tienes que hospedarte ahí, no dejes nada de valor, llévalo contigo. Y controla lo que dejas, pueden robarte igual.

Um lugar é lindo! Super aconchegante, luxuoso, uma ambientação incrível. O Serviço é muito bom, tem academia, spa, uma piscina maravilhosa. Isso sem falar na localização, bem no centro de Pipa, você pode deixar o carro no resort e passear pelo centro de Pipa tranquilo.

The hotel is nice and well located. The Front Desk personnel is very unprofessional and poorly trained. Their lack of protocols, order and agility is remarkable. If you have a problem, it is not theirs, its yours. The rest of the personnel (cleaning, waiters, drivers) are all very nice. I would not recommend it. Go to “A Toca da Coruja”!!!

A new hotel in Pipa.. staff were fantastic, happy and hard workers… breakfast was very good…room size was also excellent and well located to the Main Street and within 10-15 minutes walking distance to beach… hotel did not reach 5 stars as they had no facilities for our baby ie cot and high chair… which was strange.. also some of the guests would not wear masks inside the reception or in the restaurant… pool was a good size and lunch/ dinner menu was also good

I spent three day in Ilê de pipa, the hotel is very well located, the staff was very kind, the room is very nice and clean, the breakfast is very complete and delicious. The swimming pool is awesome!!! For sure in my next time in pipa I will stay there again!