Mercure Ambassador Seoul Hongdae

Customer review rating (ALL Rating) 4.7/5 2,083 reviews

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Description

Hotel extras

  • The perfect location for exploring Hongdae and shopping and entertainment areas in Seoul.

  • 2-minute walk from Hongik University subway station.

  • Our in-room entertainment options include IoT room control, Chromecast and Bluetooth speaker.

  • The Superior Deluxe room and above features premium Egyptian cotton bedding and free minibar.

  • The hotel features a convenient automated check-in and checkout self-service kiosk.

Our accommodation(s)

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Hotel location

Mercure Ambassador Seoul Hongdae

144 Yanghwa Ro, Mapo Gu
04050 SEOUL
South Korea

GPS:37.555135, 126.922511

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Tian mimi

<Sweet Dream & Happy Magic space> Cooking with the best recipe, Tian mimi present happy and sweet, unforgettable time.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  2,083 reviews

TripAdvisor Rating  5.0/5  412 reviews

Certificate of excellence 2024

Thank you so much

TripAdvisor rating 5.0/5

purpledayz TripAdvisor review

It was 2+am on 21 Apr 2024 when we noticed that my 1.5year old daughter was running a high fever at 39 degree celcius. I also realized that i forgot to bring any medication for this trip. I was so lost and ran to the reception where Sean and Jayden were on duty. I am so grateful for the help received. Both of them were with me solutioning what to do next - buying over the counter medication for babies below 2 at convenience store or take a 15minutes ride to hospital A&E. I went to 2 convenience shop nearby but couldnt locate the medicine. Jayden went the extra mile to get the medication from a 3rd convenience shop. He didnt want to take my money for it but i insist because i was already so grateful we could get her medicine at that time of the day. How could i let him be out of pocket. I could feel sincerity in this encounter like they have gone beyond their duties and went that extra mile to help. I didnt have the capacity to thank them properly that night. So here it is - thank you. I am really grateful. Continue doing what you do. You are awesome!

Great Location, Clean Hotel and Friendly Staff

Customer review rating 5.0/5

Ravi C. Friends - Confirmed reviews ALL

The hotel was located in a prime area, within short walking distance to Line 2 (Green) and plenty of shopping in Hongdae. The street food available at night is delicious and the area is very walkable and safe. Hotel staff spoke great English so communication was easy. The staff were friendly and very helpful. The room was cleaned daily and with care.

Dear Ravi C., Warm Greeting Mercure Ambassador Seoul Hongdae :) We very much appreciate your comments regarding your stay at the Mercure Ambassador Seoul Hongdae. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and If you have a chance, please visit our hotel. Sincerely, Jay Seong General Manager MERCURE Ambassador Seoul Hongdae

Very good stay!

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

ation is super convenient , friendly staff and clean room!

Dear Thimmy L., Warm Greeting Mercure Ambassador Seoul Hongdae :) We very much appreciate your comments regarding your stay at the Mercure Ambassador Seoul Hongdae. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and If you have a chance, please visit our hotel. Sincerely, Jay Seong General Manager MERCURE Ambassador Seoul Hongdae

VG

Customer review rating 4.5/5

Kaew28 Families - Confirmed reviews ALL

A best place at Hongik

Dear Pakpong K., Thank you so much for sharing your wonderful experience with us! We are thrilled to hear that you enjoyed your stay with us. Our team is dedicated to providing the highest level of service and comfort to all our guests, and it is rewarding to know that we have met your expectations. Your kind words serve as a great motivation for us to continue striving for excellence. We take great pride in our hotel and the services we offer, and it's always a pleasure to receive positive feedback from our valued guests like you. We hope to have the pleasure of welcoming you back in near future for another memorable stay. Warmest regards, Jay Seong General Manager MERCURE Ambassador Seoul Hongdae

Convenient location and professional staffs

Customer review rating 4.0/5

F C. Friends - Confirmed reviews ALL

Very good experience and we will come back definitely

Dear Hoi Shuen C., Warm Greeting Mercure Ambassador Seoul Hongdae :) We very much appreciate your comments regarding your stay at the Mercure Ambassador Seoul Hongdae. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and If you have a chance, please visit our hotel. Sincerely, Jay Seong General Manager MERCURE Ambassador Seoul Hongdae

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Other web-users rate our hotel

  • 3,149 reviews 9.7/10 Location
  • 2,373 reviews 7.9/10 Room
  • 2,444 reviews 9.3/10 Service
  • 35 reviews 8.6/10 WiFi
  • 1,135 reviews 9.4/10 Cleanliness
  • 622 reviews 8.8/10 Vibe
  • 211 reviews 3.8/10 Breakfast

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