Mercure Trabzon Hotel 5 stars

Customer review rating (ALL Rating) 4.6/5 312 reviews

Mercure Trabzon Hotel - Image 1
Mercure Trabzon Hotel - Image 2
Mercure Trabzon Hotel - Image 3
Mercure Trabzon Hotel - Image 4

Description

Hotel extras

  • 4 km to international airport

  • Ballroom with maximum capacity of 900 people

  • 500 meters to Cevahir Shopping mall

  • Panoramic roof fitness centre, sauna and a swimming pool

  • Many rooms with sea view option

Our accommodation(s)

Hotel location

Mercure Trabzon Hotel

Yalincak Mah, No 50 Rize Caddesi Ortahisar
TRABZON
Turkey

GPS:40.98236, 39.82853

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Bar
  • Meeting rooms

M' CUISINE RESTAURANT & TERRACE

At Mercure Trabzon Hotel the guests are presented a selection of traditional local and contemporary cuisine. You can enjoy the delicacies of local cuisine with the international fusion for you and your valued guests in Trabzon

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  312 reviews

Good location, good stay.

Customer review rating 3.5/5

Ali Couples - Confirmed reviews ALL

Clean , cooperative and friendly staff, very good experience.

Dear Ali A., We very much appreciate your comments regarding your stay at the Mercure Trabzon Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Nice and comfortable beds. Location is good. Room is clean and quiet.

Dear Harun E., We very much appreciate your comments regarding your stay at the Mercure Trabzon Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Top place excellent stay

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Nice and very clean polite and very helpful staff

Dear Kamel H., We very much appreciate your comments regarding your stay at the Mercure Trabzon Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good hotel... very bad service..

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

Hotel is good, location is good.. operation / service 0,8 out of 100... Bath.. water temperature always changes from 10 seconds 8 decrease.. then another 10seconds 48 decrease.. Tv- many channels without any european music channel Rest- no alcohol Check-out- they refuse to give invoice then after i insist they gave

Sayın Yildirim O., Mercure Trabzon Hotel ‘da gerçekleştirdiğiniz seyahat süresince yaşadıklarınızı dikkatimize sunduğunuz için teşekkür ederiz. Öncelikle, kalışınız süresince uluslararası hizmet kalitemizi yansıtamamış olmamızdan dolayı sizden özür dileriz. Yaşamış olduğunuz olumsuz deneyim ile ilgili ekip üyeleri ile gerçekleştirdiğim görüşme sonucu, aynı durumun ilerleyen tarihlerde, tekrar meydana gelmesini engellemek amacı ile gerekli önlemlerin alındığını bildirmek isterim. Düşüncelerinizi bildirmek üzere ayırdığınız zamana bir kez daha teşekkür eder, geri bildirimlerinizin, hizmetlerimizin kalitesini sürekli olarak arttırmak için yürüttüğümüz çalışmalarımızın gelişmesi açısından son derece değerli olduğunu belirtmek isteriz. Bir başka seyahatinizde, sizi tekrar Otelimizde ağırlamaktan mutluluk duyacağız. Saygılarımızla,

Well located close to the airport.

Customer review rating 5.0/5

Tom K. Business - Confirmed reviews ALL

Only one night for a conference, but was an enjoyable experience. Only downside was the unavailability of alcohol in the hotel. I understand that many hotels in Turkey have such a policy, for religious reasons; however, it would have been nice to have a beer upon arrival after a long trip. But, that does not affect my excellent rating for this hotel and staff.

Dear Thomas Litchfield K., We very much appreciate your comments regarding your stay at the Mercure Trabzon Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Other web-users rate our hotel

  • 244 reviews 8.6/10 Location
  • 351 reviews 8/10 Room
  • 448 reviews 8.3/10 Service
  • 7 reviews 9.2/10 WiFi
  • 220 reviews 8.8/10 Cleanliness
  • 197 reviews 8.3/10 Breakfast
  • 176 reviews 7.4/10 Comfort
  • 139 reviews 9.3/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Trabzon