Mondrian Seoul Itaewon 5 stars

Customer review rating (ALL Rating) 4.3/5 1,943 reviews

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Description

Hotel extras

  • The utmost 5-star hotel experience in Seoul, Itaewon

  • Authentic, creative Mediterranean cuisine

  • Sophisticated signature drinks

  • Mondrian Seoul Itaewon is pet-friendly!

Our accommodation(s)

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Hotel location

Mondrian Seoul Itaewon

23 Jangmun Ro, Yongsan Gu
04392 SEOUL
South Korea

GPS:37.52845, 126.99309

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,943 reviews

TripAdvisor Rating  4.5/5  366 reviews

Certificate of excellence 2023

Extremely kind staffs!

TripAdvisor rating 4.0/5

Heeseon Y TripAdvisor review

It’s wonderful to be surrounded by a fun, tidy, and fresh environment. I can’t forget to mention the extremely kind staff. Among the many amazing staff members who always smile, I deeply thank Lucas, who has been incredibly helpful in printing out my important work materials till late. I also want to express gratitude to all the staff at valet for being extremely kind in calling a taxi for me.

The old Capital Hotel!

Customer review rating 4.5/5

Gary H. Solo - Confirmed reviews ALL

Lots going on there! Clean, great english speaking staff and very reasonably priced. Only negative is the ATM is in the garage floor and wouldnt take my foreign cards, to which they worked just fine in the Philippines

Dear Gary H., We very much appreciate your comments regarding your stay at the Mondrian Seoul Itaewon. It is always a pleasure to receive your feedback. I'm sorry to your inconvenience about ATM machine. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kado Min Duty Manager

Customer review rating 5.0/5

Alexander W. Solo - Confirmed reviews ALL

Hotel was great and clean. Room layout was good and had great service with housekeeping and the front desk. The gym was the best part of my stay with it being the best equipped hotel gym I have been to.

Dear Alexander W., We very much appreciate your comments regarding your stay at the Mondrian Seoul Itaewon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kado Min Duty Manager

Comfortable

Customer review rating 4.0/5

Maria R. A. Families - Confirmed reviews ALL

The front desk staff where very helpful and courteous and they speak very good English so communication was never a problem. This made our stay feel more "at home".

Dear Maria Ramona A S., We very much appreciate your comments regarding your stay at the Mondrian Seoul Itaewon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kado Min Duty Manager

Good stay in Seoul!

Customer review rating 3.0/5

Marco G. Business - Confirmed reviews ALL

Good stay in Seoul, the Itaewon area is really nice and must be visited. The hotel was good but defintely the expectation were higher than how the stay at Mondrian has been. Some services like having a shower in the gym should be a must in a 5-star hotel, especially for clients that are ready to take a very long flight during the night.

Dear Marco G., First of all, we would like to sincerely thank you for visiting Mondrian Seoul Itaewon and taking the time to share your experience. We at Mondrian Seoul Itaewon always strive to provide the best facilities and best service for your satisfaction, but we are sorry that your stay this time did not meet your expectations. We will convey the shortcomings you mentioned to the relevant departments and all hotel staff so that they can be improved. We will do our best to make improvements without missing any of your valuable opinions and to serve as a foundation for the development of Mondrian Seoul Itaewon Hotel. In addition, if there are any shortcomings that we are not aware of, please give us your kind advice at any time. Once again, we apologize for not being able to provide you with a satisfactory experience. Best Regard Min Lee Duty Manager

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Other web-users rate our hotel

  • 522 reviews 7.8/10 Location
  • 986 reviews 6.5/10 Room
  • 843 reviews 8.7/10 Service
  • 506 reviews 8.4/10 Amenities
  • 484 reviews 9/10 Vibe
  • 452 reviews 3.8/10 Comfort
  • 328 reviews 7.4/10 Cleanliness
  • 262 reviews 8.3/10 Pool

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