Swissôtel Al Murooj Dubai 5 stars

Customer review rating (ALL Rating) 4.3/5 1,697 reviews

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Description

Hotel extras

  • Ambience of a resort-style hotel with outdoor swimming pool in a city location.

  • Offers a vibrant place for any business or social event

  • Wide range of dining options

  • Sauna and massage services are available for relaxation

  • Extensive facilities with tennis court and squash court

Our accommodation(s)

Hotel location

Swissôtel Al Murooj Dubai

Al Mustaqbal Steet, Opposite The Dubai Mall, Downtown Dubai
117546 DUBAI
United Arab Emirates

GPS:25.2031987, 55.2777975

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,697 reviews

TripAdvisor Rating  4.5/5  7,007 reviews

Certificate of excellence 2023

My holiday

TripAdvisor rating 5.0/5

Victoria L TripAdvisor review

The hotel is near the Dubai mall and the transportation is amazing! Robert from front service is very welcoming and attentive. We would definitely visit this hotel again! The staff in the hotel also are good . We really had a vacation like no other thanks so much

Close to Dubai Mall

TripAdvisor rating 3.0/5

wikithoughts Business - TripAdvisor review

The hotel rooms are old and the hotel needs much renovation. The breakfast is far as the usual restaurant is closed for renovation. The electricity of the hotel is not stable and I believe it damaged my PC. I like Swissotel hotels in general but it seems they need some work in UAE. The team however is nice and cooperative. Good luck to everybody and their help and I wish my review would be constructive and accepted. Will deinitely get back yo the hotel and hoping for a better experience in the future

Dear Traveller, Thank you for your thoughtful review. We truly appreciate your feedback and are glad to hear that you found our team nice and cooperative. We apologize for the issues you faced during your stay, particularly regarding the state of the rooms and the breakfast situation. We understand that these factors can impact your experience, and we are actively working on renovations to enhance our facilities. We’re also concerned to hear about the electricity issues and any inconvenience might have been caused to your PC. Your input is valuable, and we will investigate this matter further to ensure stability for all our guests. Thank you for your constructive suggestions. We genuinely hope to welcome you back soon and provide you with the improved experience you deserve. Best regards, Amro Nagah General Manager

Security

TripAdvisor rating 1.0/5

extreem z TripAdvisor review

I'm am a frequent traveler, I use to stay number of properties & Swiss Almrouj is always my 1st priority, such as second home, but this time I feel Very sad, I don't know how to express myself, but I have a question that, what kind of service Security department provides to a guest??? If I'm not wrong about the name, his name is Waqar not sure, he didn't gave me any service, but he pushing me to wrote a rivew, What is this? If Somone is happy about the service they'll definitely wrote about it, but asking and staring with thirsty eyes, its not normal..................!!!!

Dubai experience

TripAdvisor rating 5.0/5

Mariam P TripAdvisor review

Bright was wonderful providing services. Excellent hotel will come back. Nice hotel, clean very close to all the attractions. Services was great, always came at good times to clean the room and provide service. The experience made our trip, will be back for sure

Dear Traveller , Thank you for sharing your experience with our online family. We strive to offer a memorable experience and are glad to see that it reflected on your last visit. Hope to see you again soon. Best regards, Amro Nagah General Manager

Old but Gold

TripAdvisor rating 5.0/5

Sheila Ann A TripAdvisor review

It’s our first time to stay at Swissotel Murooj and we booked the apartment as we are a group. The place may look outdated and a little bit older than other hotels but the space of our apartment makes up for it. We were surprised at the size of the 3 bedroom apartment as it was very spacious. The beds were much bigger than other places we stayed before. The only flaw in this is that you need to go outside the hotel to go to the main pool. The hotel is only a 5 minute walk going yo dubai mall and for the price is definitely a steal. Will definitely stay here again. Very much recommended

Dear Traveller, It is indeed very heart-warming to receive positive comments such as yours. We have a great team at the hotel and constantly strive to ensure that our guests have the best possible experience and I am so pleased to read that you did. We are all looking forward to welcoming you back at Swissotel Al Murooj Dubai. Best regards, Amro Nagah General Manager

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Other web-users rate our hotel

  • 3,128 reviews 9.5/10 Location
  • 3,377 reviews 7.5/10 Room
  • 8,308 reviews 9.5/10 Service
  • 31 reviews 6.2/10 WiFi
  • 1,710 reviews 9.1/10 Food
  • 1,455 reviews 7.1/10 Cleanliness
  • 1,120 reviews 8.4/10 Breakfast
  • 864 reviews 8.8/10 Pool

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