Mondrian Seoul Itaewon 5 stars

Customer review rating 4.4/5 976 reviews

ALLSAFE approved hotel

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Mondrian Seoul Itaewon
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+ 23 Services

Hotel extras

  • The perfect getaway-just around the corner

  • Authentic, creative Mediterranean cuisine

  • Sophisticated signature drinks

  • Friendly, positive staff who are happy to help

  • Mondrian Seoul Itaewon is Pet-friendly!

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Airport shuttlePaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Golf lessonsPaying
Catering
  • BreakfastPaying
  • 8 Restaurant(s)
  • Room service
Business services
  • 7 Meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service availablePaying
Information message

Hotel location

Mondrian Seoul Itaewon

23 Jangmun Ro
Yongsan Gu
04392 seoul
korea, republic of

Tel: +82220762000

Fax: (+82)220762059

Check-in from 15h00

Check out up to 12h00

  • MONDRIAN SEOUL ITAEWON : 

  • MONDRIAN SEOUL ITAEWON : 

  • By plane

    GIMPO AIRPORT At 28km / 17.4 miles - Shuttle paying

  • By plane

    INCHEON INT AIRORT At 63km / 39.15 miles - Shuttle paying

  • By train

    NOKSAPYUNG STATION At 3km / 1.86 miles

  • By train

    YONGSAN STATION At 4.9km / 3.04 miles

GPS :37.52845, 126.99309

Our accommodation(s)

Standard King

  • Max. number of persons: 3
  • Area: From 22 / 237 sq ft
  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Breakfast in bed(...)

Standard Twin

  • Max. number of persons: 3
  • Area: From 22 / 237 sq ft
  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Breakfast in bed(...)

Standard Single (ADA accessibility)

Accessible room
  • Max. number of persons: 1
  • Area: From 21 / 226 sq ft
  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Breakfast in bed(...)

Superior King

  • Max. number of persons: 3
  • Area: From 22 / 237 sq ft
  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Breakfast in bed(...)

Superior Twin

  • Max. number of persons: 3
  • Area: From 22 / 237 sq ft
  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Mini Bar

Premier King

  • Max. number of persons: 3
  • Area: From 22 / 237 sq ft
  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Breakfast in bed(...)
Rooms

Our restaurants and bars

Restaurant - CLEO

Type of cuisine: Mediterranean

Inspired by the diverse cultures of the Mediterranean, Cleo offers a warm, social setting to enjoy the very best of international cuisine.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Bar - BLIND SPOT

Type of cuisine: International

Blind Spot is a great place to relax and enjoy your favorite drink, whether it is a classic cocktail, an afternoon tea, or anything in between.

Bar - PRIVILEGE BAR

Type of cuisine: International

Privilege bar is well-stocked with a selection of some of the finest single malt whiskeys, as well as a wide variety of international wines by the glass.

Bar - RUMPUS ROOM

Type of cuisine: International

Rumpus Room specializes in luxury cocktails, ranging from the classics that everyone knows to the venue's own signature specialties.

Bar - AlTITUDE POOL & LOUNGE

Type of cuisine: International

Altitude pool & lounge is the perfect place to relax and spend the day simply chilling out. Grab a cocktail and listen to chill-out tracks while watching the sun set over Seoul.

ATON BREWERY

Type of cuisine: Bistro

ATON BREWERY is a place where a variety of flavored craft beers and chef's plates come together.

TAKA

Type of cuisine: Japanese

Discover the best Korean beef Sukiyaki at TAKA.

SMT China Room

Type of cuisine: Chinese

Enjoy the authentic Chinese cuisine at SMT China Room.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 723

  • Maximum capacity: 800 people

  • Maximum banquet capacity: 440 people

Find out more

Our guest reviews for
Mondrian Seoul Itaewon

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

976 reviews

Poorly designed property

Customer review rating 1.5/5

Ss Couples - 06/04/2021 Confirmed reviews ALL

No fault to the staff, who are all kind and accommodating, but the building's design makes this property one to avoid. No stairwell access and elevators are slow and get packed. So, even if you are safe in your room, you will have no choice but to pack densely into an elevator. During peak times, we took a 20-minute walk to avoid being packed between bodies. No amount of "deep cleaning" can make up for being packed tightly into a box with 20 people breathing the same air while you stop at floor after floor. There are not enough parking spaces, so self-parking isn't an option even at pandemic-level utilization. The restaurant was 75% empty, so it was practical to sit 5 meters away from other parties. The food was good. Have loved many other Accor hotels. Again, no fault to the kind staff. The building is a bad design and keeping the stairwells locked is not helping.

Dear Stuart S., Thank you for taking the time to tell us about your experience at the Mondrian Seoul Itaewon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mondrian, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mondrian Seoul Itaewon

Pleasant check-in, check-out services

Customer review rating 4.5/5

Sue L. Couples - 30/03/2021 Confirmed reviews ALL

They were very flexible in terms of check-in time (i've checked in a bit early) and also on how we checked-out. They allowed us to simply leave the keys in the room and walk out. Staffs were also very well informed, professional. Room condition was also great.

Dear Sujung L., We very much appreciate your comments regarding your stay at the Mondrian Seoul Itaewon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mondrian Seoul Itaewon

good stay

Customer review rating 4.0/5

Jae-man K. Solo - 28/03/2021 Confirmed reviews ALL

clean room, compact design and nice bars and restaurant but, quite long waiting time for checking in or out and lack of number of elevator is not very satisfied. overall, good condition in my stay.

