Mercure Benidorm

Customer review rating (ALL Rating) 4.6/5 2,804 reviews

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Description

Hotel extras

  • Next to Poniente Beach and Balcón del Mediterráneo

  • Pool with chill-out area and pool bar

  • Malaspina Restaurant: groundbreaking dining experience

  • 5 minutes walk to the beach

  • Spacious Mediterranean gardens and gymnasium

Our accommodation(s)

Hotel location

Mercure Benidorm

3502 BENIDORM
Spain

GPS:38.539803, -0.136522

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

MALASPINA

Malaspina is a hug to the Mediterranean roots through the best product on the market made with respect and dynamism that will make your 5 senses vibrate. A journey through the most exquisite flavors and smells is waiting for you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,804 reviews

TripAdvisor Rating  4.5/5  368 reviews

Certificate of excellence 2024

Lovely hotel but no good if you like sunbathing

TripAdvisor rating 4.0/5

Mandy H TripAdvisor review

Very nicely presented hotel We stayed breakfast only which was a buffet loads of choice and very nice but bit chaotic as its a big room and things dotted all over. Room was kept nice and clean only thing I wasn't keen on was the bathroom which was only separated from the rest of the room by a mirror. Grounds are beautiful and pool bar staff very nice but there's only about 6 beds that get sun and even though there's a no reserve policy on the beds ,some people ignored this so they could have the prime beds ,all the rest are basically in the shade ,so if you want to lounge by the pool I wouldn't say this is the hotel for you 😀

Customer review rating 1.5/5

Deborah O. Couples - Confirmed reviews ALL

Very poor hotel Why do you have the bathroom in the bedroom There was no privacy

Lovely Hotel, Great Location

Customer review rating 4.5/5

Edward G. Couples - Confirmed reviews ALL

The moment we entered the hotel we were greeted by extremely friendly and efficient reception staff. Our room was well located overlooking the pool. The room itself had been totally re-furbished, but left a lot to be desired, it was completely "Open Plan" by that I mean the Bathroom facilities were open for everyone to see , with no privacy ! getting in and out of the shower or even having a wash was difficult. There is limited storage space, i.e. no drawers, the bedside tables were of no use whatsoever with everything having to be placed on the floor. The bed itself was extremely comfortable and the cleanliness was excellent. The dining area was very nice with a good variety of food choices on offer. The staff in the dining room were excellent. My main dislike was the continuous background music??? from early morning until 10 pm at night. If people want music I think they will have their own to listen to. Our overall experience of the hotel was positive and would probably return again.

Beautiful hotel

Customer review rating 5.0/5

Paul Couples - Confirmed reviews ALL

Our time at the Mercure was absolutely perfect, the facilities, ambience and location were perfect

Dear Paul R., We very much appreciate your comments regarding your stay at the Mercure Benidorm. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

The hotel was lovely

Customer review rating 4.5/5

Debra C. Friends - Confirmed reviews ALL

The hotel was clean and really relaxing, only had b&b but what we had was nice. The staff were friendly and helpfu.

Dear Debra Lynn C., We very much appreciate your comments regarding your stay at the Mercure Benidorm. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 1,270 reviews 8.6/10 Location
  • 1,984 reviews 7.7/10 Room
  • 2,394 reviews 8.6/10 Service
  • 13 reviews 8.9/10 WiFi
  • 1,194 reviews 7.8/10 Amenities
  • 1,134 reviews 8.8/10 Breakfast
  • 1,054 reviews 7.6/10 Comfort
  • 1,001 reviews 9.2/10 Vibe

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