Mercure Oxford Hawkwell House Hotel 4 stars

Name: Mercure Oxford Hawkwell House Hotel
Address: OXFORD, OX4 4DZ, UNITED KINGDOM
Telephone: (+44)1865/749988
Rating: 4.6

Customer review rating 4.6/5 29 reviews

Best price guarantee

How it works?

See on a map

+ 9 Services

Mercure Oxford Hawkwell House Hotel

Hotel for travellers looking for local and authentic experiences

Enjoy elegance in the heart of Oxford when you stay at the Mercure Oxford Hawkwell House. This picturesque four-star hotel occupies three buildings, two of which are 19th century manor houses bursting with character. Guests can also enjoy three acres of beautiful private gardens. Not to mention the amenities of Oxford city centre, which is just two miles away. The Mercure Oxford Hawkwell House is also close to the University of Oxford, Oxford Castle, and Blenheim Place.

This newly refurbished hotel takes design inspiration from Oxford-style vintage fashion, with the iconic brogue and collar represented stylishly throughout. Guests can relax in Frank's restaurant and bar, or enjoy al fresco refreshments on the terrace. All rooms at the Mercure Oxford Hawkwell House offer unique vintage-inspired decor, Wi-Fi, and a rainfall shower. Meanwhile, various event spaces can cater for many occasions, with spaces to fit 2 to 200 guests.

Hotel extras

Set among 3 acres of gardens
Quiet location with free on-site parking
Pet-friendly
40-minute walk along the River Iffley to Oxford
Restaurant and bar with outdoor terrace

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas Complimentary Wi-Fi throughout
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
Pets allowed Paying
100% non-smoking hotel
Languages spoken at the hotel
- English
- Spanish
- French
- Polish
- Russian
Porter

1 Bar(s)
Room service
- Hot meals
- Cold snacks

1 Meeting room(s)
Copy/print service available

Hotel location

Mercure Oxford Hawkwell House Hotel

Church Way
Iffley Village
OX4 4DZ oxford
united kingdom

Tel: +441865749988

Check-in from 14h00

Check out up to 12h00

By plane
HEATHROW AIRPORT At 80.47km / 50 miles
By plane
LHR At 80.47km / 50 miles
By car
M40 J8 J9 At 0.16km / 0.1 miles
By train
OXF At 4.83km / 3 miles

Our accommodation(s)

Classic Single Room

Max. number of persons: 1
Area: From 9 m² / 97 sq ft

High speed internet
Nespresso machine
Bathroom products
Direct dial telephone
Bathrobe

Compact Double Room

Max. number of persons: 2
Area: From 14 m² / 151 sq ft

High speed internet
Nespresso machine
Bathroom products
Direct dial telephone
Bathrobe

Classic Double Room

Max. number of persons: 2
Area: From 18 m² / 194 sq ft

Classic Twin Room

Max. number of persons: 2
Area: From 18 m² / 194 sq ft

High speed internet
Nespresso machine
Bathroom products
Direct dial telephone
Bathrobe

Privilege Double Room

Max. number of persons: 2
Area: From 20 m² / 215 sq ft

Privilege Twin Room

Max. number of persons: 2
Area: From 20 m² / 215 sq ft

Privilege Family double room with sofa bed

Max. number of persons: 3
Area: From 28 m² / 301 sq ft

Privilege Family twin room with sofa bed

Max. number of persons: 4
Area: From 28 m² / 301 sq ft

Accessible Classic Room - 2 twin beds

Max. number of persons: 2
Area: From 18 m² / 194 sq ft

High speed internet
Nespresso machine
Bathroom products
Direct dial telephone
Bathrobe

Our restaurants and bars

TERRACE BAR

Our stylish terrace bar overlooks the landscaped gardens and the terrace provides an idyllic spot for al fresco dining. Enjoy an array of classic tipples including the hotel's signature cocktail "Shackleton's Revenge."

