Mövenpick Resort Phan Thiet 5 stars

Customer review rating (ALL Rating) 4.6/5 749 reviews

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Mövenpick Resort Phan Thiet - Image 1
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Hon Gio-Thuan Quy Street, Tien Hoa Hamlet, Tien Thanh Ward, 77100 LAM DONG PROVINCE, Vietnam

Description

Hotel extras

  • Spacious rooms and elegant suites with the panoramic ocean view of the surroundings.

  • Combined with lifestyle comforts with room amenities and features.

  • Inspired from the pirates theme, a perfect fun ambiance with families, friends, and groups.

  • The room offers tranquil ocean views that revitalize mind, body and soul.

  • Stay connected with family and friends to enjoy quality time in a home away from home.

Our accommodation(s)

Hotel location

Mövenpick Resort Phan Thiet

Hon Gio-Thuan Quy Street, Tien Hoa Hamlet, Tien Thanh Ward
77100 LAM DONG PROVINCE
Vietnam

GPS:10.854919, 108.046172

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  749 reviews

Customer review rating 4.5/5

Xich N. Q. P. Families - Confirmed reviews ALL

The room and hotel restaurant were top-notch. I would highly recommend a stay in the Executive Suite with Bunk Bed to any family of four (parents and 2 children). However, we did encounter the following issues with the check-in process: 1. Both access cards were not coded to open the room, requiring a trip back to the check-in desk to rectify. I do recall that the check-in folder was half-prepared by one staff and then handed to another staff to complete. Each staff most likely assumed the other would code the cards. 2. The staff at the check-in counter advised, when we asked, that only VIP guests of Platinum level or higher can access the Executive Lounge on Level 9. This access was actually promised in the benefits of the room type that we booked. We went to use this lounge anyway and was welcomed by the lounge staff upon being advised of our room number.

Dear Xich N. Q. P., Thank you for your kind words regarding your stay at Mövenpick Resort P. Thiet. We are delighted to hear that you enjoyed the room and found our breakfast buffet to be delicious. Your recommendation of the Executive Suite with Bunk Bed for families is greatly appreciated. We sincerely apologize for the inconvenience you experienced during the check-in process. The issues with the access cards are not reflective of our usual standards, and we will work to ensure better communication among our staff in the future. Regarding the access to the Executive Lounge, we are pleased to hear that you were ultimately welcomed by our lounge team. We strive to provide all guests with the benefits that accompany their room type, and we appreciate your understanding in this matter. Thank you again for your feedback. We look forward to welcoming you back in the future. Best regards, Hotel Management Team

Customer review rating 5.0/5

Elyas A. Families - Confirmed reviews ALL

The staff went above and beyond for my daughter’s birthday and the hotel was incredibly beautiful.

Dear Elyas A., Thank you for your kind words regarding our staff and facilities. We are delighted to hear that we could contribute to your daughter's special day and that you found our hotel beautiful. Your feedback is greatly appreciated. Best regards, Hotel Management Team

Customer review rating 3.5/5

Haihuy H. Families - Confirmed reviews ALL

Comfortable stay - but half board dishes is not good

Customer review rating 4.5/5

Tran T. H. Friends - Confirmed reviews ALL

Very short stay to celebrate friend’s birthday before heading to next destination but hotel did all the best to accommodate us. We appreciate every surprise things that they did in our stay. In other hand, as also coming from brand Movenpick, I expect the Signature Chocolate hour should have more selection of sweets. In overall, this is a very short but good stay. Hope to have chance to comeback

Dear Tran T. H., Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you enjoyed the pleasant atmosphere and attentive service, and that our team was able to make your friend's birthday special. We appreciate your comments about the Signature Chocolate Hour, and will certainly take your suggestions into consideration as we continually strive to enhance our offerings. It is wonderful to know that you had a good stay overall, and we look forward to welcoming you back in the future. Best regards, Hotel Management Team

Customer review rating 5.0/5

Long P. D. Business - Confirmed reviews ALL

Warmly welcome by staffs. Friendly and useful. Excellent service

Dear Long P. D., Thank you for your kind words regarding our friendly staff and excellent service. We are pleased to hear that you found value in your stay. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Hotel Management Team

Other web-users rate our hotel

  • 234 reviews 6.9/10 Location
  • 504 reviews 8.9/10 Room
  • 853 reviews 8.4/10 Service
  • 7 reviews 0/10 WiFi
  • 338 reviews 7.5/10 Food
  • 318 reviews 8.9/10 Breakfast
  • 268 reviews 8.6/10 Cleanliness
  • 217 reviews 9.3/10 Vibe

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