Swissôtel Jakarta PIK Avenue

Swissôtel Jakarta PIK Avenue

Customer review rating (ALL Rating) 4.6/5 1,470 reviews

See on a map

Description

Hotel extras

  • Labelled ALLSAFE

  • Direct access to PIK Avenue shopping centre

  • Largest ballroom in northern Jakarta

  • 412 contemporary guest rooms and suites with views of Jakarta Bay

  • Authentic Chinese cuisine from resident master chef

ALLSAFE approved hotel

Hotel location

Swissôtel Jakarta PIK Avenue

Jalan Pantai Indah Kapuk, Kamal Muara Penjaringan, North Jakarta
14470 JAKARTA
Indonesia

  • By plane

    SOEKARNO HATTA At 10km / 6 miles

  • By train

    BOJONG INDAH At 7km / 4 miles

GPS:-6.108287, 106.740398

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

THE CHINESE NATIONAL

Helmed by a resident master chef, The Chinese National showcases exquisite yet hearty Chinese dining experience. A combination of four concepts, the venue is designed to create intimate atmosphere, ideal for gatherings, celebrations and entertainment.

Our accommodation(s)

With great views of Jakarta Bay, our inspired rooms and suites give you a fulfilling sense of place in Indonesia's busy capital. Relax in the refreshing comfort of one of these 412 sanctums with contemporary decor and a wide range of amenities.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,470 reviews

TripAdvisor Rating  5.0/5  1,553 reviews

Good design but quite filthy

Customer review rating 2.0/5

Meta Business - Confirmed reviews ALL

I like the design but the room was dirty. There was even a small roach around the bar area. This is a relatively new hotel too, what is it going to be like in a couple of years time?

Dear Cometa Z., Grüezi. My name is Sean Halpin, General Manager of Swissôtel Jakarta PIK Avenue. Thank you for taking the time to tell us about your experience about your recent stay with us. Allow me to express my sincere apology for not being able to deliver the service up to your expectations. At Swissôtel Jakarta PIK Avenue, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue

Excellent stay

Customer review rating 5.0/5

Donna Families - Confirmed reviews ALL

Nice big room and good view. Good breakfest.

Dear Donna S., My name is Sean Halpin, General Manager of Swissôtel Jakarta PIK Avenue. I appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that you enjoyed your visit. Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue

good location, good service, nice rooms

Customer review rating 4.0/5

Kamal B. Business - Confirmed reviews ALL

the hotel was well situated in relation to the airport. Rooms were well appointed, roomy and light. The access to the lounge was a plus.

Dear Kamal B., My name is Sean Halpin, General Manager of Swissôtel Jakarta PIK Avenue. I appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that you enjoyed your visit. Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue

Good service from Mr Tan, near airport, easy to look for food nearby

Customer review rating 4.5/5

Sefi L. Families - Confirmed reviews ALL

Good experience check in with Mr Tan. Warm welcome and superb service .

Dear Sefi l., My name is Sean Halpin, General Manager of Swissôtel Jakarta PIK Avenue. I appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that you enjoyed your visit. Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue

Good service, very good room, nice experience

Customer review rating 5.0/5

William C. Families - Confirmed reviews ALL

Everything is good. Thanks

Dear William C., My name is Sean Halpin, General Manager of Swissôtel Jakarta PIK Avenue. I appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that you enjoyed your visit. Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue

In partnership with TripAdvisor

Our other establishments nearby

All our hotels in JAKARTA