Monday 11:00 - 23:00
Tuesday 11:00 - 23:00
Wednesday 11:00 - 23:00
Thursday 11:00 - 23:00
Friday 11:00 - 23:00
Saturday 11:00 - 23:00
Sunday 11:00 - 23:00

Your meetings and events

Our meeting rooms

Number of meeting rooms: 1
Maximum capacity: 150 people
Maximum banquet capacity: 120 people

Find out more

Overnight Stay

Lee G 27/07/2021 TripAdvisor review

We arrived late at 2015 hrs to an extremely busy hotel with two hen parties on the go. Peter the manager went that extra mile, ensuring dinner was served, even though the chef was due to finish after serving the two groups. Staff were courteous and could not do enough for us. We were apprehensive about breakfast, thinking we might have to wait for the hen parties to be served first. This was not the case, we were met with the same smiles and greets as the night before and served promptly. The refurb is sympotheticslly in keeping with the Oxford surroundings and history. At no time did we feel uneasy or nervous about Covid or cleanliness. We highly recommend this hotel.

Great service.

M P. Families - 23/07/2021 Confirmed reviews ALL

Very pleasant

Quiet location but convenient for Oxford

James C. Couples - 23/07/2021 Confirmed reviews ALL

Very helpful staff. Manager took time to have a nice conversation with us. Spacious public areas. Lovely to sit on terrace on a warm evening. Only slight hassle was noise of building work in the morning but I understand this was the final stage of the refurbishment.

Lovely location

N. Families - 19/07/2021 Confirmed reviews ALL

The location of the hotel is great and very peaceful. Rooms were not ready when we arrived and rooms were not what I had booked online. I was charged twice for the room which was disappointing. Paid in full on arrival but then charged again the next day.Food was very good. The decor of the hotel was beautiful and the staff very friendly but overall service does need improvement in terms of clearing tables etc.

Lovely newly refurbished rooms

Parisha Couples - 17/07/2021 Confirmed reviews ALL

Had a lovely 2 night stay in recently refurbished rooms. Rooms are lovely and big. I would have given it a better rating had there hotel had electric charging or even be helpful by giving me an outside plug point to charge car overnight. The other gripe was that toiletries and biscuits not replenished overnight.

Dear Mr P., Thank you for your recent review regarding your stay at the Mercure Oxford Hawkwell House Hotel. The hotel has only just been open a month and although I have managed to re-employ a number of my old team, it has been a struggle as most of them have not been at work for the last 15 months. We have almost completed a total refurbishment of the whole hotel and grounds, just a couple of more weeks and we will see the builders depart. I do apologise for any shortcomings you may have encountered during your stay, we have some challenges - a major one in the hospitality industry is the availability of staff and their skills, sorry. With reference to the use of an external plug to charge your car, I do apologise I am afraid I was away from the business due to a family event however I have spoken to my colleagues to ensure that we do assist the guests with the charging of their electrical cars. Thank you again for sharing your experience, and we trust you had a safe journey home. Yours sincerely, Peter Watt General Manager

Great value with nice rooms, friendly staff.

Janice J. Couples - 16/07/2021 Confirmed reviews ALL

One night stay but enjoyable. Well themed hotel with excellent and friendly staff.

Dear Mrs J., Thank you very much for your kind words, really appreciated and a huge morale boost for the team. The Mercure Oxford Hawkwell House Hotel has only just re-opened after 15 months and a total refurbishment of the hotel, I was pleased to note that had enjoyed the transformation It is always a pleasure to receive positive feedback, I will share your comments with our team as it will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we trust you had a safe journey home.. Kind regards, Peter Watt General Manager

Great Stay

Beth Business - 14/07/2021 Confirmed reviews ALL

What a beautiful hotel! A luxurious, boutique hotel, with a real 'Penhaligons of London' feel to all its decor. Great location. Staff are friendly, polite and helpful. Will definitely stay again.

Dear Beth, Thank you very much for your kind words, really appreciated and a huge morale boost for the team. The Mercure Oxford Hawkwell House Hotel has only just re-opened after 15 months and a total refurbishment of the hotel, I was pleased to note that had enjoyed the transformation It is always a pleasure to receive positive feedback, I will share your comments with our team as it will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we trust you had a safe journey home.. Kind regards, Peter Watt General Manager

Very nice hotel, great night sleep

Anonymous Business - 14/07/2021 Confirmed reviews ALL

Hotel has just had a refurbishment, whole hotel is very nice, bathroom etc. Shower was great, bed was VERY comfy, restaurant food was good. Overall good value for money.

