Mondrian Seoul Itaewon 5 stars

Customer review rating (ALL Rating) 4.3/5 1,983 reviews

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Hotel extras

  • The utmost 5-star hotel experience in Seoul, Itaewon

  • Authentic, creative Mediterranean cuisine

  • Sophisticated signature drinks

  • Mondrian Seoul Itaewon is pet-friendly!

Our accommodation(s)

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Hotel location

Mondrian Seoul Itaewon

23 Jangmun Ro, Yongsan Gu
04392 SEOUL
South Korea

GPS:37.52845, 126.99309

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,983 reviews

TripAdvisor Rating  4.5/5  391 reviews

Certificate of excellence 2024

My three night stay at Mondrian had potential to be better

Customer review rating 2.0/5

Paul Couples - Confirmed reviews ALL

The first day and night was great! But the room service was terrible, they would not clean when requested such as take out trash or taking back food trays from the kitchen. There was no vacuuming done or sweeping of any kind I had to call the reception desk repeatedly so that the job can be done right since it was not the first time. There were many things I did like about the hotel such as the valet service. And the arcade in the basement, Also the rooftop bar. And basement indoor pool. The cleanliness of the hotel however was not satisfactory. Also there were always trays left out peoples doors that were there one night before and still there the next morning. This caused the hallways to not smell so pleasant. Overall this hotel was stunning inside and out but the cleanliness of the hotel really does affect the rating that I am giving it I stayed in the hotel for 4 days 3 nights. This was my experience, one last thing the air conditioning was not working all too well in my room. I stayed in a Suite so I can only imagine if the suite is as hot as it was how much hotter the other may be.

Dear Paul, Thank you for sharing your feedback regarding your recent stay at Mondrian Seoul Itaewon. We are glad to hear that you enjoyed our valet service, arcade, rooftop bar, and indoor pool. However, we sincerely apologize for the inconvenience you experienced with our room service and cleanliness. Your comments have been shared with our housekeeping team to ensure immediate improvement. We are sorry for the issues you faced with the air conditioning in your suite. Rest assured, we are looking into this matter to provide a more comfortable stay for our guests. Your valuable feedback is essential for us to enhance our services. We hope to have the opportunity to welcome you back and offer you an exceptional experience. Warm regards, Mondrian Seoul Itaewon

location's not good

Customer review rating 2.5/5

Evan Solo - Confirmed reviews ALL

Good facilitities, a little far from Itawon station, unsatisifactory service

Dear Feng Y., We appreciate your feedback regarding your recent stay with us at Mondrian Seoul Itaewon. We apologize for any inconvenience caused by the location not meeting your expectations. While we are glad you found our facilities satisfactory, we are sorry to hear about your experience with the service. Your comments will be shared with our team for improvement. Thank you for taking the time to review. Warm regards, Min Lee Duty Manager

Great Stay

Customer review rating 4.5/5

Solo T. Solo - Confirmed reviews ALL

Great stay, really nice hotel, decor and staff to assist you with requests. Would highly recommend going to this Hotel if you are planning to stay in the area.

Dear Kwame D., Thank you very much for your continued loyalty and for taking the time to share your experience with us. We are delighted to hear that you enjoyed our hotel's decor and the assistance provided by our staff. It's wonderful to know that you had a great stay with us. We appreciate your recommendation and look forward to welcoming you back on your next visit to the area. Warm regards, Min Lee Duty Manager

Well located and very cute designed hotel

Customer review rating 5.0/5

Ahyoon K. Couples - Confirmed reviews ALL

Great suite room with cute and modern design. Elevators are always packed and people are waiting in line. improvement needed. It was a perfect wedding day for me in Mondrian.

Dear Ahyoon K., Thank you for your positive review. We are delighted to hear that you enjoyed the cute and modern design of our hotel and had a great stay in our suite room. We appreciate your feedback regarding the elevator wait times and will address this to enhance our guests' experience. We are thrilled to have been a part of your perfect wedding day at Mondrian Seoul Itaewon. Warm regards, Min Lee Duty Manager

Location Location Location

Customer review rating 5.0/5

Geore Families - Confirmed reviews ALL

We enjoyed the stay very much. The arcade the bakery and CU was a plus.

Dear George W., Thank you for your positive feedback! We are delighted to hear that you enjoyed your stay with us at Mondrian Seoul Itaewon. Our convenient location, along with the arcade, bakery, and CU facilities, aims to provide a memorable experience for our guests. We appreciate your kind words and look forward to welcoming you back soon. Warm regards, Min Lee Duty Manager

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Other web-users rate our hotel

  • 626 reviews 7.8/10 Location
  • 1,076 reviews 6.5/10 Room
  • 987 reviews 8.5/10 Service
  • 571 reviews 8.1/10 Amenities
  • 539 reviews 9/10 Vibe
  • 479 reviews 4/10 Comfort
  • 350 reviews 7.2/10 Cleanliness
  • 274 reviews 7.4/10 Pool

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