Customer review rating 4.4/5 976 reviews
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The perfect getaway-just around the corner
Authentic, creative Mediterranean cuisine
Sophisticated signature drinks
Friendly, positive staff who are happy to help
Mondrian Seoul Itaewon is Pet-friendly!
Check-in from 15h00
Check out up to 12h00
Type of cuisine: Mediterranean
Inspired by the diverse cultures of the Mediterranean, Cleo offers a warm, social setting to enjoy the very best of international cuisine.
12:00 - 14:30
17:30 - 22:00
Number of meeting rooms: 7
Maximum size: 723 m²
Maximum capacity: 800 people
Maximum banquet capacity: 440 people
100% genuine reviews from our guestsFind out more
Poorly designed property
Ss Couples - 06/04/2021 Confirmed reviews ALL
No fault to the staff, who are all kind and accommodating, but the building's design makes this property one to avoid. No stairwell access and elevators are slow and get packed. So, even if you are safe in your room, you will have no choice but to pack densely into an elevator. During peak times, we took a 20-minute walk to avoid being packed between bodies. No amount of "deep cleaning" can make up for being packed tightly into a box with 20 people breathing the same air while you stop at floor after floor. There are not enough parking spaces, so self-parking isn't an option even at pandemic-level utilization. The restaurant was 75% empty, so it was practical to sit 5 meters away from other parties. The food was good. Have loved many other Accor hotels. Again, no fault to the kind staff. The building is a bad design and keeping the stairwells locked is not helping.
Pleasant check-in, check-out services
Sue L. Couples - 30/03/2021 Confirmed reviews ALL
They were very flexible in terms of check-in time (i've checked in a bit early) and also on how we checked-out. They allowed us to simply leave the keys in the room and walk out. Staffs were also very well informed, professional. Room condition was also great.
Jae-man K. Solo - 28/03/2021 Confirmed reviews ALL
clean room, compact design and nice bars and restaurant but, quite long waiting time for checking in or out and lack of number of elevator is not very satisfied. overall, good condition in my stay.
Eva Friends - 27/03/2021 Confirmed reviews ALL
It was quite nice experience for one night. Good location, nice restaurant(Cleo), stylish interior overall. But in the room, there’s no temperature contol system individually even the temp insisted 27c.
Triple C is a Win! (Comfort, Convenience, and Customer service)
Jd K. Families - 23/03/2021 Confirmed reviews ALL
Conveniently located in Itaewon - It's close enough to walk to the main road but far enough that you're not bombarded with noise. The rooms were exactly how they are described, plus it was really comfortable and immaculately clean. Customer Service was superb!! I really appreciated the front desk staff with language accommodation and last minute reservation changes. This hotel is pet friendly so anyone traveling with pets, don't overlook Mondrian! I would recommend this hotel based on comfort, convenience (location), and their customer service. Definitely looking forward to staying at Mondrian again!
Our most recent 20 reviews
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