Dear Keiran, Thank you very much for your kind words, really appreciated and a huge morale boost for the team. The Mercure Oxford Hawkwell House Hotel has only just re-opened after 15 months and a total refurbishment of the hotel, I was pleased to note that had enjoyed the transformation It is always a pleasure to receive positive feedback, I will share your comments with our team as it will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we trust you had a safe journey home.. Kind regards, Peter Watt General Manager

Beautiful Hotel With An Amazing Team

Christopher B. Couples - 13/07/2021 Confirmed reviews ALL

From the moment I arrived I was greeted by two extremely friendly, polite and welcoming front office team members. Immediately we were made to feel as though we had come home even though we had never stayed before. The room allocated to us was beautiful and extremely comfortable. The lady each morning at breakfast was extremely friendly and welcoming. So much so my other half was looking forward to seeing her again on the 2nd morning as she was so lovely. The team are a credit to the beautiful hotel they work in. My partner and I look forward to returning in the future and bringing our parents with us.

Dear Mr B.,, Thank you very much for your kind words, really appreciated and a huge morale boost for the team. The Mercure Oxford Hawkwell House Hotel has only just re-opened after 15 months and a total refurbishment of the hotel, I was pleased to note that had enjoyed the transformation It is always a pleasure to receive positive feedback, I will share your comments with our team as it will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we trust you had a safe journey home.. Kind regards, Peter Watt General Manager

good location

William Friends - 13/07/2021 Confirmed reviews ALL

Iffley is a very pleasant quiet spot not far from the city centre. The staff were exceptionally pleasant and attentive and the superior room was spacious with a large bath. The confirmation of our booking said breakfast would be a package breakfast. We were relieved that this was not so and there was an excellent breakfast in the breakfast room. This requires updating; the website also suggested that the rooms only had a shower. This could also be updated.

Dear William, Thank you very much for your kind words, really appreciated and a huge morale boost for the team. The Mercure Oxford Hawkwell House Hotel has only just re-opened after 15 months and a total refurbishment of the hotel, I was pleased to note that had enjoyed the transformation It is always a pleasure to receive positive feedback, I will share your comments with our team as it will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we trust you had a safe journey home.. Kind regards, Peter Watt General Manager

Very helpful, extremely handy.

Jan Couples - 12/07/2021 Confirmed reviews ALL

Had a lovely 2 days at this hotel. Ideally situated in that we were able to use the hotel parking to park up the car and jumped on a handy bus with frequent service, to get in and back out of Oxford as we wanted. There was a wee mix up with our room not being ready when we arrived, but we were immediately upgraded to a Privilege Room, without question, which was very much appreciated. Breakfast was all you could ask for and the service, from the waitress in the dining room and from the desk staff, was excellent. This is a lovely and very tastefully refurbished hotel, set in a historic building, with lovely landscaping around. We would recommend it very highly.

Dear Jan, Thank you very much for your kind words, really appreciated and a huge morale boost for the team. The Mercure Oxford Hawkwell House Hotel has only just re-opened after 15 months and a total refurbishment of the hotel, I was pleased to note that had enjoyed the transformation It is always a pleasure to receive positive feedback, I will share your comments with our team as it will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we trust you had a safe journey home.. Kind regards, Peter Watt General Manager

Nicely furnished, comfortable hotel

M R. Families - 12/07/2021 Confirmed reviews ALL

We stayed from Friday to Sunday. Staff were helpful. Rooms comfortable and clean. Food delicious. Felt very COVID friendly and safe with social distancing and hand santiser etc easily reached and complied with by guests. Really nicely located for walking into Oxford via the river, or a short bus / taxi ride.

Dear Ms R., Thank you very much for your kind words, really appreciated and a huge morale boost for the team. The Mercure Oxford Hawkwell House Hotel has only just re-opened after 15 months and a total refurbishment of the hotel, I was pleased to note that had enjoyed the transformation It is always a pleasure to receive positive feedback, I will share your comments with our team as it will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we trust you had a safe journey home.. Kind regards, Peter Watt General Manager

Peaceful location with modern furnished rooms

Joe M. Solo - 11/07/2021 Confirmed reviews ALL

Nice modern furnished rooms, quiet location and very peaceful.

