Mama Shelter Lisbon 3 stars

Customer review rating (ALL Rating) 4.4/5 1,499 reviews

Best price
guarantee
Mama Shelter Lisbon - Image 1
Mama Shelter Lisbon - Image 2
Mama Shelter Lisbon - Image 3
Mama Shelter Lisbon - Image 4
Rua do Vale de Pereiro 19, RNET 10236, 1250-270 LISBOA, Portugal

Description

Hotel extras

  • Splendid ocean view

  • Lively restaurant and communal tables

  • Designer rooms

  • Welcoming penthouse

  • Wood-fired pizza oven

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Mama Shelter Lisbon

Rua do Vale de Pereiro 19, RNET 10236
1250-270 LISBOA
Portugal

GPS:38.72092, -9.15262

Telephone
+351 21 054 9899

Calls to a national
fixed network

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,499 reviews

Enjoyable stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

I really appreciate the thoughtfulness of your staff, providing a new room due to a noise complaint when all I asked for was a pair of ear plugs! Thank you again :)

Dear Peter S., We very much appreciate your comments regarding your stay at the Mama Shelter Lisbon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mama

Well located, bad food

Customer review rating 1.5/5

Chris S. Business - Confirmed reviews ALL

Breakfast was nice, but other food was bad

Dear Christiaan S., Thank you for taking the time to tell us about your experience at the Mama Shelter Lisbon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mama Shelter, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mama

Great stay

Customer review rating 5.0/5

Julian Friends - Confirmed reviews ALL

Such a lovely experience where the entire team was so happy, friendly, welcoming and cheerful. The best mama shelter I’ve been to !

Wow! Thank you for this amazing comment! Mama will share your feedback with the team who will most definitely be very pleased! Mama Loves You and can't wait to welcome you back very soon! <3

Good stay

Customer review rating 5.0/5

Diana Friends - Confirmed reviews ALL

Staff is courteous.

Wow! Thank you for this amazing comment! Mama will share your feedback with the team who will most definitely be very pleased! Mama Loves You and can't wait to welcome you back very soon! <3

Customer review rating 5.0/5

Sofia L. Business - Confirmed reviews ALL

Excellent food, drinks, rooftop. Professional and informal staff

Wow! Thank you for this amazing comment! Mama will share your feedback with the team who will most definitely be very pleased! Mama Loves You and can't wait to welcome you back very soon! <3

Other web-users rate our hotel

  • 567 reviews 9.1/10 Location
  • 1,021 reviews 6.7/10 Room
  • 1,373 reviews 8.6/10 Service
  • 6 reviews 10/10 WiFi
  • 824 reviews 8.2/10 Food
  • 751 reviews 9.5/10 Vibe
  • 538 reviews 5.7/10 Comfort
  • 436 reviews 9.2/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Lisboa
Internal rules of procedure
Portuguese book of claims

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.