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Mercure Preston Samlesbury 4 stars

Customer review rating 4.0/5 110 reviews
Mercure Preston Samlesbury
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+ 16 Services
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Hotel extras

  • 80 en-suite bedrooms with rain fall showers, TV, tea and coffee making facilities and WiFi

  • Licensed for civil weddings

  • Meeting & event spaces offered with dedicated meeting planner, catering from 2 - 220 delegates

  • Complimentary parking available for all vehicle types

  • Helipad available - please enquiry the hotel for more details

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • Breakfast included in the price
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 7 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Mercure Preston Samlesbury

Preston New Road
Samlesbury
PR50UL
preston
united kingdom

Tel: +441772868000

Fax: (+44)1772/830528

Contact email

Check-in from 14h00

Check out up to 12h00

  • LANDTATM :   ARRIVA Mercure Prteston hotel

  • PRE :   NATIONAL LINE PRESTON TRAIN STATION

  • By plane

    MANCHESTER AIRPORT At 80.47km / 50 miles

  • By helicopter

    PRESTON At 0.16km / 0.1 miles

  • By car

    M6 J31 At 1.61km / 1 miles

  • By train

    PRESTON At 8.05km / 5 miles

GPS :53.766797, -2.6032738

Our accommodations

All bedroom refurbished Summer 2019 The hotel has 80 bedrooms, Double, Twin, superior and suits All bedrooms en-suite with walk in rainfall showers Free WI-FI, tea and coffee facilities, flat screen TV and wardrobes Superior rooms also offer mini fridge with bottled water, Illi coffee machines, dressing gown and slippers and superior toiletries

Classic Room - 1 double bed

  • Max. number of persons: 2
  • Area: From 24m²
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Iron(...)

Classic Room - 2 single beds

  • Max. number of persons: 2
  • Area: From 24m²
  • Satellite/cable colour TV
  • Direct dial telephone

Privilege Room with Double Bed

  • Max. number of persons: 2
  • Area: From 28m²
  • Views: Garden side, Courtyard side *

* Subject to availability

  • Satellite/cable colour TV
  • Direct dial telephone

Junior Suite with 1 double bed and sofa bed.

  • Max. number of persons: 4
  • Area: From 50m²
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

The Five Barred Gate Restaurant

Type of cuisine: Bistro

The brand new fully licensed restaurant serves classic locally sourced quality British cuisine cooked perfectly by our talented chefs and can boast an extensive range of wines, cocktails, beers and spirits to complement your meal

Lounge bar

Photo non contractuelle / Strictly non binding

Relax in the hotels fully licensed lounge bar refurbished throughout Summer 2019 Great selection of wines, beers and cocktails available

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 225 m²

  • Maximum capacity: 220 people

  • Maximum banquet capacity: 140 people

Find out more

Our guest reviews for
Mercure Preston Samlesbury

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

110 reviews

Very handy stopover near motorway when I am heading north or south!

Customer review rating 4.0/5

Anonymous Couples - 20/02/2020 Confirmed reviews ALL

Everything was good, and greatly improved over the last year since the big refurbishment. Normally when I’m passing going north or south enroute to France it’s exactly the right distance to stop after about 8 to 10 hours driving, and all I want is a good clean room with safe car parking.

Dear Angus S., We very much appreciate your comments regarding your stay at the Mercure Preston Samlesbury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard

Good location

Customer review rating 4.0/5

Anonymous Couples - 19/02/2020 Confirmed reviews ALL

Comfortable stay

Dear Siraz B., We very much appreciate your comments regarding your stay at the Mercure Preston Samlesbury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard

Cold showers

Customer review rating 4.0/5

Anonymous Business - 19/02/2020 Confirmed reviews ALL

All fine and comfortable apart from a cold shower in the morning

Dear Robert James William M., Thank you for taking the time to tell us about your experience at the Mercure Preston Samlesbury. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Richard

Nice hotel, good gym, good food - would have scored higher but hot water was luke warm

Customer review rating 4.0/5

Justin Business - 17/02/2020 Confirmed reviews ALL

Well decorated hotel, stylish and with good facilities, WiFi, Gym etc. The only issue was the hot water in the morning (it was fine in the evening) but not first thing.

Dear Justin E., We very much appreciate your comments regarding your stay at the Mercure Preston Samlesbury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard

Good Stay

Customer review rating 4.0/5

E.w. Business - 17/02/2020 Confirmed reviews ALL

Friendly and helpful staff. Room was clean and comfortable. Gym was well equipped.

Dear Eleanor W., We very much appreciate your comments regarding your stay at the Mercure Preston Samlesbury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard

Could be better.

Customer review rating 4.0/5

K F. Families - 12/02/2020 Confirmed reviews ALL

Firstly, the sign posting from car park to the hotel reception was not clear . We had parked around the back of the building where there was no indication as to how to enter. Secondly, within our room there was a strong smell of drainage issues. Thirdly, there was no meet and greet at breakfast. Could not regulate the temperature in the room.

Dear Kay F., Thank you for taking the time to tell us about your experience at the Mercure Preston Samlesbury. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Richard

Overall good

Customer review rating 4.0/5

Mrs M. Business - 10/02/2020 Confirmed reviews ALL

On arrival to room the telephone and the table light not working so contacted reception who promptly moved me to another room but in that room the same light on the desk not working. Maybe these things should be checked before arrivals.

