Mercure Samarinda

Customer review rating (ALL Rating) 4.5/5 229 reviews

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Description

Hotel extras

  • The hotel has a strategic location at the centre of the city.

  • The hotel has the biggest ballroom in Samarinda with Videotron and modern AV equipment.

  • The hotel has 10 meeting rooms with modern Audio Visual facilities.

  • Have a dip in the rooftop swimming pool, which features panoramic views of Samarinda city.

  • The hotel offers direct access to City Centrum mall and the movie theatre.

Our accommodation(s)

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Hotel location

Mercure Samarinda

Jalan Mulawarman No 171, Pelabuhan, Kecamatan Samarinda Kota
75112 SAMARINDA
Indonesia

GPS:-0.503027, 117.151889

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  229 reviews

TripAdvisor Rating  5.0/5  1,524 reviews

Awesome!

TripAdvisor rating 5.0/5

Sherpa41328353204 TripAdvisor review

The services are pretty good, and the staffs are also kind and helpful. The room is very cozy and comfortable, and the view is also incredible! Especially the cityscape in the night. The details of each corner of the room are also wonderful, this should receive 4-5 stars minimum!

Dear Value Guest, Thank you for having chosen Mercure Hotel Samarinda as your preference to stay during your trip and sharing your great experience on TripAdvisor. It is a pleasure to learn that you have enjoyed the Hotel facilities and service delivered by our team. I will share your complimentary to entire team as they will find it cherished and inspiring. We look forward to welcoming you in the near future. Best regards, Seto Marsono General Manager

Good Hotel for alls activity

Customer review rating 3.0/5

Juan C. H. Families - Confirmed reviews ALL

Good Hotel in down town. Great food at restaurants. Nice view at room. For services néed more attention. From front office. Welcome drink. And coordination team work.

Dear Mr. Juan Christian h., Greetings from Mercure Samarinda, Thank you for your review regarding your recent stay at Mercure Samarinda. It so unfortunate to hear that your experience was less than satisfactory due to our services. We have taking this into our concern for an improvement. We do apologies that your stay was not met your expectation. It is our pleasure knowing that you have experienced our excellent services and facilities throughout the stay that was represent by Mr. Richardo & Mr. Aditya. While we do realize that we did not satisfy all of your needs this time around, we do hope that you will consider staying at our hotel again in the future with an enjoyable experience. Kind Regards, Seto Marsono General Manager

Dinner At ivory resto & swimming poll view

TripAdvisor rating 5.0/5

Connector66694073368 TripAdvisor review

I fall in love with mercure Samarinda city, room lobby interior, swimming pool awesome with view beautiful building two hotels mercure & ibis , best place best foods and best service, special thank to mr. Yudi staff ivory resto fully helpfull with best service humble person and the food especially for steak tenderloin its veryy recommended the menu, thank verry much for more experience in here hotels in the city 😘🫡

Dear Value Guest, Thank you for entrusting your special dinner to Mercure Samarinda. I am delighted to know that your visit with us up to your expectations. Your detailed comment are truly appreciated and we can learn your set up preference from it. Your remarked has been shared to the team and they are pleased to hear your positive comment. We thank you for sharing your comment with us and we definitely look forward to welcome you back sometimes soon. Warm regards, Seto Marsono General Manager

First Experience at Sky House Restaurant

TripAdvisor rating 5.0/5

chandra p TripAdvisor review

We’ve been in this hotel for several times. This time on business purpose. We love staying in this hotel even for short gateaway with the kids. This time we tried Sky House Restaurant on 16th floor. The waiter Dede greet us politely and he recommend us some menu. We tried salad on wheel, Miso Salmon Glazed, few sushies and drinks. Everyting are outstanding. We surely gonna back here again

Dear Value Guest, Thank you for chosen Mercure Samarinda as your preference stay during your trip in Samarinda City and sharing your great experience on TripAdvisor. It is a pleasure to learn that you have enjoyed the Hotel facilities and service delivered by our team. I will share your complimentary to entire team as they will find it cherished and inspiring. We look forward to welcoming you in the near future. Best regards, Seto Marsono General Manager

SkyHouse Restaurant

TripAdvisor rating 5.0/5

GrandTour42175379650 TripAdvisor review

The place’s really nice and comfy, what a great view from the high of skyhouse The food also really good and tasty, the meat and sushi is super delicious and the staff really give a good impression for us. Especially Kak Aurel and Yusi they super nice and also helpful and make us really happy to being here

Dear Value Guest, Good day from Mercure Hotel Samarinda, We thank you for the review you have shared with us online. I believed it will convince our potential customers to choose us for their upcoming visit in Samarinda. It trully delight me knowing that you were impressed by our SkyHouse restaurant team and could thoroughly enjoyed the facilities as well. I am sure that Ms. Aurel and Ms. Yusi will be as excited as I am hearing your feedback. At the same time, we are glad to hear you could enjoy the menu we served at SkyHouse restaurant. We all be glad to having you back again in the nearest future. Best regards, Seto Marsono General Manager

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Other web-users rate our hotel

  • 82 reviews 9.4/10 Location
  • 307 reviews 8.7/10 Room
  • 291 reviews 9/10 Service
  • 35 reviews 2.5/10 WiFi
  • 218 reviews 8.7/10 Food
  • 179 reviews 9.2/10 Cleanliness
  • 155 reviews 9.2/10 Amenities
  • 118 reviews 9.4/10 Breakfast

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Ibis Samarinda

Customer review rating (ALL Rating) 4.6/5 (189 reviews)

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