Mercure Galati Centrum 4 étoiles

Note Avis clients (Note ALL) 4.6/5 192 avis

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Mercure Galati Centrum - Image 1
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12 Domneasca Street, 12 Domneasca Street, 12 Domneasca Street, 800035 GALATI, Roumanie

Description

Les plus de l'hôtel

  • Downtown, close to Danube Promenade.

  • Park and Danube River view.

  • Winestone Bar& Restaurant

  • Next to the southern triple border, Romania, Ukraine and the Republic of Moldova.

  • Ideally positioned on Domnească Street, within walking distance to The Old Town and the Danube

Nos hébergements

Profitez de nos offres Vol + Hôtel

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Localisation de l'hôtel

Mercure Galati Centrum

12 Domneasca Street, 12 Domneasca Street, 12 Domneasca Street
800035 GALATI
Roumanie

GPS:45.433914, 28.055344

Téléphone

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Parking
  • Animaux acceptés
  • Navette
  • Restaurant
  • Accessible en fauteuil roulant
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

WINESTONE

Winestone associe une cuisine accessible et créative d'inspiration régionale à une sélection de vins roumains et internationaux triés sur le volet, dans un cadre dynamique et sophistiqué.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.6/5  192 avis

Note TripAdvisor  4.5/5  7 avis

Tres bon sejour

Note Avis clients 4.5/5

Mihaela En couple - Avis confirmés ALL

Tres bon sejour et tres bon service. Personnel tres serviable et attentionne. Je remercie Irusha et ses collegues de l’accueil et du petit dejeuner pour leur service et gentillesse.

Stimata doamna Mihaela, Multumim pentru aprecierea dvs. Suntem incantati ca v-a placut sejurul la noi si ca ati apreciat serviciile oferite de echipa noastra, in special de Irusha si colegii sai. Va asteptam cu drag sa reveniti! Cu respect, Echipa Mercure Galati Centrum

Good hotel amazing service

Note TripAdvisor 5.0/5

Jordy H Professionnel - Avis TripAdvisor

Amazing bar and restaurant staff Roshan and shan most friendly, outstanding service. The new asian menu is an recommendation the food from chef Sampath is delicious. Hotel rooms are good and cleaning services are good! Would definitely recommend a stay in this hotel

Great service and food!

Note TripAdvisor 5.0/5

Culture33707469868 Professionnel - Avis TripAdvisor

Been 2 weeks at Hotel Mercur in Galati. The hotel is really nice, excellent rooms and very nice staff. I want to give my special thanks to Roshan, Shan for their outstanding service. Also chef Sampath and Silva for their amazing food! I will definitely visit again when I get the chance!

Worst place to stay

Note TripAdvisor 1.0/5

claudiacW1381OI Avis TripAdvisor

I stayed for 5 nights at this hotel this year and 2 nights last year. Last year, I paid for a superior double room and received a nice and clean room with a spacious balcony. Because of that, I chose to stay at this hotel again this year and booked a similar superior double room. Unfortunately, I was deeply disappointed with the room I received this year. It had a strong sewage smell, a tiny balcony, and a dirty carpet. I spoke to the reception the next day and they gave us a much cheaper twin room with worn-out furniture and no minibar, but at least it didn't smell as bad as the other one. On the third day, they asked if we wanted to move to a room with a double bed and I was told that I could see the room beforehand. Guess what? When I went to see the room, it had an extremely strong sewage smell, so I refused it and explained the reason for my refusal. I checked in on Monday and was leaving on Saturday, but they kept trying to move me from one room to another, claiming that they needed the twin room. The next morning, I realized that the Dinamo team was staying for one night, and that's why they were trying to move me from the twin room to a room with a double bed and a sewage smell. The breakfast was cold every morning and had a very limited selection. Overall, I had a quite unpleasant experience and I will never return to this hotel. At check-out, the receptionist followed us to the parking lot and asked for our cnp claiming that it wasn't taken at check-in. I gave it to them.

Dear Claudia, First of all we want to thank you for choosing our services and we were honored to have you as our guests. I am sorry to hear that your stay wasn’t as you expected and I want to apologize for all the unpleasant situation that you mentioned above. I can assure you that we will consider your feedback regarding the room and cleanliness of it , breakfast quality in order to improve our services. Thank you for choosing to share your experience at our hotel and we hope you will visit us again in the future, to experience the changes made following the mentioned incidents. Best regards, Mercure Galati Centrum Team

Bien situé, personnel très aimable

Note Avis clients 3.0/5

E. En famille - Avis confirmés ALL

Globalement bien, mais je m'attendais à mieux. Tres bien situé, personnel très aimable, bon petit déjeuner. Par contre, plusieurs chambres - y compris la mienne parfois, sont victimes d'odeurs terribles - probablement liées à des problèmes de tuyauterie/canalisations. Chambre très mal insonorisée également.

Stimata Doamna E., Intai de toate va multumim ca ati ales sa fiti oaspete al hotelului nostru. Apreciem feedback-ul sincer si va promitem ca vom tine cont de toate cele mentionate de dumneavoastra pentru a imbunatati calitatea serviciilor oferite. Intreaga echipa va asteapta cu mare drag si data viitoare. Cu sinceritate, Front Office Manager

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 61 avis 7.5/10 Site
  • 71 avis 7.2/10 Chambre
  • 57 avis 9.4/10 Service
  • 49 avis 7.6/10 Petit déjeuner
  • 33 avis 6.2/10 Propreté
  • 19 avis 5.2/10 Repas

Dispensé par Trustyou

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