Ibis Styles Dresden Neustadt

Customer review rating (ALL Rating) 4.0/5 392 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Good access to public transportation

  • Spacious rooms perfect for families

  • non smoking hotel

  • Free Wi-Fi

  • Hotspot and historic old town within walking distance

Our accommodation(s)

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Hotel location

Ibis Styles Dresden Neustadt

Fritz Reuter Strasse 21
01097 DRESDEN
Germany

GPS:51.073189, 13.741772

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  392 reviews

TripAdvisor Rating  3.0/5  45 reviews

Good value for money

Customer review rating 4.5/5

Tobias Families - Confirmed reviews ALL

For what you pay, you'll get clean, spacious rooms - rather on the dark side. Parking was not a problem streetside and there are plenty of shopping/dining options nearby

Hi there, Thanks for taking the time to share your review. We're delighted to hear you found our rooms to be clean and spacious, which is something we pride ourselves on. Our location's proximity to various shopping and dining options is indeed one of the strengths we are glad you could enjoy. However, I noticed your comment regarding the rooms feeling a bit dark. While our design choices aim to reflect the Art-Nouveau charm of the neighborhood, we understand that lighting preferences can vary, and we will take your feedback into consideration. It would be a pleasure to welcome you again. Best regards, Ihr Team vom ibis Styles Dresden Neustadt

Good but too dark

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

In general, it was a good hotel. The attentiveness of room preparation was excellent and staff is very friendly. Location is a few steps away from the tram to the city centre. It was easy to find parking on the street in front of the hotel. However, the room barely had any light. Even if they had one lamp to brighten the room, it would be great!

Dear Guest, We appreciate that you took the time to share your experience with us. We're delighted to hear that you found our staff to be friendly and that our location was convenient for your travels around the city. It's also great to know that parking was readily available for you. However, we regret to hear that the lighting in your room did not meet your expectations. Our hotel aims to provide a comfortable environment, and we apologize if we fell short in this aspect. We appreciate your feedback and will certainly consider it as we continuously strive to improve our guest experience. We hope that you will return in the future. Best regards, Ihr Team vom ibis Styles Dresden Neustadt

Great stay

Customer review rating 5.0/5

Matthieu G. Families - Confirmed reviews ALL

Very nice hotel and friendly staff

Good location big room

Customer review rating 5.0/5

Cl Friends - Confirmed reviews ALL

Overall stay was good ! Big room, nice location with 24 hours services.

Dear Guest, Many thanks for your feedback. We are delighted to hear that you appreciated the spaciousness of your room and our convenient location, which is indeed at the heart of the vibrant Neustadt neighbourhood, offering 24-hour services for our guests. We regret the misunderstanding regarding the key return and the unexpected charge. We ensure that our front desk team is dedicated to providing clear communication and transparency with all our guests to prevent such occurrences. We look forward to welcoming you back in the future. Best regards, Ihr Team vom ibis Styles Dresden Neustadt

Good Stay

Customer review rating 3.5/5

Glim Solo - Confirmed reviews ALL

Room was clean but smaller than expected. Hallway leading to room should be brightened for better ambience.

Dear Guest, Thank you for reviewing your stay with us. We're glad to hear that you found your room to be clean, a testament to our team's commitment to our elevated hygiene and cleanliness standards. We regret, however, that the room size did not meet your expectations, despite our variety of room sizes that cater to different needs. Additionally, we appreciate your feedback regarding the hallway lighting. While we strive to maintain a warm and welcoming atmosphere throughout our property, we will consider your suggestion as we continually aim to improve our guest experience. We hope we may have the pleasure of welcoming you back on another occasion. With our best wishes, Ihr Team vom ibis Styles Dresden Neustadt

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Other web-users rate our hotel

  • 324 reviews 7.2/10 Location
  • 675 reviews 5.8/10 Room
  • 391 reviews 8.8/10 Service
  • 5 reviews 10/10 WiFi
  • 451 reviews 9/10 Breakfast
  • 287 reviews 4.2/10 Cleanliness
  • 161 reviews 2.2/10 Amenities

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