Dear Jaeman K., We very much appreciate your comments regarding your stay at the Mondrian Seoul Itaewon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Stylish spot

Customer review rating 3.5/5

Eva Friends - 27/03/2021 Confirmed reviews ALL

It was quite nice experience for one night. Good location, nice restaurant(Cleo), stylish interior overall. But in the room, there’s no temperature contol system individually even the temp insisted 27c.

Dear Hyunah N., We very much appreciate your comments regarding your stay at the Mondrian Seoul Itaewon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Triple C is a Win! (Comfort, Convenience, and Customer service)

Customer review rating 5.0/5

Jd K. Families - 23/03/2021 Confirmed reviews ALL

Conveniently located in Itaewon - It's close enough to walk to the main road but far enough that you're not bombarded with noise. The rooms were exactly how they are described, plus it was really comfortable and immaculately clean. Customer Service was superb!! I really appreciated the front desk staff with language accommodation and last minute reservation changes. This hotel is pet friendly so anyone traveling with pets, don't overlook Mondrian! I would recommend this hotel based on comfort, convenience (location), and their customer service. Definitely looking forward to staying at Mondrian again!

Dear Joyce K., We very much appreciate your comments regarding your stay at the Mondrian Seoul Itaewon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mondrian Seoul Itaewon

good stay

Customer review rating 5.0/5

Mingm Couples - 22/03/2021 Confirmed reviews ALL

clean and cozy. And breakfast of CLEO is really delicious!

Dear Jihyun K., We very much appreciate your comments regarding your stay at the Mondrian Seoul Itaewon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 4.0/5

Jihee Couples - 14/03/2021 Confirmed reviews ALL

The location was great and our stay over all was satisfying. But the room temperature was too high although we had set it for 20 degree. We ended up leaving the window open all night to have pleasant temperature

Dear Jihee L., We very much appreciate your comments regarding your stay at the Mondrian Seoul Itaewon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good for family trip

Customer review rating 4.0/5

Wonhee K. Families - 10/03/2021 Confirmed reviews ALL

Location is not center of iteawon. Hotel building has many shops to explore and also fitness sauna and nice swimming pool. My second time visit mondrian.

Dear Wonhee k., We very much appreciate your comments regarding your stay at the Mondrian Seoul Itaewon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mondrian Seoul Itaewon

good stay

Customer review rating 4.5/5

Anonymous Couples - 09/03/2021 Confirmed reviews ALL

every service was neatly done. but cleaning needs to be more carefully done. stains were found.

Dear Songyi C., We very much appreciate your comments regarding your stay at the Mondrian Seoul Itaewon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Disappointing

Customer review rating 1.0/5

Yumi H. Couples - 07/03/2021 Confirmed reviews ALL

Room condition was unsatisfactory to say the least. Used shower cap was on the carpet, not to mention that the amenities were missing. (Did not know that the hotel offered toothbrushes until the next morning and had to go without brushing my teeth the night before) I was engaged in a private matter when the doorbell rang and housekeeping showed up with two extra pillows that I've never requested. (Disturbance due to negligence) The first link of this survey was invalid, but by then I was too irritated to even care. Oh, and you've got my name wrong. AGAIN. After I corrected it during check-in. It's YUMI, not YOOMI. (Of course, the hotel took the liberty of 'assigning' me that name, as I never did) Overall, I was disgusted and disturbed and offended.

Dear Yumi H., Thank you for taking the time to tell us about your experience at the Mondrian Seoul Itaewon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mondrian, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Everything was perfect

Customer review rating 5.0/5

Basem G. Business - 02/03/2021 Confirmed reviews ALL

Super friendly staff, very clean hotel, perfect situation

Dear Basem Nassim Abdelshahid G., We very much appreciate your comments regarding your stay at the Mondrian Seoul Itaewon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mondrian Seoul Itaewon

Below average

Customer review rating 3.0/5

Youn K. K. Families - 22/02/2021 Confirmed reviews ALL

The rooms were way too small for the price they offer these days. The ppl in charge of the fromt desk were super nice, but the bellboys and workers in front of the main door were awful. Housekeeping was much more nicer than them. The photos on instagram were pretty much all that your hotel had to offer, nothing more. I’m sorry to say that i recommended my friends NOT to go to Mondrian after my experience there. Oh, and one more thing. I know Mondrian is renovated from an old hotel, but really, squeaking in the pipes all throughout the night is crazy. Plus we could hear people in the next room. This isn’t a motel, correct?

Perfection

Customer review rating 5.0/5

Britney Couples - 20/02/2021 Confirmed reviews ALL

The staff was so friendly. The room, pool, and gym were the best I’ve been to in Seoul. Everything was nice. It was a great, relaxing staycation.

Excellent staff with great service

Customer review rating 5.0/5

Jignesh P. Couples - 20/02/2021 Confirmed reviews ALL

The hotel staff were great, helpful and efficient.

Good stay for weekend

Customer review rating 4.5/5

M. T. Solo - 20/02/2021 Confirmed reviews ALL

Excellent time and special atmosphere. Great to meet friends or have business meetings during my stay. Excellent tastes in Cleo during breakfast and meals.

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