Mercure Preston Samlesbury 4 stars

On arrival to room the telephone and the table light not working so contacted reception who promptly moved me to another room but in that room the same light on the desk not working. Maybe these things should be checked before arrivals.

Relaxing , Good food in the restaurant and very helpful staff

First time using the hotel. All staff were friendly and efficient. The hotel itself was very clean and tidy. Would use it again

Positive- Food very good though dinner a bit salty, staff very friendly. Greeted with a smile by all members of the team . Restaurant team particularly warm, they kept asking if everything was ok. Negative- We booked a double room but room allocated had two single beds. I moved the beds together but as I did this I found pretzels and crisps on the side of my bed. Looked further and found bedside table very dusty. Room was not warm enough even with radiator on. We found that between 9 and 12 on our 2nd day the radiator was completely off.

Big thanks! Firstly I got a free upgrade as I was staying for a week and they wanted me feel comfy. So I stayed one more week because I felt comfy indeed. Staff super polite and super helpful. Food selection great. I loved it. One thing I would change is a heavier weights at the gym.

Not bad... in some aspects the hotel is worn out and need refubishment (paint comes of, stains on carpert), in some aspects nicely refurbished (bath room). Breakfast without refill and limited variety.

Rooms are comfortable and the hotel has all the amenities you need for a short stay.

My experience of staying at mecure was good. Although I do think the room was small and compact and the floorboards when walking down the corridor was squeaky. The shower was amazing and the bed was very comfortable.

The hotel was clean and quiet with a nice atmosphere. I made use on the gym in the morning which had a lot of equipment compared to other hotel gyms that I have used. Breakfast was lovely, the only criticism I have is that there was very little fruit on offer. Some apples/bananas would have been great. I really enjoyed my stay and will be back soon.

Good room but no TV remote & wasn’t bought to room even after notifying reception. Food in restaurant is of a good quality but the service was inconsistent over 2 visits. Ordered 2 starters as main meal & still came out separately. Wrong drinks delivered to table which had to be changed.

Very late arrival after airport

Quiet,well-appointed room and bathroom and a very comfortable bed meant we had a very good experience. In addition, we were checked in by friendly and hospitable reception staff.

hotel looks much better, food and service improved

Staff are friendly and services are generally good all round.

Hello, This is really a nice comfortable hotel but some remarks: - nice ambiance - it has a fitness room while it is is not stated on your webpage. Which was a pity since I left my shorts at home as nothing was mentioned on your webpage - very comfortable rooms (the bed was just great) - but when it comes to dinner ... 1) first they look at us like, hmm no reservation let's se what we can do (PS: there was just one group of 10 people) 2) We ordered the shared plate with humus and things like that. After 10 min they came back stating it was not possible to make that starter today but they could provide us olives, bread and olive oil. The oil was just bad and had no taste and served with bread which is not made to be eaten with olive oil 3) As dessert I order waffles with hot chocolate saus. Was I surprised to receive a sugar waffle which comes out of vending machine (maybe from across the street from the fuel station). No seriously, this is not something you serve as dessert. I leave it up to my colleagues to provide their feedback on the dinner. My outcome is: very nice hotel and would for sure evaluate to go back when I am in the neighbourhood. As long as I know upfront that there is nice restaurant around where I can have dinner.