Description
Hotel extras
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The hotel has a strategic location at the centre of the city.
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The hotel has the biggest ballroom in Samarinda with Videotron and modern AV equipment.
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The hotel has 10 meeting rooms with modern Audio Visual facilities.
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Have a dip in the rooftop swimming pool, which features panoramic views of Samarinda city.
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The hotel offers direct access to City Centrum mall and the movie theatre.
Our accommodation(s)
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Room
Superior Room - 1 King Size Bed
- 4 persons
- 26 m² / 279 sq ft
- Bedding 1 x King size bed(s)
- Views: City View or Pool side or River side
- Most of the accommodation: Corner Room
Room
Superior Room - 2 Single Beds
- 4 persons
- 26 m² / 279 sq ft
- Bedding 2 x Single bed(s)
- Views: City View or Pool side or River side
Room
Deluxe Room - 1 King Size Bed
- 4 persons
- 32 m² / 344 sq ft
- Bedding 1 x King size bed(s)
- Views: City View or River side
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Suite
Deluxe Suite - 1 King Size Bed
- 4 persons
- 52 m² / 559 sq ft
- Bedding 1 x King size bed(s)
- Views: Pool side
Suite
Deluxe Suite, River View - 1 King Size Bed
- 4 persons
- 52 m² / 559 sq ft
- Bedding 1 x King size bed(s)
- Views: City View or River side
Suite
Executive Suite - 1 King Size Bed
- 4 persons
- 64 m² / 688 sq ft
- Bedding 1 x King size bed(s)
- Views: City View or Pool side
Hotel location
Mercure Samarinda
Jalan Mulawarman No 171, Pelabuhan, Kecamatan Samarinda Kota
75112 SAMARINDA
Indonesia
GPS:-0.503027, 117.151889
Access and transport
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Berryl Lobby Lounge
Bar
Ivory Restaurants
Restaurant and cafe district
Hotel services
Check-in from - Check out up to
- Swimming pool
- Car park
- Restaurant
- Wheelchair accessible
- Fitness center
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- Meeting rooms
- Room service
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Ivory Restaurant
The All Day Dining restaurant serves a breakfast buffet, with a la carte options for lunch and dinner. It overlooks the hotel pool and has airconditioned indoor and al fresco outdoor dining areas.
Skyhouse Restaurant & Bar
Non contractual photo
We serve everything in perfection; slow-smoked, sizzling our prime chop measured in seven-fingers high. Our signature recipe is glazed with a secret blend of seasonings, cured and grilled into finest meal you have ever tasted.
Beryl Lobby Lounge
The comfortable lobby lounge is perfect for meetings with colleagues or gatherings with friends and family.
Breakfast
Pool
Fitness center
Our fitness center studio located at 5th floor, get an exclusive exercise in our studio, facilitated with the best equipments.
Meetings & Events
- Number of Meeting Room
- 11
- Surface of the largest room
- 2350 m² / 25296 sq ft
- Maximum seats capacity
- 3250
- Maximum capacity for banquets
- 1500
Weddings
Non contractual photo
Our experienced wedding specialists are on hand to help you choose the most suitable wedding package to meet your needs and plan every detail of your special day. The spectacular ballroom at the hotel can host up to 1,500 guests in a banquet format.
Our guest reviews
ALL Rating
disappointed
Customer review rating 2.5/5
Sp Business - Confirmed reviews ALL
Dear Mr. P., Thank you for taking the time to tell us about your experience at the Mercure Samarinda. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Achmad Safrudin Executive Assistant Manager
Not reflecting the Mercure hotel standard as I was hoping for
TripAdvisor rating 3.0/5
Danny S TripAdvisor review
Dear Mr. Danny HS, Thank you for sharing your experience with us online. We truly appreciate it. It was saddened us to knowing that your experience was flustered by the checked - in journey that was not entirely up to your expectations. Please rest assured as I have shared your constructive feedback to our Front Office Manager and the Manager in - charge in the Lobby for further review in immediate actions. I hope you will give us another chance to serve you better in the future. Sincerely, Achmad Safrudin Executive Assistant Manager
Good services. Early check in.
Customer review rating 4.5/5
Supianto Business - Confirmed reviews ALL
Dear Mr. Supianto , Greetings from Mercure Samarinda, Thank you for sharing your valuable feedback at your recent stay with us. At Mercure Samarinda, it is always pleasured to receive positive feedback, our team committed to provide a superior service experience for every guests. We welcome guest feedback, and this helps us to continually strive for excellence. We really appreciate your willingness to re share your memorable stay at Mercure Samarinda by clicking the link below: http://bit.ly/surveymercure Whether work or leisure, we do look forward to welcoming you back to Mercure Samarinda in the near future. If we can be of any booking assistance, please do let us know. Kind regards, Achmad Safruddin EAM i/c General Manager
Good
Customer review rating 4.5/5
Anonymous Business - Confirmed reviews ALL
Dear Mr. Asraf B., Greetings from Mercure Samarinda, Thank you for sharing your valuable feedback at your recent stay with us. At Mercure Samarinda, it is always pleasured to receive positive feedback, our team committed to provide a superior service experience for every guests. We welcome guest feedback, and this helps us to continually strive for excellence. We really appreciate your willingness to re share your memorable stay at Mercure Samarinda by clicking the link below: http://bit.ly/surveymercure Whether work or leisure, we do look forward to welcoming you back to Mercure Samarinda in the near future. If we can be of any booking assistance, please do let us know. Kind regards, Achmad Safrudin Executive Assistant Manager
Value for money
TripAdvisor rating 5.0/5
Safari11669918916 TripAdvisor review
Dear Value Guest, Thank you for having chosen Mercure Samarinda as your preference stay during your visit in Samarinda city and sharing your great experience on TripAdvisor. It is a pleasure to learn that you have enjoyed the Hotel facilities and service delivered by our team. I will share your complimentary to entire team as they will find it cherished and inspiring. We look forward to welcoming you in the near future. Best regards, Achmad Safrudin Executive Assistant Manager
In partnership with TripAdvisor
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Customer review rating (ALL Rating)
4.6/5
(206 reviews)
At 0 m