SO/Sotogrande Spa and Golf Resort Hotel 5 stars

Customer review rating (ALL Rating) 4.5/5 529 reviews

SO/Sotogrande Spa and Golf Resort Hotel - Image 1
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Description

Hotel extras

  • All-inclusive available

  • Entertainment programs

  • Authentic and international gastronomy

  • Next to the best golf courses and Polo Club Santa María

  • Kids Club SO/Kids

Our accommodation(s)

Hotel location

SO/Sotogrande Spa and Golf Resort Hotel

Av. Almenara, s.n
11310 Sotogrande
Spain

GPS:36.275219, -5.352107

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  529 reviews

TripAdvisor Rating  4.5/5  246 reviews

Certificate of excellence 2024

Nice and well equipped place.

TripAdvisor rating 5.0/5

Slava20202021 Solo travel - TripAdvisor review

Got a gym/spa membership beginning of the year. Nice place and very private. Instructors are very friendly and engaged. Jesus is a great supervisor. There are also various classes and regular activities. Enjoying the place. Can certainly recommend that.

Dear Slava20202021, Thank you for taking the time and trouble to complete a survey following your recent stay at the Hotel So Sotogrande Spa & Golf Resort. We greatly value and appreciate your positive and constructive feedback and it will be my pleasure to share your kind compliments with our team. Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests. Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again to So Sotogrande in the near future. Yours sincerely, Juan Francisco Rebollo Front Office Supervisor

Not a place to go with kids in their early teens… if you like them

TripAdvisor rating 4.0/5

J170RQtimb TripAdvisor review

A lovely hotel but a word of warning. The adult pool is strictly for 15+. A 14 year old isn't even allowed to sit quietly with their parents next to the pool. We were a party of 6. Our teenage son had to go on his own to the kiddies pool. When I discussed this with the manager, he said that he couldn't flex on this because they get lots of people in the same situation, asking the same question. This means that they are not making it clear to people when they book, giving them an option to choose a different hotel. It puts the staff in a difficult position, in conflict with their guests. We could have all gone and sat at the kiddies pool, but we have been there with young screaming kids and babies and we are past that stage, so we spent the days apart from our son. Not ideal. When I did go to the kids pool to spend time with my son, I was told that I wasn’t allowed to sit on the inflatable as I was too old. Completely on my own in an empty pool. They are very strict on their rules. Unfortunately they have no rules stopping 10 kids playing a loud, screaming football match at 8pm at the outdoor restaurant where the adults are trying to relax with an evening cocktail or dinner. These contradictions combined with the lack of clarity when booking were frustrating. I would say that this is a very good place for couples or for people with young kids, but be aware that if you do have young kids, you might not see much of the lovely infinity pool you see in the photos - unless you don't want to be with your kids. The childrens entertainers at the kiddie pool were excellent, so if you are happy to be apart, the kids are well catered for. I will go back, but not as a family until my youngest passes his 15th birthday. Unless I decide that I don’t like him and I don’t want to spend time with him :)

Dear J17ORQtimb, Thank you for taking the time to tell us about your stay at SO/ Sotogrande. We are sorry to hear that your experience did not meet your expectations, please allow us to express our sincerest apologies. We strive to provide a superior service for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences. We hope that you will give us the chance to welcome you again for a real SO/ experience. Warm regards, Juan Francisco Rebollo Front Office Supervisor

Rupert and Caroline

TripAdvisor rating 5.0/5

Rupert L Couples - TripAdvisor review

Overall brilliant and fabulous staff, excellent food and so comfortable. A very well designed large hotel.

Dear Rupert L, Thank you for taking the time and trouble to complete a survey following your recent stay at the Hotel So Sotogrande Spa & Golf Resort. We greatly value and appreciate your positive and constructive feedback and it will be my pleasure to share your kind compliments with our team. Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests. Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again to So Sotogrande in the near future. Yours sincerely, Juan Francisco Rebollo Front Office Supervisor

i tried gym and spa zone everything was good,gym is clean with many machines,and big weights.

TripAdvisor rating 4.0/5

Curious18234499126 TripAdvisor review

Good service,also there is good gym with many exercise machines,i enjoyed gym there also there is good trainer jesus. There also is a spa centre with a swimming pool and sauna with hamam there,i tried them all,and i enjoyed, I honestly recommend you to visit there.

Dear Curious18234499126, We very much appreciate your comments regarding your recent stay at the Hotel So Sotogrande Spa & Golf Resort. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Thank you again for sharing your experience and we look forward to warmly welcoming you again to So Sotogrande in the near future. Yours sincerely, Juan Francisco Rebollo Front Office Supervisor

Another Visit To So/Sotogrande Service Is Impeccable

TripAdvisor rating 4.0/5

johneX240MH Families - TripAdvisor review

I have been visiting the hotel since it was first opened in 2000 either for family holidays or for golf and the service continues to get better and better. Really friendly staff always smiling and always helpful.

Dear johneX240MH, We very much appreciate your comments regarding your stay at the SO/ Sotogrande Spa And Golf Resort Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juan Francisco Rebollo Front Office Supervisor

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Other web-users rate our hotel

  • 160 reviews 8.9/10 Location
  • 259 reviews 8.7/10 Room
  • 385 reviews 7.9/10 Service
  • 202 reviews 9/10 Amenities
  • 108 reviews 9.4/10 Vibe
  • 101 reviews 7.1/10 Breakfast
  • 94 reviews 8.6/10 Wellness Area
  • 78 reviews 8.7/10 Comfort

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