Mama Shelter Paris La Défense

Mama Shelter Paris La Défense

Customer review rating (ALL Rating) 4.3/5 683 reviews

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Hotel extras

  • 211 rooms offering the comfort of home

  • 2 restaurants and 1 sports bar

  • 6 conference rooms available

  • Some rooms have views of the Eiffel Tower

  • Located in the heart of the business district

Hotel location

Mama Shelter Paris La Défense

10 Rue Jean Jaures

  • By plane

    CHARLES DE GAULLE At 32km / 19 miles - Shuttle paying

  • By plane

    PARIS ORLY At 26km / 16 miles - Shuttle paying

  • By train

    ESPL DE LA DEFENSE At 0km / 0 miles

  • By train

    GARE DE LYON At 11km / 6 miles

GPS:48.88574, 2.24952

Hotel services

Check-in from - Check out up to

In summary
On site
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  683 reviews

All very good thanks - will be back again soon.

Customer review rating 5.0/5

Martin B. Business - Confirmed reviews ALL

Love quirky hotel, food was excellent and the décor was exciting.

Well located

Customer review rating 5.0/5

Philip Families - Confirmed reviews ALL

Very friendly staff Beautiful view rooftop bar Well located

Good stay

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Everything was ok But one pair of jeans was missing from my room In the reception they said they will send me email regarding this problem No email received!

Customer review rating 4.5/5

Railene B. Friends - Confirmed reviews ALL

Had a lovely time - very comfortable room and good shower. All extremely clean and friendly, helpful staff. Penthouse restaurant is amazing. Would definitely recommend!

Not so nice staff but hotel is clean

Customer review rating 3.0/5

Hannah Families - Confirmed reviews ALL

Upon checkin, the staff who checked us in wasnt so nice. Most of the staff actually, was rude and sarcastic. Ismail was the only nice person in this hotel. Everyone, especially in front office, should be like Ismail. Ive used to work in a 5star chaib hotel who is known for its hospitality. I didnt say i am expecting a 5 star treatment and facilities, but at least people can be nice? In this world, we need kind people. As there were no kettle in the room, we asked every night for hot water to fill up our hot compress to ease my (senior citizen age) mother’ back pain. Ismail was no doubt have NO HESITATIONS WHATSOVER to help us get this for 3 nights we were in the hotel. He didnt fail to help out. On the 4th night, Ismail wasnt there and there were 3 of them in the reception and just told me its not something they do. I told them that Ismail did this and no problems. And they still say, go down to the restaurant. Yeah sure no problem going down to the restaurant but the lady in there sounded so rude and sarcastic that it made me feel like i asked a huge huge favour i got her inconvenienced. When we went to the restaurant in the ground floor, they didnt seem to be so happy helping us out. You can see it in their faces. And im not even a sensitive person but I felt it. I wanted to not say anything despite the bad check in service, because Ismail was nice, but the ladies and 1 guy that were there on July 3,2022 at around 7-8pm made the mama shelter experience, quite bad. Plus, they forgot to release the authorization. If i hadnt called, its still not released by now. Only giving it a 7 cause Ismail was nice

Other web-users rate our hotel

  • 153 reviews 8.7/10 Location
  • 408 reviews 7.7/10 Room
  • 509 reviews 8.5/10 Service
  • 6 reviews 0/10 WiFi
  • 239 reviews 9.7/10 Vibe
  • 239 reviews 7/10 Food
  • 133 reviews 7.7/10 Amenities
  • 128 reviews 9.1/10 Breakfast

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