Fairmont Grand Hotel Geneva 5 stars

Customer review rating (ALL Rating) 4.6/5 774 reviews

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Description

Hotel extras

  • Privileged location on the lake side with panoramic view on Lake Geneva, Alps and Old town

  • Three exclusive gourmet restaurants, a cosy Lounge, a Bar and seasonal concepts

  • The largest five-star hotel with 412 Rooms & Suites, and 13 meeting venues up to 1'300 people

  • Unique Spa Valmont with Fitness Centre and the largest private indoor swimming pool in Geneva

  • Théâtre du Léman with a capacity of 1'300 people

Our accommodation(s)

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Hotel location

Fairmont Grand Hotel Geneva

Quai Du Mont Blanc 19
1201 GENEVA
Switzerland

GPS:46.210178, 6.15088

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  774 reviews

TripAdvisor Rating  4.0/5  1,404 reviews

Certificate of excellence 2023

Our stay is satisfactory.

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

It was a pleasant experience.

Dear Mr E., Thank you for taking the time to post a review about your experience at Fairmont Grand Hotel Geneva. We are delighted to learn that our facilities and service met your expectations. Looking forward to the pleasure of welcoming you back to the Fairmont Grand Hotel Geneva during your future travels, I remain, Yours sincerely, Thierry Lavalley General Manager

Well located ang ggood

Customer review rating 4.5/5

Shaloni Business - Confirmed reviews ALL

Fantastic!

Dear Mr N., Thank you for taking the time to post a review about your experience at Fairmont Grand Hotel Geneva. We are delighted to learn that our facilities and service met your expectations and that you particularly enjoyed our great location. Looking forward to the pleasure of welcoming you back to the Fairmont Grand Hotel Geneva during your future travels, be it on leisure or on business, I remain, Yours sincerely, Thierry Lavalley General Manager

Everything is a nice! Location, accomodation, comfortable stay

Customer review rating 5.0/5

Denis A. Families - Confirmed reviews ALL

Every time we come back as well as like on our second home! Stay at Fairmont means to make a best choice in Geneve, definitely!

Dear Mr A., Thank you for taking the time to post a review about your experience at Fairmont Grand Hotel Geneva. We are delighted to learn that our facilities and service met your expectations and that you particularly enjoyed our great location, comfort and excellent service. Looking forward to the pleasure of welcoming you back to the Fairmont Grand Hotel Geneva during your future travels, I remain, Yours sincerely, Thierry Lavalley General Manager

The Worst Fairmont chain in the world

Customer review rating 0.5/5

Han J. Business - Confirmed reviews ALL

This is my 1st time in my life I'm writing a review of any kind, but my disappointment for your hotel deserves it. So, the 1 star was for your hotel Location and Breakfast only which is not even that great but it was the only decent things. Carrying the hotel brand of Fairmont is an absolutely disgrace for this hotel. The building exterior looks like a world war II office, the lobby and furnitures is very old like a old 3 star hotel, and every floor ceiling is very low which is totally outdated. Upon check in, I asked the receptionist if it's king size bed, She asked her superior and then assured me that my room is king size bed but it totally wasn't, it was 2 single beds. The room has an awful smoky smell that just never goes away, I complained to the front desk and they said they couldn't do anything except put some product to cover the smell which only lasted 1 night and I had to stay at your hotel for 3 nightmare night and interior truly represents 3 star hotel level. The food for dinner was even worse, Everything is uneatable except the dessert.

Dear Mr J., Thank you for taking the time to post a review about your recent experience at the Fairmont Grand Hotel Geneva. We are sorry that the Hotel did not meet your expectations. We are committed to offering you the highest quality. Therefore, your feedback is very important for us. For your information, we are currently working on a renovation project which will definitely address the aspects you mention. Trusting that you will give us a second chance of proving to you that we can definitely serve you better with your Fairmont Grand Hotel Geneva needs, thereby restoring your full confidence in our team's engagement and passion, I remain, Yours sincerely, Thierry Lavalley General Manager

Very nice stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

The hotel is very nice as usual at Fairmont. The breakfast is excellent and the rooms are also good with a nice bed.

Dear Mr K., Thank you for taking the time to post a review about your experience at Fairmont Grand Hotel Geneva. We are delighted to learn that our facilities and service met your expectations and that you particularly enjoyed our great breakfast and nice bed. Looking forward to the pleasure of welcoming you back to the Fairmont Grand Hotel Geneva during your future travels, be it on leisure or on business, I remain, Yours sincerely, Thierry Lavalley General Manager

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Other web-users rate our hotel

  • 232 reviews 9.5/10 Location
  • 347 reviews 7.5/10 Room
  • 537 reviews 9/10 Service
  • 9 reviews 2.9/10 WiFi
  • 167 reviews 8.5/10 Food
  • 158 reviews 6.2/10 Vibe
  • 146 reviews 8.7/10 Breakfast
  • 79 reviews 7.3/10 Cleanliness

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