Mercure Katowice Centrum 4 stars

Customer review rating (ALL Rating) 4.8/5 1,384 reviews

Mercure Katowice Centrum - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • A hotel that promotes an ecological lifestyle and sustainable hospitality

  • Location in the city center, next to the Railway Station

  • Close proximity to the International Congress Center

  • Modern 268 rooms in natural colors and materials

  • Winestone restaurant with local products

Our accommodation(s)

Hotel location

Mercure Katowice Centrum

Mlynska 6
40-098 KATOWICE
Poland

GPS:50.2584887, 19.0191879

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WINESTONE

Winestone is a culinary revelation that impresses with a rich selection of wines and the unusual taste of dishes served on les planches - stone boards. The menu consists of local products, and the selection of wines has been expanded to include Polish and

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,384 reviews

TripAdvisor Rating  4.5/5  38 reviews

Best location in Katowice

Customer review rating 5.0/5

Golan H. Business - Confirmed reviews ALL

Perfect hotel and good service

Dear Mr. Golan h., We are very pleased to hear that you enjoyed your stay at the Mercure Katowice Centrum. We are proud of the clean and well-maintained hotel. Thank you for sharing your opinion with us. At Mercure Katowice Centrum, we do our best to ensure that every guest has a pleasant stay with us, and we appreciate your comments as they help us to further improve our services. Thank you again for your positive opinion of our hotel. We hope you decide to stay with us in the future. Best Regards, Konrad Kostoulagiannis Guest Experience Specialist.

Fantastic hotel

Customer review rating 4.5/5

Aggie Solo - Confirmed reviews ALL

Fantastic hotel, beautiful and staff is always so helpful and friendly. Amazing cocktails at the bar and great choice for breakfast. Clean, great location. I wish gym had a bit more exercising equipment, but overall absolutely fantastic stay and such a good value for money!

Dear Aggie, Thank you for sharing your impressions after your stay. I am glad that you consider your stay successful. We are also very proud that the breakfasts and cocktails you mentioned met all your expectations. What we are most pleased about, of course, is the staff's praise, for which I would like to thank you and assure you that we will pass it on to our staff. With best regards, Konrad Kostoulagiannis Guest Experience Specialist.

I think slippers should be in every room

Customer review rating 5.0/5

Kostiantyn Couples - Confirmed reviews ALL

I’m trying stay in Mercury Hotels every time as possible. Good hotels for this price.

Dear Mr. Kostiantyn, Thank you for sharing your feelings after staying at our hotel. I am glad that you consider your stay successful. Regarding your comment, slippers are standard equipment in rooms of a higher standard, while on request we are able to provide them to classic rooms. Thank you once again for leaving a review, I hope that returning to our hotel is only a matter of time With best regards, Konrad Kostoulagiannis Guest Relations Specialist.

Good location and comfortable environment

Customer review rating 4.5/5

Cc N. Couples - Confirmed reviews ALL

Location is great - able get access to restaurants and public transport although I drove there. Hotel is clean and neat. Room size and layout is very comfortable. TV channels catered for international travellers. Breakfast has varied choices which is great. Staff are friendly. Maybe you can consider lowering the cost of car park charges.

Dear CC N., Thank you for sharing your impressions after your stay at Mercure Katowice Centrum. I am pleased that you appreciated the location, cleanliness of the hotel, and the selection of channels on TV. We are proud of our staff, who impressed you with their professionalism and high-quality service. On behalf of our team, I would like to express my gratitude for your kind words of encouragement. I also invite you to the hotel again. Yours sincerely, Konrad Kostoulagiannis Guest Experience Specialist.

Rooms are ok, service non-existing.

TripAdvisor rating 1.0/5

JuriJ34 Business - TripAdvisor review

Stayed for 4 nights in Feb 2024. Rooms asre ok, clean. Breakfast good. But last night sat down for a glass of wine, and realized that there is really no service at the place. With 10 customers, Thu eve Feb 29th in 2024, the customers of the staff of more than qty of customers are totally ignored. Felt bad. For the attitude. No go for the next visit.

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Other web-users rate our hotel

  • 660 reviews 9.6/10 Location
  • 721 reviews 9.3/10 Room
  • 683 reviews 9.5/10 Service
  • 9 reviews 7.1/10 WiFi
  • 422 reviews 9.4/10 Breakfast
  • 352 reviews 9.1/10 Comfort
  • 349 reviews 9.1/10 Food
  • 294 reviews 9.8/10 Vibe

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