Mercure Antwerp City Centre 4 stars

Customer review rating (ALL Rating) 4.2/5 1,221 reviews

Hotel extras

  • Central location in front of Stadspark (city park) and near the Central Station

  • Hotel restaurant offering local cuisine and all you can eat breakfast buffet

  • Comfortable and spacious rooms with park view and guest amenities from Nuxe

  • Conveniently close to Flanders Meeting & Convention Center Antwerp

  • Complimentary 24/7 fitness centre

ALLSAFE approved hotel

Our accommodation(s)

Hotel location

Mercure Antwerp City Centre

Quinten Matsijslei 25
2018 ANTWERPEN
Belgium

GPS:51.213259, 4.416751

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Lunet Antwerp

Lunet offers a modern and seasonal cuisine, full of Mediterranean and Asian accents, creative twists, discoveries, and surprises. We bring natures best and all the city vibes to your plate with love and passion. Food inspired by nature.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  1,221 reviews

TripAdvisor Rating  4.0/5  1,063 reviews

Well located

Customer review rating 3.5/5

Jimmy K. Business - Confirmed reviews ALL

A slight comparison with your neighbour Hotel NH. Price is almost the same. Location was equally good. No dedicated car park for Mercure. Reception is welcoming and informative around the hotel. Advising on the parking as well as groceries location. House keeping to be more attentive as the body shower gel was flat for a day before I’ve to signal it. The Shampoo pump is having a problem on the last few drops. I hope that this feedback can help to establish a new competitive edge among the competitors. Thank you.

Hotel with a parking away from the hotel

Customer review rating 3.0/5

Mark Business - Confirmed reviews ALL

Hotel on itself was fine for the short time of stay there but there parking was 200 meters away from the hotel, this wasn't mentioned in the description nor the app of All Accor!

Dear Mark, Thank you for taking the time to share a review. We are glad to hear that overall you had a pleasant, short stay. However, we understand your concern regarding the distance of our parking facility. Our private secured parking is indeed located 200 meters away from the hotel, and we strive to provide clear information about its location on all our booking platforms. We apologize for any inconvenience this may have caused during your stay. Regarding your comment about the organization of our breakfast, we appreciate your feedback and will take it into consideration for future improvements. Our goal is to provide a pleasant dining experience for all our guests. We hope to have the opportunity to welcome you back in the future for an even better experience. Kind regards,

Average hotel

Customer review rating 3.0/5

B. T. Friends - Confirmed reviews ALL

Despite a convenient location, and a modern design, there is a serious lack of upkeep and staff professionalism. My second time here, same problems.

Dear T., Thank you for sharing feedback about your recent stay. We are glad you chose to stay with us again, it is always a pleasure to welcome a returning guest. However, we are sorry to hear of any issues you encountered with the room cards and the bathroom lock. We understand the inconvenience this may have caused and will address these concerns with our team to ensure improvements are made. As for our reception team, we are sorry to hear you felt we did not uphold the high level of service we are known for. We will pass your comments over to them for review to ensure we maintain the standard we strive for. Regarding the value for money and personalised attention to your membership, we are continuously working on enhancing our services and offerings to provide a better experience for our guests and we are sorry to hear we did not meet your expectations in this regard. We value your feedback and your loyalty and will take your remarks into consideration. Nonetheless, we are pleased to hear that you appreciated our décor and that our prime location was ideal for your stay. We hope that we can welcome you back in the future. Kindest regards,

excellent stay

Customer review rating 5.0/5

Katleen V. Friends - Confirmed reviews ALL

clean, quiet room with nice bathing products, breakfast was also very good

We’ll located

Customer review rating 4.5/5

Gavin R. Couples - Confirmed reviews ALL

Room was clean and room service efficient. Breakfasts reasonably good. Staff friendly.

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Other web-users rate our hotel

  • 743 reviews 8.7/10 Location
  • 1,277 reviews 7.3/10 Room
  • 845 reviews 8.3/10 Service
  • 23 reviews 7.1/10 WiFi
  • 715 reviews 8.5/10 Breakfast
  • 451 reviews 6.6/10 Cleanliness
  • 285 reviews 5/10 Amenities
  • 15 reviews 3.8/10 Wellness Area

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