Pullman Singapore Hill Street 5 stars

Customer review rating (ALL Rating) 4.5/5 2,762 reviews

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Pullman Singapore Hill Street - Image 1
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1 HILL STREET, 179949 SINGAPORE, Singapore

Description

Hotel extras

  • A design masterpiece by award winning DP Architects

  • Central location in the heart of the city, with easy access to the Central Business District

  • Innovative Food & Beverage concepts and offerings that #UpYourGame

  • Trendy rooftop bar overlooking the breathtaking Marina Bay

  • Smart designed rooms with enhanced room amenities

Our accommodation(s)

Hotel location

Pullman Singapore Hill Street

1 HILL STREET
179949 SINGAPORE
Singapore

GPS:1.29415, 103.85051

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,762 reviews

Customer review rating 4.5/5

Deepak R. Families - Confirmed reviews ALL

Me n my son had an amazing experience at the Pullman Hill Street hotel recently. From checking in (early check-in at request) to a seamless check-out, the whole stay of 5 days was great. The only downside is the choice of food becomes restricted if you are traveling with kids younger than 18 years as the 2 of three 3 onsite restaurants do not allow kids after 6pm. The staff are very helpful n the hospitality is great.

Dear Deepak R., Thank you for choosing Pullman Hill Street Singapore for your recent stay with your son. We're delighted to hear that you enjoyed a smooth check-in, a seamless check-out, and our team’s hospitality during your five-day visit. It's always a pleasure to make our guests feel at home. We appreciate your feedback regarding dining options for families with younger children. We understand how important it is to have flexibility, especially when traveling with little ones. We're actively reviewing our policies to better accommodate families during evening hours at our bars. As for breakfast, we truly value your comments. We're working on diversifying our breakfast offerings to be more inclusive of vegetarian options and a broader range of cuisines, ensuring everyone starts their day with a smile (and a full plate!). We hope to welcome you and your son back for another memorable stay—this time with even more options to enjoy! Kind regards, Farah Dinah Guest Experience & Quality Manager

Customer review rating 1.0/5

Yunseol K. Business - Confirmed reviews ALL

I do not recommend this hotel for guests staying multiple nights. Hair was not properly cleaned from the floor, and the used cups had visible water stains, showing they hadn’t been washed properly. Even worse, instead of putting them back on the shelf, housekeeping left them beside the Nespresso machine in a narrow gap. The cups weren’t even turned upside down, so dust easily got inside. In the bathroom, only one toilet paper roll was placed across two holders. Used towels left on the sofa were not removed, and hair near the shower drain was never cleaned throughout my entire stay. This experience was a stark contrast to my stay at Swissôtel Singapore.

Dear Yunseol K., Thank you for taking the time to share the details of your recent experience with us. I am truly sorry to hear about the multiple inconveniences you faced during your stay, particularly with the cleanliness of your room, the condition of the amenities, and the service at the front desk. This is certainly not the standard we strive to uphold, and I regret that we fell short of your expectations. I am especially concerned about the issues you mentioned with housekeeping—such as uncleaned hair, improperly washed cups, and towels left unattended—as well as the malfunctioning door lock that was not promptly addressed. Security and cleanliness are critical priorities for us, and I understand how unsettling it must have been to feel insecure and to not receive immediate support from our team. Rest assured, I have escalated your concerns to our Housekeeping and Front Office Managers for immediate action and retraining where necessary. Regarding the duplicate room charge, I apologize for the oversight and the inconvenience it caused. Financial accuracy is of utmost importance, and I am working closely with our accounting team to ensure proper checks are in place to prevent this from happening again. I appreciate you highlighting these matters as it allows us to learn and improve. If you are open to it, I would be grateful for the opportunity to personally assist you with any future reservations to ensure you have the experience you rightfully expect. Please feel free to reach out to me directly at fa… if you would like to discuss this further or if there is anything I can do to restore your confidence in us. Sincerely, Farah Dinah Guest Experience & Quality Manager

Customer review rating 5.0/5

Ade I. D. Couples - Confirmed reviews ALL

Lokasi strategis. Berada didekat beberapa mall. Dekat dengan halte bis. View dari kolam renang rooftop keren bangeetttt.

Dear Ade I. D., Thank you for your glowing feedback and for being a valued Gold Accor member! We're thrilled to hear that our strategic location, with its proximity to malls and bus stops, made your stay all the more convenient. And yes, that view from the rooftop pool? It's a showstopper, isn’t it? We're equally pleased to know that your welcome drink, amenity, and room upgrade exceeded your expectations. It’s our pleasure to ensure that you experience the very best of Pullman Hill Street Singapore. We can’t wait to welcome you back for more cool views and warm hospitality! Kind regards, Mazen Abilmona General Manager

Customer review rating 4.5/5

Neil C. Friends - Confirmed reviews ALL

Having been here before it was decided to use this facility again for our brief stay.

Dear Neil C., Welcome back, and thank you for choosing Pullman Hill Street Singapore once again for your stay! We're thrilled to know that our location and comfort made it an easy decision for your return visit. As a valued Gold member, your loyalty means the world to us, and we’re delighted that we could be part of another great experience for you. We look forward to welcoming you back—third time’s a charm? 😉 Cheers, Mazen Abilmona General Manager

Customer review rating 4.5/5

Mee K. P. Families - Confirmed reviews ALL

We had a wonderful staycation at Pullman Hill Street. Good recognition of Accor plus member and the lovely welcome amenities. Shout out to Sneeka and the lovely club lounge team for their wonderful services.

Dear Mee K. P., Thank you for choosing Pullman Hill Street Singapore for your special Mother’s Day staycation! We're delighted to hear that you enjoyed the warm recognition as an Accor Plus member and the thoughtful welcome amenities. A big shout-out to our superstars - Snekkaa and our amazing Club Lounge team for making your celebration even more memorable. They truly are the heart of our hospitality, and your kind words will surely make their day! We can’t wait to welcome you back for more celebrations (or just a cheeky getaway 😉). Cheers, Mazen Abilmona General Manager

Other web-users rate our hotel

  • 1,547 reviews 9.7/10 Location
  • 1,835 reviews 7.9/10 Room
  • 2,076 reviews 8.5/10 Service
  • 16 reviews 8.8/10 WiFi
  • 956 reviews 9.4/10 Vibe
  • 826 reviews 8.4/10 Amenities
  • 762 reviews 7.1/10 Breakfast
  • 606 reviews 8.4/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.