Customer review rating 4.1/5 177 reviews
ALLSAFE approved hotel
Welcome back to all our guests!
Full English Breakfast
24hr Food and Beverage inc Full Dinner Menu
Free onsite carpark
Check-in from 14h00
Check out up to 12h00
Standard room - 1 single bed
Classic room - 1 double bed
Classic room - 2 single beds
Accessible Classic room - 1 double bed
Privilege room - 1 king size bed
Suite - 1 kingsize bed
Number of meeting rooms: 1
Maximum capacity: 200 people
Maximum banquet capacity: 120 people
100% genuine reviews from our guestsFind out more
Could be improved
Lynsey Couples - 20/06/2021 Confirmed reviews ALL
Stayed for one night to visit family. The reception looked temporary and we weren’t even sure if we were waiting in the correct area - there was a staff member on the phone but he didn’t acknowledge that we were waiting. On the accomodation floors, the lift call buttons looked grubby. Worryingly, at the buffet breakfast the utensils were communal but nobody made sure guests had hand sanitised, no bottle of hand sanitizer nearby and guests had to cut a bread loaf rather than pre-sliced - this seems a little risky. No pastries for the duration of breakfast the exceedingly helpful waiter explained they were being cooked but they never appeared. With some simple adjustments, all these matters could be addressed.
Very close to my office
Magda Business - 19/06/2021 Confirmed reviews ALL
Extremely helpful staff, kind and dedicated
Anonymous Solo - 13/06/2021 Confirmed reviews ALL
Nice staff and in a great part of Nottingham with everything you could ever want locally. The one negative is the soundproofing on the rooms is rubbish and I was woken up early by a large group leaving.
Andrew W. Couples - 13/06/2021 Confirmed reviews ALL
This was not really the Accor standard we have come to know and enjoy. Whilst we appreciate the fact that there is currently a global pandemic services and attitudes were very disappointing. Several issues which should really never have arisen were unresolved and we felt that staff really did not care.
Good overnight stay.
Sue Couples - 12/06/2021 Confirmed reviews ALL
Well located, plenty of free parking.Very helpful staff. Well appointed comfortable room. Excellent bar and restaurant.
Our most recent 20 reviews
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