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Mercure Preston Samlesbury 4 stars

Customer review rating 4.0/5 151 reviews

Mercure Preston Samlesbury
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+ 16 Services
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Room 1

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Hotel extras

  • 80 en-suite bedrooms with rain fall showers, TV, tea and coffee making facilities and WiFi

  • Licensed for civil weddings

  • Meeting & event spaces offered with dedicated meeting planner, catering from 2 - 220 delegates

  • Complimentary parking available for all vehicle types

  • Helipad available - please enquiry the hotel for more details

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • Breakfast included in the pricePaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 7 meeting room(s)
  • Business centre
  • Copy/print service available
Information message

Hotel location

Mercure Preston Samlesbury

Preston New Road
Samlesbury
PR50UL
preston
united kingdom

Tel: +441772868000

Fax: (+44)1772/830528

Check-in from 14h00

Check out up to 12h00

  • LANDTATM :  ARRIVA Mercure Prteston hotel

  • PRE :  NATIONAL LINE PRESTON TRAIN STATION

  • By plane

    MANCHESTER AIRPORT At 80.47km / 50 miles

  • By helicopter

    PRESTON At 0.16km / 0.1 miles

  • By car

    M6 J31 At 1.61km / 1 miles

  • By train

    PRESTON At 8.05km / 5 miles

GPS :53.766797, -2.6032738

Our accommodation(s)

All bedroom refurbished Summer 2019 The hotel has 80 bedrooms, Double, Twin, superior and suits All bedrooms en-suite with walk in rainfall showers Free WI-FI, tea and coffee facilities, flat screen TV and wardrobes Superior rooms also offer mini fridge with bottled water, Illi coffee machines, dressing gown and slippers and superior toiletries

Classic Room - 1 double bed

  • Max. number of persons: 2
  • Area: From 24 m² / 258 sq ft
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Iron(...)

Classic Room - 2 single beds

  • Max. number of persons: 2
  • Area: From 24 m² / 258 sq ft
  • Satellite/cable colour TV
  • Direct dial telephone

Privilege Room with Double Bed

  • Max. number of persons: 2
  • Area: From 28 m² / 301 sq ft
  • Views: Garden View, Courtyard View *

* Subject to availability

  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

The Five Barred Gate Restaurant

Type of cuisine: Bistro

The brand new fully licensed restaurant serves classic locally sourced quality British cuisine cooked perfectly by our talented chefs and can boast an extensive range of wines, cocktails, beers and spirits to complement your meal

Lounge bar

Non contractual photo

Relax in the hotels fully licensed lounge bar refurbished throughout Summer 2019 Great selection of wines, beers and cocktails available

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 225 m²

  • Maximum capacity: 220 people

  • Maximum banquet capacity: 140 people

Find out more

Our guest reviews for
Mercure Preston Samlesbury

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

151 reviews

Good location

Customer review rating 4.0/5

Kevin H. Business - 18/10/2020 Confirmed reviews ALL

Good experience, good staff, food good and rooms clean

Dear Kevin H., We very much appreciate your comments regarding your stay at the Mercure Preston Samlesbury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicola

Well located

Customer review rating 4.0/5

Loraine R. Couples - 13/10/2020 Confirmed reviews ALL

Lovely hotel and staff, room was up graded, very clean, would highly recommend

Dear Lorraine R., We very much appreciate your comments regarding your stay at the Mercure Preston Samlesbury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicola

Good stay

Customer review rating 4.0/5

Wayne S. Business - 06/10/2020 Confirmed reviews ALL

Welcome staff

Dear Wayne, We very much appreciate your comments regarding your stay at the Mercure Preston Samlesbury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicola

Wedding stay

Customer review rating 4.0/5

Tom Couples - 05/10/2020 Confirmed reviews ALL

Booked for 2 nights around my wedding, suite was lovely, plenty of room for the bride to get ready in comfort, comfy beds, decent breakfast etc

Dear Tom, We very much appreciate your comments regarding your stay at the Mercure Preston Samlesbury and thank you for choosing us for such a special occasion. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicola

Very nice hotel

Customer review rating 4.0/5

Lewis M. Couples - 03/10/2020 Confirmed reviews ALL

Great hotel, and lovely 'privilege' room. Even during CV-19, staff were great!

Dear Lewis, We very much appreciate your comments regarding your stay at the Mercure Preston Samlesbury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicola

Good safe, stay easy access, good location

Customer review rating 4.0/5

Chris H. Business - 30/09/2020 Confirmed reviews ALL

Safety of guests a priority evident by the protocols in place. Good standard of food and excellent service from the staff.

Dear Chris H., We very much appreciate your comments regarding your stay at the Mercure Preston Samlesbury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicola

A good place for business and pleasure

Customer review rating 4.0/5

Bob C. Business - 25/09/2020 Confirmed reviews ALL

Have stayed here in the past and always found it to be relaxing and welcoming.

Dear Stephen P., We very much appreciate your comments regarding your stay at the Mercure Preston Samlesbury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicola

BEST HOTEL EVER

Customer review rating 4.0/5

Olivia Couples - 22/09/2020 Confirmed reviews ALL

Your service, kindness and honestly amazing commitment to doing an amazing job is second to none!

