Novotel Muscat Airport

Customer review rating (ALL Rating) 4.3/5 529 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Spacious rooms and suites with stylish decor

  • Central location on Al Maaridh Street

  • 4 unique dining experiences

  • 6 flexible meeting and conference rooms and a ballroom

  • Fully-equipped gymnasium, outdoor swimming pool and steam rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

Novotel Muscat Airport

Al Maardih Street, Seeb, Muscat Oman
111 MUSCAT
Oman

GPS:23.585223, 58.300481

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  529 reviews

TripAdvisor Rating  4.5/5  825 reviews

Certificate of excellence 2022

Maintenince room need to check the rooms more often so that the guest don't need to call and instruct the team.

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

over was good but at the time of checkout there was only one person and 3 guest need to do the check out so it took more time then anticipated. need to make sure that minimum 2 staff are available on the counter all the time. kindly not that I come to this hotel almost monthly bases. thank you Mohammed

Terrible Experience

TripAdvisor rating 1.0/5

Amelia J TripAdvisor review

I had come for a pleasant breakfast at Novotel for the weekend and it was terrible. No much options and very bad service. I asked one of the staff if he could help me with an omelette at the table he just simply implied that you can go to that point ( pointing his fingers) and was just busy collecting the plates from the table. ( Expected at-least some basic proper service skills while speaking with the guest ) . I felt so discomforted by the staff and just wanted to leave the place . I am not visiting this place nor suggesting anyone to come here 😡

Dear Valued Guest, Thank you for taking the time to write to us following your stay at Novotel Muscat Airport. We are sorry that the service and delivery did not meet your expectations, and we ask you to accept our sincere apologies. Accor hotels are eager to offer you the best quality of service for your stays; therefore, your opinion is very valuable. Rest assured that the necessary measures will be implemented to improve the quality of the services mentioned. Once again, we thank you for your comments and hope to regain your confidence on a future stay. Looking forward to welcoming you soon, Mohamed elkot

Close to the airport

Customer review rating 4.0/5

Jörg R. Solo - Confirmed reviews ALL

Nähe airport und doch ruhig

Dear Joerg R., We very much appreciate your comments regarding your stay at the Novotel Muscat Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sushanth Nambiar, General Manager

breakfast buffet

TripAdvisor rating 5.0/5

rawahymis TripAdvisor review

Got here about an hour back for breakfast. I don't normally have breakfast outside but I had just come from a trip and was feeling tired. I was received with a beaming and welcoming face. Esther was a wonderful host. She helped me with everything I needed and all with a smile. Good selection of breakfast items. Fresh orange juice. Wide selection of hot beverages. Pleasant ambiance. Thank you Esther and all the staff.

Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sushanth Nambiar, General Manager

All went well.

Customer review rating 4.5/5

Jeremy Solo - Confirmed reviews ALL

Everything was expected from previous stays

Dear Jeremy B., We very much appreciate your comments regarding your stay at the Novotel Muscat Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sushanth Nambiar, General Manager

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Other web-users rate our hotel

  • 672 reviews 8.6/10 Location
  • 762 reviews 8/10 Room
  • 1,035 reviews 8/10 Service
  • 51 reviews 5.9/10 WiFi
  • 383 reviews 8.5/10 Cleanliness
  • 326 reviews 8.6/10 Breakfast
  • 179 reviews 9.3/10 Vibe
  • 63 reviews 9.6/10 Wellness Area

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