Mercure Paris Gare de Lyon Opéra Bastille 4 stars

Customer review rating (ALL Rating) 4.4/5 952 reviews

Hotel extras

  • Certified ALLSAFE

  • Family and Privilege rooms

  • Ideal location close to major transport networks (RER/BUS/METRO)

  • 24-hour private luggage storage (free)

  • 1 fully-equipped meeting room

ALLSAFE approved hotel

Our accommodation(s)

Hotel location

Mercure Paris Gare de Lyon Opéra Bastille

3 Rue Parrot
75012 PARIS

GPS:48.846898, 2.372834

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park


Grab a coffee, enjoy one of our original cocktails or a glass from our wine selection. Meet your friends or colleagues around the piano, in a trendy Parisian space just a stone's throw from Gare de Lyon.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  952 reviews

Customer review rating 5.0/5

Michelle Couples - Confirmed reviews ALL

Thank you for welcoming us on our honeymoon! We loved the romantic touch of balloons and petals

Very well located but not 4 star

Customer review rating 3.0/5

John N. Couples - Confirmed reviews ALL

Very small accommodation. No restaurant or attractive bar though plenty nearby. Decent breakfast. Clean. Good location for parts of Paris that might be otherwise missed.

Good service

Customer review rating 4.5/5

Seon Families - Confirmed reviews ALL

The staff, Kaory, helped us stay well and comfortable.

Dear JEONGSEON K., We very much appreciate your comments regarding your stay at the Mercure Paris Gare de Lyon Opéra Bastille. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gianantonio

Boutique French style property

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Easy check in. Lovely staff. Tiny rooms ( photographs make them look bigger) and tinier bathroom (ie size of a plane bathroom!). Beautiful decor and grateful for interconnecting. Friendly staff although agree with other comments that the check in at bar is odd. Only real disappointment was breakfast. Room is cute but understaffed and food not refreshed regularly. In fact we sat for over half hour and not a crossiant in sight!

Dear LINDA C., Thank you for taking the time to tell us about your experience at the Mercure Paris Gare de Lyon Opéra Bastille. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

We liked very much the hotel interior decoration

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Everything went fine. Nevertheless, the room was small and despite my request we were not in a quiet environment. (Noise from the road outside and from the corridor)

Monsieur L., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Mercure Paris Gare de Lyon Opéra Bastille. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Mercure sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquée. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame/Monsieur, en l’expression de nos sentiments les meilleurs.

Other web-users rate our hotel

  • 509 reviews 9.5/10 Location
  • 770 reviews 5.8/10 Room
  • 809 reviews 9.3/10 Service
  • 486 reviews 4/10 Comfort
  • 307 reviews 8.2/10 Breakfast
  • 238 reviews 9.4/10 Vibe
  • 196 reviews 8.3/10 Cleanliness
  • 89 reviews 4.5/10 Value

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