Mercure Telford Centre Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 413 reviews

Mercure Telford Centre Hotel - Image 1
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Description

Hotel extras

  • Town centre location with easy access to M54 motorway

  • Large and versatile meeting space for up to 400 people

  • Pet-friendly

  • Leisure facilities including swimming pool, jacuzzi and gym

  • Contemporary restaurant and bar showing live sports channels and an area with pool tables

Our accommodation(s)

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Room 1

Hotel location

Mercure Telford Centre Hotel

Forge Gate, Telford Centre
TF3 4NA TELFORD
United Kingdom

GPS:52.68128, -2.446585

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Iron Masters

Our onsite restaurant prides itself on its choice of quality dishes, many using the finest British ingredients. Tuck into regional favourites using produce from sustainable sources, or choose from various vegetarian, gluten-free and children's options.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  413 reviews

TripAdvisor Rating  4.2/5  488 reviews

Certificate of excellence 2025

Sweat gym smell

TripAdvisor rating 3.0/5

foxyloxey Business - TripAdvisor review

Dear foxyloxey, Thank you for taking the time to share your recent experience with us. We value all feedback as it helps us identify areas where we can improve our service. We’re pleased to hear that you found your room clean and appreciated the modern bathroom and shower facilities. However, we sincerely apologize for the inconvenience you experienced during check-in. Our Receptionist was on break at the time you had arrived but can see she quickly came out to you when you had came to the desk and with the door not closing properly, these are fire doors which we have checked this room and it doesnt appear to have any issues whilst closing?. We also regret to hear about your concerns regarding security and the overall environment. Please be assured that the safety and comfort of our guests is a top priority. Regarding your final observation, we host a diverse range of guests and are committed to offering respectful, inclusive hospitality to all. That said, we are always looking at ways to enhance the atmosphere and guest experience across the hotel. We truly appreciate your candid feedback and hope to have the opportunity to welcome you back in the future, with an improved and more seamless stay. Sincerely, Mercure Telford Centre Hotel

Customer review rating 4.5/5

Fiona M. Families - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Telford Centre Hotel

A break weekend.

TripAdvisor rating 5.0/5

Camper798608 TripAdvisor review

Dear Camper798608, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Telford Centre Hotel

Customer review rating 4.0/5

Elizabeth M. Families - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Telford Centre Hotel

Customer review rating 3.5/5

Julie M. Friends - Confirmed reviews ALL

Dear Julie M., Thank you for taking the time to tell us about your experience at the Mercure Telford Centre Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Telford Centre Hotel

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Other web-users rate our hotel

  • 594 reviews 8.9/10 Location
  • 1,221 reviews 6/10 Room
  • 1,366 reviews 8.8/10 Service
  • 15 reviews 6.3/10 WiFi
  • 585 reviews 5.1/10 Cleanliness
  • 441 reviews 7.4/10 Breakfast
  • 287 reviews 5.6/10 Value
  • 199 reviews 6.1/10 Wellness Area

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