Mercure Katowice Centrum

Mercure Katowice Centrum 4 stars

Customer review rating (ALL Rating) 4.8/5 358 reviews

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Description

Hotel extras

  • A hotel that promotes an ecological lifestyle and sustainable hospitality

  • Location in the city center, next to the Railway Station

  • Close proximity to the International Congress Center

  • Modern 268 rooms in natural colors and materials

  • Winestone restaurant with local products

Hotel location

Mercure Katowice Centrum

Mlynska 6
40-098 KATOWICE
Poland

  • By plane

    KATOWICE AIRPORT At 30km / 18.64 miles

  • By helicopter

    MUCHOWIEC At 3.5km / 2.17 miles

  • By car

    MIKOLOWSKA At 2km / 1.24 miles

  • By train

    KATOWICE At 0.2km / 0.12 miles

GPS:50.2584887, 19.0191879

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

WINESTONE

Winestone is a culinary revelation that impresses with a rich selection of wines and the unusual taste of dishes served on les planches - stone boards. The menu consists of local products, and the selection of wines has been expanded to include Polish and

Our accommodation(s)

We have 268 rooms of various standards, designed so that each guest can relax among natural colors and feel peace and harmony.

Our guest reviews

Our guest reviews for
Mercure Katowice Centrum

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  358 reviews

The best Mercure I’ve ever stayed.

Customer review rating 5.0/5

M Couples - Confirmed reviews ALL

It’s amazing hotel with super friendly, kind and profesional staff. Love green, stylish interior decor and awesome location. Super nice and quiet rooms.

Dear Mr Marcin, It is with great pleasure that we’ve read your comments about our hotel, performing services and excellent location in the heart of Katowice. Thank you! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We all look forward to welcoming you back again, Respectfully, Klaudia Hirsch Guest Experience Specialist

KATOWICE perfect stay

Customer review rating 5.0/5

Marcou86 Business - Confirmed reviews ALL

Good experience . Upgrading without any customer request is the best Customer care attitude. Very good design of rooms and breakfast is perfect.

Dear Mr Marc, First of all, we would like to thank You for choosing again Accor hotel during Your trip. We very much appreciate your comments regarding your stay at the Mercure Katowice Centrum. I'm glad that you are satisfied with your stay and our service. It is as always a huge pleasure to receive such a positive feedback. Of course I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Klaudia Hirsch Guest Experience Specialist

Great hotel

Customer review rating 4.5/5

Anna Couples - Confirmed reviews ALL

It's a really nice hotel. Super clean, new and welcoming. The people working there are nice and friendly.

Dear Mrs Anna, It is with great pleasure that we’ve read your comments about our hotel, performing services and excellent cleanliness of the room. Thank you! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please do not hesitate to contact us for a future trip to our city or to recommend us to your friends and colleagues. Your comments are truly appreciated. We all look forward to welcoming you back again, Respectfully, Klaudia Hirsch Guest Experience Specialist

The best hotel I've ever stayed in

Customer review rating 5.0/5

Michal Business - Confirmed reviews ALL

I've been to many hotels, including multiple Mercure hotels in Europe. This one is definitely the best one. Everything, including room, staff, location, breakfast, cleanliness and many more was on the top quality. I would definitely recommend staying here to everybody.

Szanowny Panie Michale, Bardzo dziękujemy za znalezienie czasu i podzielenie się swoją opinią o naszym hotelu z innymi. Jest nam bardzo przyjemnie usłyszeć tak miłą opinię. Jesteśmy bardzo zadowoleni z każdego pozytywnego akcentu na nasz temat, szczególnie ważna jest dla nas pochwała dla personelu, która jeszcze bardziej motywuje nas do podnoszenia poziomu naszych usług. Serdecznie pozdrawiam i mam nadzieję do ponownego spotkania. Klaudia Hirsch Specjalista ds. relacji z gośćmi

Great location

Customer review rating 5.0/5

Maciej Families - Confirmed reviews ALL

Great personnel, good food, fast online check-in

Szanowny Panie Macieju, Jesteśmy bardzo wdzięczni za Pana wspaniałe komentarze dotyczące pobytu w Mercure Katowice Centrum. Otrzymanie od Pana pozytywnej opinii jest dla nas zawsze bardzo ważne. Cieszymy się, że personel stanął na wysokości zadania i że jest Pan w pełni zadowolona z obsługi oraz śniadań w naszym hotelu. Zapewniam Pana, że podzielę się otrzymanymi uwagami z całym zespołem. Jestem również przekonana, że Pana opinie będą stanowiły zachętę dla wszystkich członków naszego personelu do podejmowania dalszych wysiłków w celu nieustannego poprawiania jakości naszych usług. Jeszcze raz dziękujemy za podzielenie się z nami Pana opinią i mamy nadzieję, że kolejny pobyt w naszym hotelu będzie tylko lepszy od poprzedniego. Z poważaniem, Klaudia Hirsch Specjalista ds. relacji z gośćmi

New hotel and in the center of Katowice

Customer review rating 4.5/5

Sean G. Business - Confirmed reviews ALL

A new and modern hotel in the center of Katowice, staff really friendly and welcoming. The hotel and rooms of a high standard. Breakfast has an excellent selection.

