Description
Hotel extras
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Ideal location close to major transport networks (RER/BUS/METRO)
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Family and Privilege rooms
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Ideal location close to major transport networks (RER/BUS/METRO)
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24-hour private luggage storage (free)
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1 fully-equipped meeting room
Our accommodation(s)
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Room
Standard room with 1 single bed
- 1 pers. max
- 10 m² / 107 sq ft
- Bedding 1 x Single bed(s)
Room
Standard room with a double bed
- 2 pers. max
- Bedding 1 x Double bed(s)
Room
Standard room with 2 single beds
- 2 pers. max
- Bedding 2 x Single bed(s)
Room
Privilege room with a double bed
- 2 pers. max
- Bedding 1 x Double bed(s)
Room
Triple Privilege room, single bed and armchair or 2 single beds and sofa
- 3 pers. max
- Bedding 1 x Double bed(s) and 1 x Single sofa bed(s)
Hotel location
Mercure Paris Gare de Lyon Opéra Bastille
3 Rue Parrot
75012 PARIS
France
GPS:48.846898, 2.372834
Access and transport
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GARE DE LYON
Railway station
Access: 500 m / 0.31 mi 5 min walk / 1 min drive
GARE DE LYON
Railway station
Access: 500 m / 0.31 mi 5 min walk / 1 min drive
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UGC Lyon Bastille
Cinema district
Claude Samuel
Art and Culture
AccorHotels Arena
Opera/symphony/concert hall
Opéra Bastille
Opera/symphony/concert hall
Aquarium de Paris
Aquarium
Stade de France
Sports centre
Jardin d'acclimatation
Other attractions
Théâtre de Paris
Entertainment/theatre district
Parc Zoologique de Paris
Zoo
Casino de Paris
Casino
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Coulée Verte René Dumont
Park
Bois de Boulogne
Wood/forest
Jardin des Plantes
Park
Bois de Vincennes
Wood/forest
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L'Européen
Restaurant and cafe district
Access: 2 min walk
Westfield Forum des Halles
Shopping centre/mall
Diderot shopping mall
Shopping centre/mall
Access: 5 min walk
Le Bistro Lyonnais
Restaurant and cafe district
Access: 2 min walk
Le Train Bleu
Restaurant and cafe district
Hotel services
Check-in from - Check out up to
- Pets welcome
- Wheelchair accessible
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- Meeting rooms
- 100% Non Smoking Property
- Car park
LE BAR
Grab a coffee, enjoy one of our original cocktails or a glass from our wine selection. Meet your friends or colleagues around the piano, in a trendy Parisian space just a stone's throw from Gare de Lyon.
Breakfast
Meetings & Events
Non contractual photo
- Number of Meeting Room
- 1
- Surface of the largest room
- 42 m² / 463 sq ft
- Maximum seats capacity
- 18
- Maximum capacity for banquets
- 0
Our guest reviews
Well located but disappointing
Customer review rating 1.5/5
A. B. Couples - Confirmed reviews ALL
Dear Ms. B., Thank you for taking the time to share your feedback. I am truly sorry to hear that your experience did not meet your expectations and that you encountered issues with your initial room. Providing a comfortable and well-maintained environment for our guests is a priority, and I sincerely regret that we did not meet this standard during your stay. I understand how frustrating it must have been to face this inconvenience, and I apologize if the alternative room we offered did not provide the comfort you were expecting. Our team is available 24/7 to assist guests, and I regret that you did not feel adequately supported. Please rest assured that I will review your comments with my team to ensure that we improve both our maintenance checks and our service responsiveness. Should you reconsider staying with us in the future, please feel free to contact me directly. I would be happy to personally assist you in selecting a more suitable room and to ensure a much better experience. Once again, I sincerely regret the inconvenience caused and appreciate your valuable feedback, which helps us improve. Best regards, Tristan Le Tallec General Manager – Mercure Paris Gare de Lyon Opéra Bastille
Well located
Customer review rating 4.0/5
Sandip K. S. Families - Confirmed reviews ALL
Dear SANDIP K. S., We very much appreciate your comments regarding your stay at the Mercure Paris Gare de Lyon Opéra Bastille. It is always a pleasure to receive positive and construtive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paola Réceptionniste
Disgusting and unclean hotel
Customer review rating 0.5/5
Js Families - Confirmed reviews ALL
Dear Mr. Shute, Thank you for sharing your feedback. I am truly sorry to hear about your disappointing experience, especially regarding the cleanliness and maintenance of our hotel. Please accept my sincerest apologies for the issues you encountered. Cleanliness and guest satisfaction are top priorities for us, and I am deeply concerned that your rooms were not properly prepared upon your arrival, and that our front desk team did not respond to your concerns in an adequate manner. This is certainly not the standard of service we strive to provide, and I will address these issues with the team to ensure such situations are not repeated. Regarding the Wi-Fi and room quality, we will also investigate these points to improve our guests' overall comfort. I genuinely hope you will allow us the opportunity to regain your trust in the future. If you choose to stay with us again, please feel free to contact me directly, and I will personally ensure that your experience is far more positive. Once again, I apologize for the inconveniences you encountered, and I appreciate your valuable feedback. Best regards, Tristan Le Tallec General Manager – Mercure Paris Gare de Lyon Opéra Bastille
Good place to stay
Customer review rating 4.5/5
Ariadna Families - Confirmed reviews ALL
Dear ARIADNA A., We very much appreciate your comments regarding your stay at the Mercure Paris Gare de Lyon Opéra Bastille. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paola Réceptionniste
Expérience
Customer review rating 3.0/5
Christian G. Solo - Confirmed reviews ALL
Dear Mr. G., Thank you for taking the time to share your feedback following your stay at Mercure Paris Gare de Lyon Opéra Bastille. We regret that your experience did not fully meet your expectations. Regarding the size of the room, we would like to kindly highlight that the dimensions and features of our rooms are clearly detailed on our website and booking platforms. We understand that room size is an important factor for our guests, and we always recommend booking a larger room category if additional space is desired. Your comments about maintenance and cleanliness are taken seriously, and we are committed to addressing these issues promptly to ensure our standards are met. Additionally, we are working with our teams to provide an even more attentive and accommodating service experience. We hope to have the opportunity to welcome you back and provide you with a stay that better aligns with your expectations. Please do not hesitate to reach out to us directly for any assistance with future reservations. Best regards, Tristan LE TALLEC Hotel Manager Mercure Paris Gare de Lyon Opéra Bastille
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