Mercure Bedford Centre Hotel 4 stars

Customer review rating (ALL Rating) 3.8/5 466 reviews

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Mercure Bedford Centre Hotel - Image 1
Mercure Bedford Centre Hotel - Image 2
Mercure Bedford Centre Hotel - Image 3
Mercure Bedford Centre Hotel - Image 4
2 St Marys Street, MK42 0AR BEDFORD, United Kingdom

Description

Hotel extras

  • Conference venue for up to 450 guests with private bar and 7 meeting rooms

  • Stunning views over the River Great Ouse from the restaurant, bedrooms and event space

  • Bar area with live sports channels available

  • On-site parking

  • City centre location with great transport links

Our accommodation(s)

Hotel location

Mercure Bedford Centre Hotel

2 St Marys Street
MK42 0AR BEDFORD
United Kingdom

GPS:52.133977, -0.465752

Telephone
Fax +44 1234 799902

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Riverside Restaurant

Head to our Riverside Restaurant to dine with scenic views overlooking the River Great Ouse. Choose from various British and International dishes, using the finest local and sustainably sourced ingredients where possible.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  466 reviews

TripAdvisor Rating  4.2/5  307 reviews

Certificate of excellence 2025

Excellent riverside stay!

TripAdvisor rating 5.0/5

Durbs Couples - TripAdvisor review

My husband and I had 2 great nights here at the Mercure Bedford! It’s a little gem of a hotel and we really enjoyed our stay. We were warmly greeted by Denisa at reception who was very welcoming as were the rest of the team during our stay! Our room had a lovely view across the river where we spent time people & swan watching across the embankment. The hotel is perfectly located to explore Bedford where we found some great little cafe’s, bakeries and independent shops. We also enjoyed exploring the beautiful countryside surrounding Bedford. Literally out the front door and you are able to take a wonderful walk all the way along the river, across the numerous islands and then back along the embankment - it was fabulous. Breakfast in the morning is on the first floor overlooking the river, and has plenty of choice, from continental to full English. Jay and the team were attentive and friendly both mornings! We had dinner on the 2nd night in Revel, which also overlooks the river, and really enjoyed it. It had been a beautifully sunny day and we caught the stunning sunset! The menu has lots of great options and the food was tasty, well cooked and fresh! Butter chicken curry delicious! The staff were great. A brilliant stay, great staff and hotel - we would definitely stay again, Thank you!

Dear Durbs, Thank you for taking the time to share your wonderful experience at the Mercure Bedford Centre Hotel. We are delighted to hear that you and your husband enjoyed your stay, particularly the lovely riverside views and the warm hospitality from our team. It is always encouraging to receive such positive feedback, especially about our breakfast options and the delightful dining experience at Revel. We are pleased that you found our location convenient for exploring the charming cafes, bakeries, and the beautiful countryside around Bedford. Your kind words will certainly be shared with our staff, as they strive to provide exceptional service to all our guests. We look forward to welcoming you back for another memorable stay in the future. Best, Denisa Lushi Front Office Manager

Customer review rating 3.5/5

Elizabeth W. Friends - Confirmed reviews ALL

my stay was pleasant I enjoyed but disappointed for not having disability access

Dear Elizabeth W., Thank you for your feedback. We are pleased to hear that you enjoyed your stay and found our location convenient. We sincerely apologise for the inconvenience regarding disability access and appreciate your understanding. Best regards, Denisa Lushi Front Office Manager

Customer review rating 3.5/5

Simon C. Business - Confirmed reviews ALL

Yes the stay was ok 👌

Dear Simon C., Thank you for your feedback. We appreciate your comments and are glad that your stay was satisfactory. Should you have any specific suggestions for improvement, we would love to hear them. Best regards, Denisa Lushi Front Office Manager

Customer review rating 2.0/5

Sean D. Solo - Confirmed reviews ALL

A couple of items that would benefit from management attention .1 : Room Temperature The temperature in the room was low and could not get the heating to my preferred level despite following the instructions. On arrival the heating system was blowing out cold air making the room cold. The thermostat control was indicating 19C. The desired room temperature (21C) was set and immediately afterwards I left the room. When I returned late in the night the room was still cold but there was no fan running. The room temperature was still showing 19C. Setting the temperature level up to 25C did not result in any change as the fan initially started to blow out cold air before shutting down, It appeared that the heating was switched off overnight as room was cold in morning and the temperature control still showing 19C (which was not correct). I travel extensively and this type of room temperature issue however seems to be a particularly British problem with the Mercure and ALL hotel group which I do not experience this elsewhere or with other non-group hotels.. This means that I prefer to stay at a different hotel group however on this occasion this was not possible. I have raised this with Mercure before but given my repeating experiences that was obviously a waste of time. 2 : Availability of Wall Sockets The increase in portable electronic equipment means that there is an increasing need for additional sockets. There were however only three available wall sockets, one at the desk, one by the bed and one by the door (presumably for the cleaner). There was a coffee machine on a floor unit which was plugged into a wall socket behind and to access it would have required the (heavy) unit to be moved and so not a feasible option - why should I have to do this anyway ???. The unit was also insufficiently large to enable the tea making tray to be placed on it with the coffee maker in position. This meant that the kettle had to be plugged into the floor socket if the desk socket was in use.

Dear Sean D., Thank you for taking the time to share your feedback regarding your recent stay with us. I sincerely apologise for the discomfort you experienced with the heating system in your room. We understand how essential a comfortable temperature is for our guests, and I regret that the system did not meet your expectations during your visit. Your comments regarding the wall socket availability have also been noted. We recognize the importance of having sufficient access for modern electronic devices and will take your feedback into consideration as we evaluate our facilities. We genuinely appreciate your loyalty to our brand and your candid observations. Your input is invaluable in helping us improve our services, and I assure you that your concerns will be shared with the appropriate team for further review. Thank you once again for your insights, and we hope to welcome you back in the future under more favorable circumstances. Best, Denisa Lushi Front Office Manager

Customer review rating 3.5/5

Katherine H. Families - Confirmed reviews ALL

A special weekend with family where we had met to stay together in the same hotel

Dear Katherine H., Thank you for sharing your experience. We regret that your stay with family did not meet your expectations. Your feedback is valuable to us as we continuously strive to improve our services. Kind regards, Denisa Lushi Front Office Manager

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Other web-users rate our hotel

  • 588 reviews 8.7/10 Location
  • 1,169 reviews 6.5/10 Room
  • 843 reviews 8.1/10 Service
  • 18 reviews 6.3/10 WiFi
  • 589 reviews 6.3/10 Comfort
  • 407 reviews 4.7/10 Cleanliness
  • 342 reviews 7.7/10 Breakfast
  • 245 reviews 3.3/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.