Dear Lewis D., We very much appreciate your comments regarding your stay at the Mercure Preston Samlesbury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicola

Conveniently located, comfortable room, ticked the box.

Customer review rating 4.0/5

Sian Families - 19/09/2020 Confirmed reviews ALL

Reception staff very friendly and welcoming. Nice room. Shower clearly prone to leaking.

Dear Sian R., We very much appreciate your comments regarding your stay at the Mercure Preston Samlesbury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicola

Great stay

Customer review rating 4.0/5

Alison Couples - 17/09/2020 Confirmed reviews ALL

Met by helpful and friendly staff, who went to extra effort to make our stay enjoyable when we told them it was our wedding anniversary. Little touches such as our dinner table set up with congratulation messages plus breakfast converted to room service.

Dear Alison J., We very much appreciate your comments regarding your stay at the Mercure Preston Samlesbury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicola

Good stay

Customer review rating 4.0/5

It W. F. Solo - 15/09/2020 Confirmed reviews ALL

Very comfortable The evening meal was disappointing, undercooked carrots and broccoli, Disappointing hot pot, very little meat Burnt sweet

Dear N R., We very much appreciate your comments regarding your stay at the Mercure Preston Samlesbury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicola

Excellent customer experience

Customer review rating 4.0/5

Bmct Friends - 14/09/2020 Confirmed reviews ALL

From start to finish the team members were helpful, professional and engaging

Dear Robert D., We very much appreciate your comments regarding your stay at the Mercure Preston Samlesbury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am pldeased to read that the team were quickly able to rectify the room issue, and of course apologise for any discomfort this may have caused. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicola

perfect for our overnight stay

Customer review rating 4.0/5

Janet A. D. Couples - 13/09/2020 Confirmed reviews ALL

My d. and I stayed in a twin room the night before her wedding at a nearby venue.. We were met by friendly, efficient staff. Our room was very clean and comfortable. There was hand sanitizer everywhere and signs for social distancing. We enjoyed a meal in the restaurant served by pleasant staff.

Dear Janet, We very much appreciate your comments regarding your stay at the Mercure Preston Samlesbury, and delighgted that you chose us for your special occasion. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicola

OK stay

Customer review rating 4.0/5

Anonymous Families - 12/09/2020 Confirmed reviews ALL

Upgraded to a privilege room due to Accor Platinum status. Sadly the kettle didn’t work, the shampoo and shower gel bottles were empty and they forgot to give me a drinks voucher. A bit disappointing. However the room was very clean and modern and it was fine for one night.

Dear Helen, Thank you for taking the time to tell us about your experience at the Mercure Preston Samlesbury. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicola

Ok

Customer review rating 4.0/5

Lynne Couples - 07/09/2020 Confirmed reviews ALL

I thought the room could have been cleaned better. Found paper on the floor and windowsill was dirty. The toilet did not flush very well

Dear Lynne, Thank you for taking the time to tell us about your experience at the Mercure Preston Samlesbury. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Any of the issues you have described could have been rectified at the time so please do not ever hesitate to see a member of the team during your stay. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicola

Why no refund due to virus cancellations?????

Customer review rating 4.0/5

Alan W. Couples - 21/03/2020 Confirmed reviews ALL

I DID NOT STAY WITH YOU, I CANCELLED THE BOOKING DUE TO VIRUS ISSUES. AND NO REFUND HAS BEEN OFFERED....... WHY NOT?

Dear alan W., Thank you for taking the time to tell us about your experience at the Mercure Preston Samlesbury. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. If you can please contact us direct at re… we can look into this further for you as we are currently closed and not on site. Sincerely, Nicola

Good Stay

Customer review rating 4.0/5

Graham Business - 20/03/2020 Confirmed reviews ALL

Friendly and helpful staff, standard hotel

Dear Graham S., We very much appreciate your comments regarding your stay at the Mercure Preston Samlesbury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel
Customer review rating 4.0/5

Anonymous Business - 16/03/2020 Confirmed reviews ALL

Quite clean and food good

Dear John M., We very much appreciate your comments regarding your stay at the Mercure Preston Samlesbury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel

Disappointing

Customer review rating 4.0/5

Paul Couples - 16/03/2020 Confirmed reviews ALL

I booked a suite online, it stated that it benefitted from upgraded toiletries, bathrobes & slippers, a coffee machine and a separate lounge with a sofa and space to eat. When I check in non of the above was in the suite and the lounge had 2 single beds in it. The operations manager was very accommodating in getting the toiletries and a coffee machine but non of the other issues could be addressed but he compensated me to the value of £30.00 off the room rate.

Dear Paul H., Thank you for taking the time to tell us about your experience at the Mercure Preston Samlesbury. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daniel

Excellent and welcoming customer service

Customer review rating 4.0/5

Anonymous Families - 15/03/2020 Confirmed reviews ALL

Overnight stay to catch-up with my eldest daughter as she her football team were staying in the hotel and i stayed over on my way from working i Yorkshire for the week before i headed home to Glasgow.

Dear Alexander M., We very much appreciate your comments regarding your stay at the Mercure Preston Samlesbury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel

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