Mercure Oxford Hawkwell House Hotel

Mercure Oxford Hawkwell House Hotel

Customer review rating (ALL Rating) 4.6/5 848 reviews

See on a map

Hotel extras

  • Set among 3 acres of gardens

  • Quiet location with free on-site parking

  • Pet-friendly

  • 40-minute walk along the River Iffley to Oxford

  • Restaurant and bar with outdoor terrace

ALLSAFE approved hotel

Hotel location

Mercure Oxford Hawkwell House Hotel

Church Way, Iffley Village
OX4 4DZ OXFORD
United Kingdom

GPS:51.731939, -1.233364

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Pets welcome
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

TERRACE BAR

Our stylish terrace bar overlooks the landscaped gardens and the terrace provides an idyllic spot for al fresco dining. Enjoy an array of classic tipples including the hotel's signature cocktail "Shackleton's Revenge."

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  848 reviews

TripAdvisor Rating  4.0/5  1,498 reviews

80th birthday trip

TripAdvisor rating 4.0/5

heathergY6964AF Families - TripAdvisor review

Returned from 4 night stay at Hawkwell House Hotel and thoroughly enjoyed our stay. To begin with I booked direct with the hotel, not wanting the corporate Mecure website and got exactly what I wanted... great customer service. Chavi was extremely helpful. The hotel itself is well situated, about 10-15 minutes on bus to Oxford City Centre (stop on Iffley turn). The hotel was clean, staff friendly, food good for both breakfast (good choice) and evening. We ate in the bar twice. Only a couple of possible notes of potential improvement. It would be handy to have a note in the room to remind guests of meal times (breakfast). I realise most paper was removed under Covid but there was an Oxfordshire brochure. Perhaps something to program into the TV? Similar to another review, a water pump type noise would come on in our room in the early hours of the morning. This sounded like the air con/heater and whilst not major it may need investigating. It's similar to work's and we didn't need to use anyway but perhaps instructions may be beneficial for guests? Overall thoroughly enjoyed our stay and if ever Oxford way again would definitely come back! Thank you.

Lovely location and quite

Customer review rating 5.0/5

L P. Friends - Confirmed reviews ALL

The staff were lovely especially jodie and Julia. The hotel is lovely and in a lovely location. The only thing that spoilt it was wedding guest taking over the bar and were we were eating. Booked table for 5.30 then when arrived, they said it would be 6 30 as the chef was still dealing with the wedding guest. We adventurely got our food at 7pm and wedding guest drunk and sitting right by us, as we are trying to eat. One was rude to my friend and upset her. If we were told earlier the food was going to be late we would have eaten out when we were in town. I think the guest should be in there own area, and other hotel guests not being put out by them. Next time we stay we will make sure there isn't a wedding going on

Dear Lynda p., We very much appreciate your comments regarding your stay at the Mercure Oxford Hawkwell House Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nick Jefford General Manager

Well renovated and managed hotel

Customer review rating 5.0/5

I. Couples - Confirmed reviews ALL

Excellent

Dear MORRIS I., We very much appreciate your comments regarding your stay at the Mercure Oxford Hawkwell House Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nick Jefford General Manager

Just fine

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Sofa bed was very uncomfortable making the family room unsuitable for our family of 4. Front of house team very good however house keeping letting the side down. Room could have been cleaner and light bulbs missing.

Dear LUCY-JAYNE C., We very much appreciate your comments regarding your stay at the Mercure Oxford Hawkwell House Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nick Jefford General Manager

Customer review rating 3.5/5

Anonymous Solo - Confirmed reviews ALL

There was bird poop all over my car. I think you have too many trees in the car park.

Dear CHI FUNG M., We very much appreciate your comments regarding your stay at the Mercure Oxford Hawkwell House Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nick Jefford General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 499 reviews 9/10 Location
  • 784 reviews 8/10 Room
  • 846 reviews 8.8/10 Service
  • 14 reviews 6.6/10 WiFi
  • 429 reviews 8.3/10 Comfort
  • 380 reviews 8.9/10 Breakfast
  • 306 reviews 9.3/10 Vibe
  • 293 reviews 8.3/10 Amenities

Powered by Trustyou

All our hotels in OXFORD