Dear Mr M., Thank you very much for your kind review, really appreciated and a huge morale boost. I am pleased that you enjoyed your recent stay at the Mercure Oxford Hawkwell House Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. We only opened the hotel 3 weeks ago after being closed since March 2021, during which time we have almost completed a total refurbishment of the whole hotel, themed on the traditional fashions of Oxford - the Oxford broque, collar and blue. Thank you again for sharing your experience, and we hope we will have the pleasure of welcoming you back in the future. Kind regards, Peter Watt General Manager

NOT QUITE READY FOR OCCUPATION

Edward M. Couples - 11/07/2021 Confirmed reviews ALL

WE HAD NOT BEEN MADE AWARE THAT THE HOTEL WAS OPENING GRADUALLY AFTER A RE FIT AND NOT ALL OF THE FACILITIES , OR STAFF WERE IN PLACE. IT WS NOT THE USUAL MERCURE EXCELLENT STANDARD. HOWEVER, THE STAFF WORKED HARD TO TRY AND COVER ALL OF THE GAPS. THE LADY RUNNING THE BREAKFAST ROOM WAS BRILLIANT BUT VEN SHE COULD NOT DO ALL OF THE JOBS SO THE BUFFET WAS NOT UP TO THE MERCURE STANDARD. HAVE NO DOUBT THAT THE HOTEL WILL BE A SUCCESS BUT SOME WAY TO GO. A VOUCHER FOR A FOLLOW UP STAY WOULD BE APPRECIATED. Eddie & June M.

Dear Mr and Mrs Mcarsdle, Thank you for your recent review following your recent stay at the Mercure Oxford Hawkwell House Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. The hotel has only been open just over a month following lockdown and a major refurbishment. We have been lucky in that a number of the original team returned after 15 months of not being employed, which has been a blessing although they have struggled with our new standard and expectations. The hospitality industry has suffered from a lack of trained personnel and people, most of our colleagues having returned home and staying there. The builders have almost finished, the problem when one starts to refurbish / renovate an older building, one begins to discover other issues that no-one was aware of, I do apologise. Thank you again for sharing your experience, and we look forward to welcoming you both back to the hotel and a welcome bottle of wine, with our compliments in your room on arrival. Yours sincerely, Peter Watt General Manager

Great stay

Liz Couples - 11/07/2021 Confirmed reviews ALL

Great place to stay - friendly staff, clean comfortable room, good food and wine, good breakfast with choice of cooked or continental, lovely peaceful location. There was nothing not to like.

Dear Ms M., Thank you very much for your kind review, really appreciated and a huge morale boost. I am pleased that you enjoyed your recent stay at the Mercure Oxford Hawkwell House Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. We only opened the hotel 3 weeks ago after being closed since March 2021, during which time we have almost completed a total refurbishment of the whole hotel, themed on the traditional fashions of Oxford - the Oxford broque, collar and blue. Thank you again for sharing your experience, and we hope we will have the pleasure of welcoming you back in the future. Kind regards, Peter Watt General Manager

Beautiful hotel

Jane B. Friends - 08/07/2021 Confirmed reviews ALL

Lovely rooms and beautiful location- friendly staff

Dear Ms B., Thank you for your recent review regarding your stay at the Mercure Oxford Hawkwell House Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. The only only open 3 weeks ago having being closed for the past 15 months and following a massive refurbishment of the whole building and garden, which I am afraid has still a couple more weeks to go before completion. I do apologise for any disturbance from the builders. We have successfully recruited and re-employed a number of our loyal team however it has been a struggle for a few, returning back to work after 15 months of not working, we are training every day. Thank you again for sharing your experience, and we hope you had a safe journey home. Kind regards, Peter Watt General Manager

Glad to be back

Graham R. Couples - 05/07/2021 Confirmed reviews ALL

Everything was very well managed and overall the experience was very good

Dear Mr R., Welcome back to the newly renovated Mercure Oxford Hawkwell House Hotel, I am pleased to note that you had enjoyed your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back in the not too distant future. Kind regards, Peter Watt General Manager

Our most recent 20 reviews

In partnership with TripAdvisor