宜必思尚品卡拉斯拉雅波利亚纳酒店

客户意见评级 (ALL 评级) 4.7/5 904 评论

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描述

酒店其他优惠

  • 宽敞温馨的客房

  • Kashtan 餐厅供应国际美食

  • 步行即可到达滑雪场

  • 会议室可以单独出租,也可以组合出租。

我们的客房

酒店位置

宜必思尚品卡拉斯拉雅波利亚纳酒店

5 Gornaya Street
354392 索契
俄罗斯联邦

GPS:43.66841, 40.259961

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 穿梭巴士
  • 餐厅
  • 无限网络
  • 空调
  • 早餐
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

KASHTAN

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.7/5  904 评论

TripAdvisor 评级  4.0/5  206 评论

Стильно и душевно!

Tripadvisor 评级 5.0/5

W7966MF_ 经 TripAdvisor 认证的评论

Мое пребывание в отеле было великолепным! Персонал отеля очень вежливый и отзывчивый, всегда готов помочь с любыми вопросами. Из окна номера открываются потрясающие виды на горы, что добавляет особый шарм к отдыху. Лобби-бар стал отличным местом для вечерних посиделок с друзьями. Я обязательно вернусь сюда снова!

Уважаемый Гость, Позвольте поблагодарить Вас за доверие к нам и за замечательный отзыв, приятный нам и полезный другим путешественникам. Мы счастливы узнать, что нашей команде удалось создать для Вас приятную атмосферу, куда Вы непременно хотели бы вернуться. Поверьте, Ваши благодарные отзывы - лучшее вдохновение для всех нас, ведь нет ничего лучше, когда Вы цените нашу заботу. Надеемся, что в ближайшем будущем мы сможем снова увидеть Вас нашим гостем. С самыми добрыми пожеланиями, Сабируллина Ирина, консьерж отеля Ibis Styles Krasnaya Polyana

Amazing staff

Tripadvisor 评级 5.0/5

Lyudmila3847 Couples - 经 TripAdvisor 认证的评论

Excellent, friendly staff. That was unforgettable vacation at the hotel Ibis Styles. Thank you very much. The breakfast was delicious, but the room needs to be lilt bit repaired, the most I liked about the hotel is the location. It is the nearest hotel to the cable car at the 960 hight

Dear Lyudmila, Thank you for taking the time to leave us a review of your stay. We are delighted that you appreciated the work of the staff at Ibis Styles, the hotel's convenient location, and the buffet breakfasts. It is extremely important for us that every hotel guest feel comfortable and safe. We strive to improve the service every day, focusing on the wishes of our guests. We thank you for your comments. We are happy your stay at the hotel was pleasant and gave you a positive impression! Thank you for appreciating the efforts of our colleagues. They will be very pleased to hear about your feedback. With kind regards and hope for a new meeting, Sabirullina Irina, concierge at Ibis Styles Krasnaya Polyana.

Great vocation

Tripadvisor 评级 5.0/5

Lyudmila3847 商务住宿 - 经 TripAdvisor 认证的评论

Don't wanna write a lot, I am really grateful for an amazing vocation at this hotel, the staff is super friendly and takes care of their guests, especially guys from reception were extremely open and ready to help, thanks a lot

Dear Lyudmila, Thank you for choosing Ibis Styles Krasnaya Polyana and for the time you spent evaluating the hotel at the end of your stay. I thank you for your comments. I am very glad that your stay at the hotel gave you pleasure and only positive emotions! With best wishes and hope for new meetings at the hotel! Mishina Alena, Guest Relations Agent with Ibis Styles Krasnaya Polyana

Beware

Tripadvisor 评级 3.0/5

David W 家庭住宿 - 经 TripAdvisor 认证的评论

Website states that this is a hotel. It is not. It is a collection of cheaply made apartments for rent by ... anybody. There are no services associated with hotels. No bell person, no room service, no concierge, etc. Furniture is sparse, climate and room controls do not work properly. Ventilation has a distinct sewer smell, handles and door knobs fall off easily. Water controls do not work properly, and most of the finishing such as drapes and window treatments appear to have been installed by my drunk uncle Ralphie. This is a place for young skiers to hold mass sleepovers and large parties between ski runs. The skiing is fabulous, and right out the door. The restaurant is 6 stars easy, and not high priced. Food is plentiful with a beautiful French presentation. Gorky Art is what it is. Be prepared for no more and no less. Have fun!

Well designed and located, but poorly maintained

Tripadvisor 评级 3.0/5

Stesh78 Solo travel - 经 TripAdvisor 认证的评论

A cozy and perfectly located hotel. Design and interior are nice. But the service has room for improvement. At breakfast opening not all the food is served. I had to ask staff to bring missing dishes. 30 minutes after breakfast start some dishes were fully finished and no replacement provided. Some days only cheap toaster bread was available. No hot milk for coffee (sic!!!). Staff refused to provide me hit milk. Only americano coffee available - no espresso/cappuccino. Some dish heaters are missing - so I had to eat cold pancakes. The shower leaked water into the bathroom floor, so I had to build a barrier from towels. Minibar is nit replenished during room-service. I had to demand it every time I need a chocolate bar or a drink. Coffee capsules in the room are at extra cost - strange considering the price for the room and **** stars of the hotel. No gym, no swimming pool or sauna. No entertainment but a tiny kids corner. Perfectly located a hundred meters from the chairlift. Can by noisy due to proximity of main square and multiple events in it. Suffered from loud music from the street. The room noise protection is quite good though.

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其他网络用户评价我们的酒店

  • 354 评论 9.6/10 位置
  • 741 评论 9.3/10 房间
  • 648 评论 9.6/10 服务
  • 546 评论 9.3/10 早餐
  • 373 评论 9.3/10 舒适度
  • 215 评论 9.1/10 清洁度
  • 97 评论 9.4/10 氛围
  • 84 评论 8.7/10 性价比

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