Mercure Oxford Hawkwell House Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 1,308 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Set among 3 acres of gardens

  • Quiet location with free on-site parking

  • Pet-friendly

  • 40-minute walk along the River Iffley to Oxford

  • Restaurant and bar with outdoor terrace

Our accommodation(s)

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Hotel location

Mercure Oxford Hawkwell House Hotel

Church Way, Iffley Village
OX4 4DZ OXFORD
United Kingdom

GPS:51.731939, -1.233364

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

TERRACE BAR

Our stylish terrace bar overlooks the landscaped gardens and the terrace provides an idyllic spot for al fresco dining. Enjoy an array of classic tipples including the hotel's signature cocktail "Shackleton's Revenge."

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,308 reviews

TripAdvisor Rating  4.0/5  1,570 reviews

Certificate of excellence 2023

Nice hotel

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Nice hotel, helpful staff and a regular choice of mine

Excellent Hotel, Staff, Atmosphere & Location

Customer review rating 5.0/5

Jayesh Couples - Confirmed reviews ALL

I would highly recomend this hotel. We came here to celebrate our 30th Wedding anniversary. We were not disappointed in the stay. The hotel staff were simply excellent. I planned a surprise for the wife and all the staff kept the secret. The food was delicious in the evening and breakfast. There is a wide selection of breakfast, this was made special as all staff at breakfast were very welcoming and advised us where to go in Oxford and what to see (as we're not from Oxford). When we come back to Oxford, we will definatley be staying here again. Thank You to all the staff at Hawkwell House.

Very Poor 'Privilege' Room

TripAdvisor rating 2.0/5

L9830POkeithh TripAdvisor review

We booked a 'privilege' (upgraded) room for our three night break in Oxford. Turns out the only privilege was getting a dungeon room with no windows and was damp and located adjacent to the goods in entrance. The room was unbelievably poorly designed offering no windows only a roof light with a blind that opened and closed itself randomly at all hours of the day & night. All our clothes smelled damp and the room had appallingly inadequate lighting. Our room number was 111 which seemed to be in an extension to the hotel, so I cannot comment on other rooms in the original part of the building. The shame of it is that the staff, on the whole (except the miserable bar tender), were friendly and helpful. However the buffet breakfast was poor with lots of things unavailable or had clearly been kept 'hot' for far too long A reasonable location but do not be fooled by the pictures of the outside of the hotel, it looks nothing like these and is in fact located on a suburban street, not in a country setting as suggested

Very friendly staff, excellent location, very quiet

Customer review rating 4.5/5

Debs C. Couples - Confirmed reviews ALL

Spent 2 nights on way down south. Would stay again and recommend.

Impeccable customer service

Customer review rating 5.0/5

Florin T. Couples - Confirmed reviews ALL

I have stayed for one weekend recently and it was absolutely amazing. The staff in this hotel are definitely on a different level of customer service. Very friendly and professional. Rooms were cleaned at the highest standards, location is absolutely amazing, best place to get your dog with you. There are many positive aspects to point out but the staff exceeded my expectations including the breakfast staff. I would like to thank everyone for being so nice and I would like to mention John in particular and the person who checked us in (I’m not so good with names).

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Other web-users rate our hotel

  • 771 reviews 9.1/10 Location
  • 1,290 reviews 8/10 Room
  • 1,202 reviews 9/10 Service
  • 8 reviews 8.1/10 WiFi
  • 658 reviews 8.2/10 Comfort
  • 593 reviews 8.7/10 Breakfast
  • 425 reviews 8.1/10 Amenities
  • 421 reviews 7.6/10 Cleanliness

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