AKI Hong Kong - MGallery 5 stars

Customer review rating (ALL Rating) 4.5/5 2,018 reviews

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Description

Hotel extras

  • Japanese-style Tatami Room

  • Roof-top Whisky Bar with panoramic city view

  • 1-minute walk from the China Visa Application Service Center

  • 8-minute walk to Hong Kong Convention and Exhibition Centre (HKCEC)

  • 5-minute walk to Wan Chai MTR station

Our accommodation(s)

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Hotel location

AKI Hong Kong - MGallery

239 Jaffe Road
Wan Chai
Hong Kong SAR, China

GPS:22.279171, 114.176875

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  2,018 reviews

Great stay

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Clean, modern, good amenities, good staff, comfortable room.

A very pleasant surprise

Customer review rating 4.5/5

Adam Business - Confirmed reviews ALL

Room was designed well - lots of storage for such a compact space, fitness centre was very good, surprised how spacious it was. Restaurant downstairs was very pleasant I will happily stay again

Dear Adam, Thank you for taking the time to share your review. We are truly heartened to hear of your satisfaction with your stay at AKI Hong Kong - MGallery. We are delighted that you found the room design to your liking, with ample storage for a comfortable and uncluttered stay, as well as our well-equipped fitness centre. Knowing that our downstairs restaurant provided a pleasant dining experience adds to our joy. However, we take note of your thoughts regarding the omelette served at breakfast. We aim to delight all palates and regret that we missed the mark on this occasion. Nonetheless, it is wonderful that your overall impression has led to your willingness to return, and we are especially pleased that you plan to stay with us again. Our prime location in the heart of Wan Chai, walking distance to major attractions and public transportation, is something we hope added value to your visit. We hope we will have the opportunity to see you again in the future. Best regards, Ohad Tiktinsky, General Manager

Good Stay

Customer review rating 4.0/5

Jessie Business - Confirmed reviews ALL

Hotel was well designed and location very convenience to attend the conference in conventional center. Very clean and neat. The only things not very comfortable was the air conditioning fan was direct blow was too strong, even turn it into low level. The room has some smell when entering the room, suggest to put some scented stick in the room to make it nicer. Over all stay was good. The staff are friendly and nice.

Dear Jessie, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you found the cleanliness of our hotel to be up to the mark and that our staff's friendliness added to the quality of your experience. The meticulous design of AKI Hong Kong - MGallery is conceived to provide a serene and upscale atmosphere, and we are pleased that you appreciated this aspect of your stay. However, we note your concerns regarding the air conditioning and the initial scent in your room. We understand how important a comfortable room environment is for our guests and would like to extend our sincerest apologies for any discomfort experienced. We continually strive to improve our guest experience and will take your feedback into careful consideration. Moreover, we will look into the possibility of enhancing our rooms with a more welcoming fragrance upon arrival. Finally, we are glad that our hotel's strategic location contributed positively to your experience, allowing easy access to the Hong Kong Convention and Exhibition Centre. The bustling district of Wan Chai, where our hotel is situated, offers a rich array of attractions and conveniences that we hope complemented your stay. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Ohad Tiktinsky, General Manager

Beyond excellent stay

Customer review rating 5.0/5

Jeannel Couples - Confirmed reviews ALL

Such a great place to stay. Peaceful, comfortable, excellent service and hospitality from the staff. Greeted warmly by Filbert at concierge, he could probably tell we were stressed out by the humidity and travel, he was instantly welcoming and very hospitable, recommended a great place to eat that late at night. Would 1000% stay again.

Dear Jeanne, We would like to thank you for this review about your recent experience in our hotel. We are thrilled to hear that your stay at AKI Hong Kong - MGallery was beyond excellent. We are delighted that you found peace and comfort in our accommodations, and that the service provided by our team, especially the warm welcome from Filbert at concierge, made such a positive impression. It's wonderful to know that his hospitality and helpful recommendation for late-night dining contributed to the enjoyment of your stay. Furthermore, we are pleased that our commitment to sustainability resonated with you, as we endeavor to balance luxury with eco-conscious practices. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Ohad Tiktinsky, General Manager

Customer review rating 5.0/5

Hana Friends - Confirmed reviews ALL

Clean, good service, convenient! Especially staff named Chilly was so helpful and kind. Would stay there again.

Dear Hana, Thank you very much for your kind review. It brings us immense pleasure to hear that your stay with us was enjoyable. We are delighted that you found the cleanliness up to mark, our services efficient, and the hotel's location convenient for your needs. Our team, including Chilly, is thrilled to receive your kind words and acknowledgment of their dedication to guest satisfaction. Given our central location in the vibrant district of Wan Chai, we are glad you could take advantage of the proximity to major attractions and public transportation. It would be a pleasure to welcome you back. Best wishes, Ohad Tiktinsky, General Manager

Other web-users rate our hotel

  • 1,399 reviews 9.3/10 Location
  • 2,253 reviews 7.4/10 Room
  • 2,252 reviews 8.8/10 Service
  • 23 reviews 6.3/10 WiFi
  • 1,159 reviews 9.7/10 Vibe
  • 1,094 reviews 3.3/10 Comfort
  • 748 reviews 9/10 Cleanliness
  • 710 reviews 8.4/10 Amenities

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