Mercure Sunshine Coast Kawana Waters 4.5 stars

TripAdvisor rating 4.5/5 447 reviews

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Mercure Sunshine Coast Kawana Waters - Image 1
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9 Florey Boulevard, 4575 BIRTINYA, Australia

Description

Hotel extras

  • The hotel is located next to Sunshine Coast University Hospitals.

  • Open 24 by 7, with complimentary ( need to register) parking for hotel guests.

  • The award winning restaurant and bar is open 7 days a week.

  • Our lakeside function rooms are perfect for events, meetings and weddings.

  • Large TVs with easy managed Casting from your own device.

Our accommodation(s)

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Hotel location

Mercure Sunshine Coast Kawana Waters

9 Florey Boulevard
4575 BIRTINYA
Australia

GPS:-26.746001, 153.116362

Telephone
Fax +61 7 5334 9590

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WILDFLOWER KITCHEN

Enjoy an exciting culinary experience by the award winning Wildflower Restaurant and Bar at the edge of the lake. Open 7 days a week for Breakfast and Dinner. It features modern cuisine and spectacular lakeview.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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TripAdvisor Rating  4.5/5  447 reviews

Welcoming and friendly staff

TripAdvisor rating 3.0/5

cycg TripAdvisor review

Our stay this time was acceptable, with a few hiccups. One of the first things we noticed was a rather unusual stain on the ceiling, which wasn’t discovered until late into our stay. There was an excessive amount of ice in the freezer, and we were surprised to find a leftover empty Chardonnay box from the previous guest. Nicole, one of the staff members, was very kind and promptly replaced the stained towels with fresh ones and sprayed the bathroom to address some odors I had noticed, which was much appreciated. On a positive note, we enjoyed our breakfast at the hotel cafe. The food was tasty, and the staff were welcoming and friendly. We hoped the issues mentioned could be addressed for future guests.

Great value for money

TripAdvisor rating 5.0/5

Stephanie G TripAdvisor review

Excellent hotel. Clean and modern room. Very comfortable bed. Lovely staff from, check in through to the restaurant. Good food in the restaurant, for dinner, bit of a limited menu. Supermarket and few other shops close by, can be walked to.

Worst Hotel restaurant

TripAdvisor rating 1.0/5

Harley O Business - TripAdvisor review

Worst Hotel Restaurant. The breakfast is so poor, staff are yelling and arguing with each other, rude to customers and continually blaming management for removing the breakfast buffet. After waiting half an hour for my order and noticing other people receive and finish their same meal, i asked after mine. The chef yelled out tell him it’s not McDonalds. Dinner is just as in professional. The rooms are comfortable and amenities in line with what you pay for a Mercure.

Very Disappointing - Won't Return

TripAdvisor rating 1.0/5

aryan_iust TripAdvisor review

I stayed at this hotel for work, for few nights (room 316), and unfortunately, it was a very disappointing experience. There was a loud squeaking noise in the room that kept waking me up multiple times each night. It was a bit rainy and windy, but I believe the issue was/is structural which should be addressed. Despite the receptionist promising to change my room on the last night, this never happened. She failed to leave a note for the next shift, and the hotel was fully booked. Additionally, the housekeeping was not up to Accor's usual standard. On the first day, I found a used napkin and chocolate wrapper on the floor after returning from work, and to my surprise, it remained there for the next three days. There were also stains on three of the four tea cups in the room. This hotel might be fine for business travel due to its proximity to work, but I wouldn’t recommend it for leisure. As an Accor Plus Gold member, I expected much better, and I certainly won’t be returning.

Close to Sunshine Coast Uni Hosp

TripAdvisor rating 4.0/5

Pamela B Solo travel - TripAdvisor review

This stay was necessary for a booked hospital appt. Still disappointing to find Lunch is not available at the restaurant, on arrival

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Other web-users rate our hotel

  • 227 reviews 9.1/10 Location
  • 441 reviews 6.5/10 Room
  • 322 reviews 8.7/10 Service
  • 238 reviews 4.8/10 Cleanliness
  • 140 reviews 6.5/10 Food
  • 68 reviews 6.4/10 Breakfast
  • 15 reviews 9.7/10 Bar
  • 6 reviews 0/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.