Raffles Bali 5 stars

Customer review rating (ALL Rating) 4.9/5 146 reviews

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Jalan Karang Mas Sejahtera 1A, Jimbaran, Bali, 80361 Jimbaran, Indonesia

Description

Hotel extras

  • Luxury resort in Southern Bali, offering 32 private pool villa with panoramic ocean view

  • Raffles Wellbeing Butler Service for every villa.

  • Complimentary daily morning wellness activities.

  • Complimentary daily cultural experience.

  • Complimentary one-time 60 minutes Balinese massage for every direct bookings.

Our accommodation(s)

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Hotel location

Raffles Bali

Jalan Karang Mas Sejahtera 1A, Jimbaran, Bali
80361 Jimbaran
Indonesia

GPS:-8.786665, 115.158648

Telephone
Fax +62 361 2015801

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.9/5  146 reviews

TripAdvisor Rating  5.0/5  104 reviews

All-villa Dreamy Luxury in Jimbaran

TripAdvisor rating 5.0/5

secretlifeoffatbacks TripAdvisor review

In March 2024, I checked into the Ocean Pool Villa at Raffles Bali. Perched on Bukit Peninsula overlooking Jimbaran Bay, the 32-key resort is spread across 23 hectares of land, making it the largest Raffles property in the world. Jimbaran Beach and its famed seafood restaurants are nearby, while Ngurah Rai International Airport is just 20 minutes away. RAFFLES BALI The resort is set on hilly land with lush tropical gardens, waterfall features and bridges as well as a river which cuts through the sprawling premises. All the villas face the ocean, with the airport runway – and flight take-offs and landings – visible in the distance. (Pro tip: the Hilltop Pool Villas next to the lushly vegetated valley enjoy the most privacy, whilst the Panoramic Ocean Pool Villas boast the most intimate vistas). Upon arrival at the resort lobby, guests are welcomed with live Balinese music and greeted by their individual Raffles Wellbeing Butler, to whom they would have been introduced via email prior to their stay. You will then be invited to undergo the metirta cleansing ritual, during which water is sprinkled on you and rice grains are gently pressed onto your forehead as part of offering thanks to the gods. While your check-in is being processed, you are whisked to The Writer’s Bar – a Raffles brand staple – for a refreshing welcome cocktail. (Those who need some respite from the tropical heat can choose to rest inside the adjoining library, which also serves as a lounge and private space.) My butler, Julian, will go on to serve as my contact point throughout my stay via WhatsApp for buggy requests, dining/programme reservations as well as other forms of miscellaneous assistance. In terms of wellness, the resort offers a spa, two tennis courts, a fitness centre as well as a 25m beachfront infinity pool with an abundance of sunbeds next to Loloan Beach Bar and Grill. The Secret Cave, a natural limestone cave located near the arrival area, has been repurposed as a destination for meditation sessions and private dinners. There is also a retail boutique. While there is a schedule of daily complimentary guest activities such as yoga, botanical tours, canang sari (religious offering) making, cycling and Balinese dance classes, guests can also consider visits to Uluwatu Temple and Bali Zoo, rafting, Tibetan singing bowl therapy, reiki sessions, 7-chakra balacing, soul blessing as well as fire cleaning rituals, all of which are offered as payable guest experiences. During my stay, I went for a complimentary cocktail-making class at Loloan, and had a stab at shaking, stirring and making my very own Bali Sling. OCEAN POOL VILLA Boasting its own 35sqm private pool with an outdoor garden and plush-cushioned gazebo, the 470sqm Ocean Pool Villa offers soothing views of the Indian Ocean in the distance. The villa is decked in earthy tones, Indonesian hardwood floors and furniture made using locally-sourced materials such batik fabrics, rattan and wood. The bed faces the ocean for that dreamy island feel when you first wake up, while the work desk (which you really shouldn’t be spending too much time at during your stay) offers soothing garden views. A copy of Soirees, Sojourns & Stories by Raffles (which I also found in my suites at Raffles Hotel Singapore and Raffles Hotel Le Royal Phnom Penh) is on hand for your deep-dive into the luxury brand’s illustrious history. The spacious bathroom offers double vanities, a Japanese bidet toilet, indoor and outdoor showers as well as a window-side bathtub facing the outdoor garden with pool. The drawers are stocked with collectible grey and white Raffles Bali-branded amenity bags along with a variety of beauty products such as eye contour creams, sun body creams, face-body mists and lip balms. Bathroom amenities are house-branded and stored in ceramic containers. After we returned to the villa from dinner at Rumari, we were greeted by pots of soothing herbal teas and snacks as well as Raffles Bali fabric bracelets as part of turn-down service. The full review inclusive of dining experiences and photographs is available on Secret Life of Fatbacks, a luxury travel website.

