Mercure Antwerp City Centre 4 stars

Customer review rating (ALL Rating) 4.2/5 1,069 reviews

Hotel extras

  • Central location in front of Stadspark (city park) and near the Central Station

  • Hotel restaurant offering local cuisine and all you can eat breakfast buffet

  • Comfortable and spacious rooms with park view and guest amenities from Nuxe

  • Conveniently close to Flanders Meeting & Convention Center Antwerp

  • Complimentary 24/7 fitness centre

ALLSAFE approved hotel

Hotel location

Mercure Antwerp City Centre

Quinten Matsijslei 25
2018 ANTWERPEN
Belgium

GPS:51.213259, 4.416751

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Lunet Antwerp

Lunet offers a modern and seasonal cuisine, full of Mediterranean and Asian accents, creative twists, discoveries, and surprises. We bring natures best and all the city vibes to your plate with love and passion. Food inspired by nature.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  1,069 reviews

TripAdvisor Rating  4.0/5  1,058 reviews

A good stay.

Customer review rating 4.0/5

Anonymous Friends - Confirmed reviews ALL

Stayed 4 nights. Good room,comfortable bed.

Dear Peter, Thank you for reviewing your recent stay. We are glad you had an enjoyable stay. We also understand how important an excellent night’s rest is for our guests and are pleased we were able to meet your expectations. However, we are sorry to hear that you were disturbed and wish you had let us know during your stay. This is not an issue we were aware of, but would have happily investigated it at the time for you. Nevertheless, we will notify our maintenance team and ask that they look into it. We hope to welcome you back for another visit. All the best, Martijn Koelman, General Manager

Well located and comfortable

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Well located and comfortable, uneventful stay. Staff is helpful. Air conditioning not great. After a shower, all windows in the room are full of condensation with water dripping everywhere on the window sill. Breakfast OK.

Dear Alain, Thank you for your review. We are glad to hear that you appreciated our central location and found our team helpful, this inspires us to continue upholding our high standards of service. We have noted your feedback regarding ventilation and air conditioning for consideration as we endeavour to ensure a perfect guest experience. It would be a pleasure to have you return on another occasion. All the best, Martijn Koelman, General Manager

Nice room, bit overpriced, doors banging all night.

Customer review rating 3.0/5

A G. Couples - Confirmed reviews ALL

The doors slam constantly, which is annoying, and the walls are thin. Otherwise a decent size, comfortable room near the station. Breakfast is great, very friendly staff.

Dear Jamsheed, Thank you for your review. We are glad that you found our location ideal for your needs and your room comfortable. However, we are sorry to hear that you were disturbed and regret that you did not let us know, our team are always on hand to find a convenient solution. Nevertheless, we have noted your comment and will address it with our team. We regret that you were not entirely satisfied with the value of our hotel. We do try to keep our rates competitive, however, they can fluctuate during busy periods. Additionally, as an environmentally friendly hotel, we save on energy and water usage by only washing towels when guests leave them lying on the floor. We hope to welcome you back in the future. Best wishes, Martijn Koelman, General Manager

Great hotel, lovely rooms and great, friendly staff

Customer review rating 5.0/5

John O. Friends - Confirmed reviews ALL

I was very pleased with the location of the hotel the rooms (the superking bed was amazing) and the very friendly and helpful staff. I was particularly impressed by Joy at Breakfast, Hassan & Sohail in the Bar & The Cleaning and reception staff.

Dear John, Thank you for letting us know that you enjoyed your stay. We're glad that you had a pleasant stay and that it lived up to your expectations. It's also great to know you appreciated our convenient location and we were able to help start your day off on the right foot with the wide selection of fresh and tasty options on our breakfast buffet. We truly appreciate your kind words towards our team. It encourages us to continue to maintain the high standards of service we set ourselves. We look forward to welcoming you back for another memorable experience. Best wishes, Martijn Koelman, General Manager

comfortable and convenient

Customer review rating 5.0/5

Dr. M. Couples - Confirmed reviews ALL

A ' no-hassel' experience. Nice breakfast, comfortable room and good location.

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Other web-users rate our hotel

  • 629 reviews 8.6/10 Location
  • 1,144 reviews 7.1/10 Room
  • 743 reviews 8/10 Service
  • 23 reviews 6.5/10 WiFi
  • 605 reviews 8.3/10 Breakfast
  • 563 reviews 5.8/10 Comfort
  • 387 reviews 6.5/10 Cleanliness
  • 245 reviews 4.6/10 Amenities

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