Swissôtel Clark Philippines 5 stars

Customer review rating (ALL Rating) 4.7/5 1,458 reviews

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Description

Hotel extras

  • Spacious rooms and elegant suites with serene view of surroundings.

  • Combined with lifestyle comforts with room amenities and features.

  • Inspired by Contemporary Swiss style, a perfect ambiance for living and active lifestyle.

  • The room offers tranquil views that revitalise mind, body and soul

  • Stay connected with family and friends and create quality time while away from home

Our accommodation(s)

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Hotel location

Swissôtel Clark Philippines

BLDG. 5399 MANUEL A., ROXAS, HIGHWAY
2023 CLARK FREEPORT ZONE, ANGELES
Philippines

GPS:15.191686, 120.524481

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,458 reviews

Memorable stay

Customer review rating 4.5/5

Katrina J. Couples - Confirmed reviews ALL

It is our anniversary, and the hotel prepared a cake and a beautiful greeting on the mirror for us. It had been so long since we last went on an overnight stay because of our dogs, which made this trip even more special. Our stay was truly memorable, thanks to the warm welcome. The room was luxurious, and the view was breathtaking. We enjoyed the in-room dining while watching Netflix and had a great time getting a massage at the spa.

Dear Katrina J., Thank you for sharing your delightful experience with us. We are thrilled to hear that you celebrated your anniversary in such a memorable way. It brings us joy to know that our special touches made your stay enjoyable and that you appreciated the luxurious accommodations and breathtaking views. We\'re also glad you enjoyed our in-room dining and spa services. Your kind words motivate us to continue providing exceptional experiences for our guests. Warm regards, Sheryl Nicdao Guest Experience Manager

Wonderful first stay

Customer review rating 5.0/5

H. B. L. Couples - Confirmed reviews ALL

We felt very welcome even before we arrived for our two-night stay at Swissotel Clark Philippines. The welcome and subsequent emails were timely, helpful, and friendly. Our Hertz driver dropped us off at the wrong hotel lobby but the luggage attendant there was kind in taking our luggage to Swissotel .... everyone we encountered at Swissotel was cheerful and welcoming. We appreciated the room we booked - spacious enough with sweeping views of Mimosa Plus Golf course and surrounding mountains. The lounge is great with attentive staff and delicious food and drinks. Our dinner at Ristorante di Verona was nice, too. We booked our room with the Bed and Breakfast rate so we skipped the lounge's breakfast offerings for the buffet breakfast at Markt which was fabulous. The staff there is top notch too... everyone puts forth extra effort to make you feel welcome and satisfied. Our only discomfort encountered during our stay was in the warm temperature of our room upon arrival and for the rest of the afternoon as the temperature was set at 24.5 Celsius. To make our stay sweeter though were the complimentary birthday cake and hand written advance birthday wishes.in the room ... the birthday cake at dinner at Ristorante di Verona - thank you to Relly - and birthday card from the executive lounge agents - thank you Kaycee - were surprises and so nice too. Thank you ,Swissotel Clark Philippines.

Dear H. B. L., Thank you for sharing your delightful experience during your recent stay at Swissôtel Clark Philippines. We are thrilled to hear that you felt welcomed from the moment you arrived and that our team provided you with exceptional service throughout your visit. It’s wonderful to know that you enjoyed the spaciousness of your room and the views it offered, as well as the attentive staff at our lounge, Markt, and Ristorante di Verona. We sincerely apologize for the discomfort you experienced with the room temperature upon your arrival. While our standard for room temperature is set to ensure guest comfort, we appreciate your feedback and will take it into consideration for future improvements. We are also glad that our special birthday surprises added to your celebration. Thank you once again for choosing Swissôtel Clark, and we hope to welcome you back for another memorable stay. Sheryl Nicdao Guest Experience Manager

Good location and very peaceful

Customer review rating 4.0/5

David M. Families - Confirmed reviews ALL

Nice rooms and foods.

Dear David M., Thank you for your kind words regarding our location, rooms, and food. We are delighted that you found our hotel peaceful and enjoyable. Your feedback inspires us to continue providing excellent service. Sincerely, Sheryl Nicdao Guest Experience Manager

clean rooms, friendly staff

Customer review rating 3.5/5

Ktg Couples - Confirmed reviews ALL

Relaxing & clean facilities

Dear KTG, Thank you for your feedback. We are pleased to hear that you found our rooms clean and our staff friendly. We continually strive to enhance our guests\' experience, and your insights are invaluable to us. Kind regards, Sheryl Nicdao Guest Experience Manager

Pleasant stay

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Satisfied

Dear Guest, Thank you for your kind words. We are thrilled to hear that you had a pleasant stay with us. Your satisfaction is our priority, and we look forward to welcoming you back soon. Best regards, Sheryl Nicdao Guest Experience Manager

Other web-users rate our hotel

  • 157 reviews 9.1/10 Location
  • 572 reviews 8.8/10 Room
  • 744 reviews 9.2/10 Service
  • 8 reviews 7.1/10 WiFi
  • 276 reviews 8.8/10 Food
  • 250 reviews 8.7/10 Cleanliness
  • 189 reviews 9.2/10 Vibe
  • 149 reviews 8.4/10 Breakfast

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