Top notch hot

Customer review rating 5.0/5

Alejandro L. Y. Couples - Confirmed reviews ALL

Great stay , free transportation from airport Bulter Ariyanti is great , birthday surprise is amazing Spa a bit overprice but relaxed.

Dear Mr. Y., Thank you for your positive review! We are delighted you enjoyed the free airport transportation and the excellent service provided by our butler Ariyanti. We appreciate your feedback regarding the spa pricing which we will review further internally. Once again, thank you very much for sharing your experience and we look forward to welcoming you back for another memorable stay. Kind regards, Bernadine Suwarsa Hotel Manager

Excellent property and fantastic services

Customer review rating 4.5/5

Kenneth L. Families - Confirmed reviews ALL

It was a great stay at Raffles Bali. All staff at the resort are extremely welcoming and service quality is top notch.

Dear Mr. Kenneth L., We are delighted to hear that you enjoyed your stay at Raffles Bali! Our team takes pride in providing top-notch service to all our guests. We sincerely apologise for the inconvenience caused with the unstable Wi-Fi connection, which you experienced in your villa. Rest assured, our IT Manager will address this issue to help us improve our Wi-Fi quality. Once again, thank you for staying at Raffles Bali and sharing your valuable feedback. Kind regards, Bernadine Suwarsa Hotel Manager

It needs to be improved.

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

I chose to stay in Raffles this time. The scenery is beautiful and the swimming pool is constant. This is the anniversary. After learning about it, the hotel also decorated the room and the anniversary cake, which was more attentive. However, sometimes when you contact the housekeeper on whatsapp, you can't reply in time. Once we had to go to the SPA and contacted the housekeeper to pick us up. We didn't reply to us for 15 minutes. Finally, we called the front desk to pick it up. The reply was that the housekeeper was helping others check in. We ordered the secret cave dinner, and the previous dishes were okay, but when it came to dessert, we ate plastic, and after reacting to the staff, we also got a timely response and compensation. This is Raffles after staying in Ubud. In contrast, I think the check-in experience of Ubud is better. Many of their staff will remember your name and the project you have experienced today. When their staff meet you, they will warmly greet you and discuss today. The activity experience and I don't like onions, but I just mention it on the first day. I don't need to mention it in every subsequent meal, and they will know. But I didn't experience it when I was staying in Raffles.

Dear Mr. Peng C., Thank you for sharing your feedback with us. We are delighted that you enjoyed the beautiful scenery and the thoughtful anniversary arrangements during your stay at Raffles Bali. We sincerely apologise for the inconvenience caused with the delayed responses from our team and the unexpected issue with the dessert. Rest assured, we will address these issues with the team to enhance our service efficiency as well as quality. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Once again, thank you for staying at Raffles Bali and sharing your valuable feedback. Kind regards, Bernadine Suwarsa Hotel Manager

Loved our stay

Customer review rating 5.0/5

Bernard Couples - Confirmed reviews ALL

Provided my review on TripAdvisor

Dear Mr. Bernard T., Thank you for sharing your wonderful experience at Raffles Bali during your wedding anniversary and birthday celebration. We are delighted to hear that our team went above and beyond to personalize your stay, from handwritten notes to personalized snacks and tea. It is our commitment to ensure that every guest's preferences are taken seriously and catered to with utmost care. We are thrilled to hear that you enjoyed the amenities in the ocean view villa, the well-maintained facilities, and the top-notch breakfast at Rumari. Your kind words about our staff, including our Wellbeing Butler, are truly appreciated. At Raffles Bali, we strive to provide a luxurious and tranquil environment for our guests. Thank you once again for choosing Raffles Bali for your special celebration! We are looking forward to welcoming you back in the future for another memorable experience. Kind regards, Bernadine Suwarsa Hotel Manager

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.