Mercure Antwerp City South 4 stars

Customer review rating (ALL Rating) 4.2/5 841 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Brasserie Coubertin on-site with international cuisine

  • Across from Hertoghe Park

  • Next to highway and outside of low emission restricted area

  • Direct connection to the city centre by tram

  • 9-minute walk from Antwerp Expo Convention Centre

Our accommodation(s)

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Hotel location

Mercure Antwerp City South

Desguinlei 94
2018 ANTWERPEN
Belgium

GPS:51.194751, 4.40636

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Brasserie Coubertin

Come in and enjoy our delicious local and international dishes. We have free WIFI throughout our bar, making it an ideal spot to enjoy a cappuccino while checking your emails or reading a newspaper.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  841 reviews

TripAdvisor Rating  4.0/5  1,004 reviews

Customer review rating 1.5/5

Anonymous Solo - Confirmed reviews ALL

Room amenities were not enough. Even though we stayed as double occupancy, they placed only 1 bottles of water. We have informed the front office regarding water request, they informed us that it is the normal procedure that they place only 1 bottle of of water!

Dear YAVUZ T., Thank you for taking the time to tell us about your experience at the Mercure Antwerp City South. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohammed Ajroud, Assistant Hotel Manager Mercure Antwerp City South

Well located, but needs some refreshing

Customer review rating 4.0/5

Didier Business - Confirmed reviews ALL

For one night; I had a meeting in the hotel in the morning and a visit at the Antwerp Expo (very close) in the afternoon, therefore my choice for this hotel for one night stay. Good front desk; good breakfast; large room and bed. Good Wifi connection. Well located close to the tram lines 2 and 6, with quick transfer to the city center and railway station. However not straightforward to find on the Desguinlei. I did not test the bar, looks good but no time during this stay. Bathroom is ok but needs some refreshing. Overall price/quality good.

Unsmily receptionist adressing me in dutch whule my confirmation was in french

Customer review rating 2.0/5

Joao Couples - Confirmed reviews ALL

Hairs in the shower, ventilation that hasn't been cleaned in years (i have photo) and thermostat in shower that doesn't seem to work because either cold or very hot. No pressure in shower.

Breakfast is good, well located, some improvments needed.

Customer review rating 3.5/5

Ad Business - Confirmed reviews ALL

WIFI in the room was not stable, need faster speed,same as in the breakfast areas. TV should have chromecast capabilities. Bathroom shower water pressure is very low.

Dear ADITYA ARUN D., We very much appreciate your comments regarding your stay at the Mercure Antwerp City South. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohammed Ajroud, Assistant Hotel Manager Mercure Antwerp City South

Great stay - excellent room and friendly, helpful staff

Customer review rating 4.0/5

Mercure R. Families - Confirmed reviews ALL

Just an brief overnight stay with my family. The location is perfect for a quick tram ride into the centre and the room and breakfast also equally great! Ali at reception was particularly welcoming and made my family and I feel special. Thanks Ali! The only slight downside was that the rooms cooling system was weak, so I could not get the room to my ideal temperature. Apart from that little gripe, it was wonderful and I look forward to visiting again. Highly recommended.

Dear NAVEEN K., We very much appreciate your comments regarding your stay at the Mercure Antwerp City South. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohammed Ajroud, Assistant Hotel Manager Mercure Antwerp City South

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Other web-users rate our hotel

  • 330 reviews 7.1/10 Location
  • 834 reviews 6/10 Room
  • 586 reviews 8.2/10 Service
  • 32 reviews 5.1/10 WiFi
  • 373 reviews 7.5/10 Breakfast
  • 285 reviews 6.1/10 Cleanliness
  • 214 reviews 6.1/10 Vibe
  • 154 reviews 5.3/10 Amenities

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