Dear Michele M., We very much appreciate your comments regarding your stay at the Mercure Preston Samlesbury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard

Lovely

Customer review rating 4.0/5

Adele W. Business - 07/02/2020 Confirmed reviews ALL

Relaxing , Good food in the restaurant and very helpful staff

Dear Adele W., We very much appreciate your comments regarding your stay at the Mercure Preston Samlesbury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard

Very good

Customer review rating 4.0/5

Clive T. Business - 06/02/2020 Confirmed reviews ALL

First time using the hotel. All staff were friendly and efficient. The hotel itself was very clean and tidy. Would use it again

Dear Mr T., We very much appreciate your comments regarding your stay at the Mercure Preston Samlesbury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard

Friendly service

Customer review rating 4.0/5

S. Couples - 04/02/2020 Confirmed reviews ALL

Positive- Food very good though dinner a bit salty, staff very friendly. Greeted with a smile by all members of the team . Restaurant team particularly warm, they kept asking if everything was ok. Negative- We booked a double room but room allocated had two single beds. I moved the beds together but as I did this I found pretzels and crisps on the side of my bed. Looked further and found bedside table very dusty. Room was not warm enough even with radiator on. We found that between 9 and 12 on our 2nd day the radiator was completely off.

Dear Oluwatoyin S., We very much appreciate your comments regarding your stay at the Mercure Preston Samlesbury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard

Superb staff

Customer review rating 4.0/5

Jack Business - 04/02/2020 Confirmed reviews ALL

Big thanks! Firstly I got a free upgrade as I was staying for a week and they wanted me feel comfy. So I stayed one more week because I felt comfy indeed. Staff super polite and super helpful. Food selection great. I loved it. One thing I would change is a heavier weights at the gym.

Dear Jacek J., We very much appreciate your comments regarding your stay at the Mercure Preston Samlesbury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard

Okay!

Customer review rating 4.0/5

Jürgen Business - 03/02/2020 Confirmed reviews ALL

Not bad... in some aspects the hotel is worn out and need refubishment (paint comes of, stains on carpert), in some aspects nicely refurbished (bath room). Breakfast without refill and limited variety.

Dear Jurgen B., We very much appreciate your comments regarding your stay at the Mercure Preston Samlesbury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard

Convienient & Comfortable

Customer review rating 4.0/5

Gary Business - 03/02/2020 Confirmed reviews ALL

Rooms are comfortable and the hotel has all the amenities you need for a short stay.

Dear Gary B., We very much appreciate your comments regarding your stay at the Mercure Preston Samlesbury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard

Good stay

Customer review rating 4.0/5

S Couples - 02/02/2020 Confirmed reviews ALL

My experience of staying at mecure was good. Although I do think the room was small and compact and the floorboards when walking down the corridor was squeaky. The shower was amazing and the bed was very comfortable.

Dear Susheela R., We very much appreciate your comments regarding your stay at the Mercure Preston Samlesbury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard

Beautiful decor

Customer review rating 4.0/5

Rachel S. Business - 31/01/2020 Confirmed reviews ALL

The hotel was clean and quiet with a nice atmosphere. I made use on the gym in the morning which had a lot of equipment compared to other hotel gyms that I have used. Breakfast was lovely, the only criticism I have is that there was very little fruit on offer. Some apples/bananas would have been great. I really enjoyed my stay and will be back soon.

Dear Rachel S., We very much appreciate your comments regarding your stay at the Mercure Preston Samlesbury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard

Convenient location

Customer review rating 4.0/5

Anonymous Business - 30/01/2020 Confirmed reviews ALL

Good room but no TV remote & wasn’t bought to room even after notifying reception. Food in restaurant is of a good quality but the service was inconsistent over 2 visits. Ordered 2 starters as main meal & still came out separately. Wrong drinks delivered to table which had to be changed.

Dear Adeeb D., Thank you for taking the time to tell us about your experience at the Mercure Preston Samlesbury. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Richard

Great location

Customer review rating 4.0/5

Martin Couples - 21/01/2020 Confirmed reviews ALL

Very late arrival after airport

Dear Gilas N., We very much appreciate your comments regarding your stay at the Mercure Preston Samlesbury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard

We required our room for an overnight stay in order to attend a nearby function at Salmesbury Hall and it was ideally placed and fitted out for that purpose

Customer review rating 4.0/5

Jeffrey L. Couples - 18/01/2020 Confirmed reviews ALL

Quiet,well-appointed room and bathroom and a very comfortable bed meant we had a very good experience. In addition, we were checked in by friendly and hospitable reception staff.

Dear Jeffrey L., We very much appreciate your comments regarding your stay at the Mercure Preston Samlesbury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard

Hotel much better now it has changed hands and been invested in

Customer review rating 4.0/5

D Business - 17/01/2020 Confirmed reviews ALL

hotel looks much better, food and service improved

Dear David T., We very much appreciate your comments regarding your stay at the Mercure Preston Samlesbury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard

Mr

Customer review rating 4.0/5

Anonymous Business - 16/01/2020 Confirmed reviews ALL

Staff are friendly and services are generally good all round.

Dear Marshall S., We very much appreciate your comments regarding your stay at the Mercure Preston Samlesbury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard
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