Mondrian Seoul Itaewon 5 stars

Customer review rating (ALL Rating) 4.5/5 2,108 reviews

Mondrian Seoul Itaewon - Image 1
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23 Jangmun Ro, Yongsan Gu, 04392 SEOUL, South Korea

Description

Hotel extras

  • The utmost 5-star hotel experience in Seoul, Itaewon

  • Authentic, creative Mediterranean cuisine

  • Sophisticated signature drinks

  • Mondrian Seoul Itaewon is perfect for families with free kids' breakfast and stay!

  • Mondrian Seoul Itaewon is pet-friendly!

Our accommodation(s)

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Hotel location

Mondrian Seoul Itaewon

23 Jangmun Ro, Yongsan Gu
04392 SEOUL
South Korea

GPS:37.52845, 126.99309

Telephone
Fax +82 82220762199

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  2,108 reviews

TripAdvisor Rating  4.8/5  578 reviews

Certificate of excellence 2025

No Air Conditioning, Lots of Mosquitoes!

TripAdvisor rating 2.0/5

dmerritts TripAdvisor review

No Air Conditioning, Lots of Mosquitoes! Overall, the staff is nice, but management is squeezing every bit of profit over hospitality and leisure: - Dining, drinking options very limited based on time of day. - Air conditioning off in entire building - Breakfast only opened to 10am - Room cleaning basics, unless request full service Dining options are abundant, yet few associated with the hotel. Beware if you’re trying to use your AMEX credit. High tea? Sure, book it two days in advance. Happy hour? Sure, 7 to 9pm when you should be having dinner. Breakfast? Sure, it’s over at 10am (global standard is 11am) Rooms are in pretty good shape. Air Conditioning? Nope, not if the outside temp is below 70 degrees. They don’t run ANY air conditioning after a certain average temperature outside. Heat rises. And, on the 15th or higher floors it gets uncomfortable. Open the window? Sure, get swarmed by mosquitoes. Overall, the staff is kind and doing their best. But, management of this hotel is compromising some marginal profit at the expense of hospitality, leisure and ease of use. Beware of these issues when booking this Mondrian which isn’t meeting its brand promise.

Customer review rating 4.0/5

Jose L. M. V. Couples - Confirmed reviews ALL

The price was not worth it and the room was too small

Dear Jose L. M. V., Thank you for sharing your thoughts regarding your recent stay with us. We appreciate your feedback regarding the value and room size. It is our aim to provide a comfortable experience for all guests, and we continuously evaluate our offerings to ensure they meet expectations. Your comments will be taken into consideration as we strive to enhance our services. Warm regards, Mondrian Seoul Itaewon

Customer review rating 3.5/5

Annelaure M. Friends - Confirmed reviews ALL

Booked the hera rate yet didn’t get a welcome greeting or gift in room. Not a big deal but didn’t feel welcomed in any special way

Customer review rating 5.0/5

Eniko T. Families - Confirmed reviews ALL

Overall we had an amazing time. Location was perfect for our needs. Rooms were very clean and well maintained. Staff members were polite and extremely helpful. The best equipped hotel gym I have ever been to. Kids loved the indoor pool. We travelled with two small children. Wish we were offered the Hollywood bed on the first leg of our journey, not just on the second leg. I will definitely return when we come back to Seoul.

Dear Eniko T., Thank you for taking the time to share your experience at Mondrian Seoul Itaewon. We are thrilled to hear that you had an amazing stay and that our staff contributed positively to your visit. Your kind words about their politeness and helpfulness are greatly appreciated, and I will ensure that your feedback is shared with the entire team. We take pride in our location, cleanliness, and well-maintained facilities, and it is wonderful to know that these aspects met your expectations. We are particularly pleased that your children enjoyed the indoor pool and that you found our gym to be exceptionally well-equipped. Your satisfaction is our priority. Regarding your comment about the Hollywood bed, we understand how important comfort is, especially while traveling with family. We truly value your feedback, as it helps us improve and serve you better in the future. We look forward to welcoming you back to Mondrian Seoul Itaewon, where we’ll do our utmost to provide you and your family with a more comfortable and memorable stay. Warm regards, Mondrian Seoul Itaewon

Customer review rating 3.5/5

Izzy R. Friends - Confirmed reviews ALL

Located a short walk from Itaewon-ro, with fun and fresh decor. However, the overall experience was less good than I’d expect from a 5 star hotel.

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Other web-users rate our hotel

  • 786 reviews 7.7/10 Location
  • 1,255 reviews 6.7/10 Room
  • 1,281 reviews 8.3/10 Service
  • 9 reviews 8.7/10 WiFi
  • 749 reviews 7.6/10 Amenities
  • 680 reviews 9/10 Vibe
  • 551 reviews 4.6/10 Comfort
  • 409 reviews 7.2/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.