Dear Mr Sean, It is with great pleasure that we’ve read your comments about our hotel, performing services and excellent location in the heart of Katowice. Thank you! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please do not hesitate to contact us for a future trip to our city or to recommend us to your friends and colleagues. Your comments are truly appreciated. We all look forward to welcoming you back again, Respectfully, Klaudia Hirsch Guest Experience Specialist

OK

Customer review rating 4.0/5

Anna Business - Confirmed reviews ALL

All good.

Szanowny Pani Anno, Jesteśmy bardzo wdzięczni za Pani wspaniałą ocenę pobytu w Mercure Katowice Centrum. Otrzymanie od Pani pozytywnej opinii jest dla nas zawsze bardzo ważne. Bardzo przepraszamy za problem z siecią wifi. Już zgłosiliśmy ten fakt do dostawcy internetu, więc wierzę, że podczas następnego wszystko będzie działało sprawnie. Zapewniam Panią, że podzielę się otrzymanymi uwagami z całym zespołem. Jeszcze raz dziękujemy za podzielenie się z nami Pani opinią i mamy nadzieję, że kolejny pobyt w naszym hotelu będzie tylko lepszy od poprzedniego. Z poważaniem, Klaudia Hirsch Specjalista ds. relacji z gośćmi

Well located city centre brand new property

Customer review rating 4.0/5

Rahul Business - Confirmed reviews ALL

Great clean hotel with spacious room

Super Lage! Super Personal!

Customer review rating 5.0/5

Ml Business - Confirmed reviews ALL

Top Hotel in Katowitz !

Szanowny Panie Michale, Jesteśmy bardzo wdzięczni za Pana wspaniałe komentarze dotyczące pobytu w Mercure Katowice Centrum. Otrzymanie od Pana pozytywnej opinii jest dla nas zawsze bardzo ważne. Cieszymy się, że jest Pan w pełni zadowolony ze swojego pobytu oraz, że jesteśmy dla Pana numerem 1 w Katowicach. Zapewniam Pana, że podzielę się otrzymanymi uwagami z całym zespołem. Jeszcze raz dziękujemy za podzielenie się z nami Pana opinią i mamy nadzieję, że kolejny pobyt w naszym hotelu będzie jeszcze lepszy od poprzedniego. Z poważaniem, Klaudia Hirsch Specjalista ds. relacji z gośćmi

very good location, comfortable rooms, very tasty brekfast

Customer review rating 4.0/5

Anna Business - Confirmed reviews ALL

as above

Szanowna Pani Anno, Jesteśmy bardzo wdzięczni za Pani wspaniałe komentarze dotyczące pobytu w Mercure Katowice Centrum. Otrzymanie od Pani pozytywnej opinii jest dla nas zawsze bardzo ważne. Cieszymy się, że obsługa restauracji stanęła na wysokości zadania, a śniadanie jak i standard pokoi spełniło Pani oczekiwania. Jeszcze raz dziękujemy za podzielenie się z nami Pani opinią i mamy nadzieję, że kolejny pobyt w naszym hotelu będzie tylko lepszy od poprzedniego. Z poważaniem, Klaudia Hirsch Specjalista ds. relacji z gośćmi

New and clean hotel next to the city center

Customer review rating 4.5/5

Murat Business - Confirmed reviews ALL

Easy and quick check-in new rooms and a rich breakfasts buffet. The hotel provides a garage to park the car safely and is in walking distance to the city centre with plenty of restaurants and bars.

Dear Mr Murat, Thank you very much for having taken the time to post your wonderful comments. It was indeed a pleasure to read that you were satisfied with your stay. I'm glad that you enjoyed our rooms, location and breakfast buffet. Your comments are truly appreciated and our team will be very happy to read it as well We all look forward to welcoming you back again. Sincerely, Klaudia Hirsch Guest Experience Specialist

Mediocre

Customer review rating 2.5/5

Gaston K. Solo - Confirmed reviews ALL

Expensive Hotel, almost 90 dollars per night, nice decent room, but no microwave, good movie channel in English, or free foodies for a hungry guy escaping the Ukrainian War.

Modern new hotel in great location

Customer review rating 4.5/5

Dont W. T. D. Couples - Confirmed reviews ALL

Everything was great with one comment: Signage to underground parking to be improved. There should be a clear sign that the deadend streed leads to the garage visibile from the nearest (confusing) crossing.

Perfect Location and excellent stay

Customer review rating 5.0/5

Olena Families - Confirmed reviews ALL

Accommodations were excellent, the staff is friendly and helpful, location is perfect. With love from Ukraine!

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