Mercure Telford Centre Hotel 4 stars

Customer review rating (ALL Rating) 4.0/5 375 reviews

Mercure Telford Centre Hotel - Image 1
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Description

Hotel extras

  • Town centre location with easy access to M54 motorway

  • Large and versatile meeting space for up to 400 people

  • Pet-friendly

  • Leisure facilities including swimming pool, jacuzzi and gym

  • Contemporary restaurant and bar showing live sports channels and an area with pool tables

Our accommodation(s)

Hotel location

Mercure Telford Centre Hotel

Forge Gate, Telford Centre
TF3 4NA TELFORD
United Kingdom

GPS:52.68128, -2.446585

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Iron Masters

Our onsite restaurant prides itself on its choice of quality dishes, many using the finest British ingredients. Tuck into regional favourites using produce from sustainable sources, or choose from various vegetarian, gluten-free and children's options.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  375 reviews

TripAdvisor Rating  4.2/5  473 reviews

Certificate of excellence 2025

Customer review rating 2.0/5

Russell W. Couples - Confirmed reviews ALL

We didn't sleep well as the inner doors in the corridor banged everytime someone walked through.

Dear Russell W., Thank you for taking the time to tell us about your experience at the Mercure Telford Centre Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We will inform the maintenance team regarding the corridor doors. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Hotel

Customer review rating 4.5/5

Heather F. Couples - Confirmed reviews ALL

Air conditioner could work a little better, but overall stay was great.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Telford Centre Hotel

Customer review rating 4.0/5

Karen M. Friends - Confirmed reviews ALL

I met an old friend halfway for a weekend of sightseeing. The hotel was well located for Attingham Park and Iron Bridge. It was an easy walk to local restaurants and bars but sadly they’re all chains. I paid for early arrival so I could get some work done before my friend arrived. Unfortunately had to go back to the front desk twice because my key wouldn’t work and a third time because there were workmen who were about to fix the bathroom in the room provided. But when I finally got in it was all well presented and clean. We had a twin room, beds were comfortable. Sheets and duvet perfect. I do think the room needs a small fridge with some cold water. It would be a nice basic touch. Otherwise fine. Breakfast needed more fresh fruit and veg options. Coffee is the bar was excellent

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mercure Telford Centre Hotel

Customer review rating 5.0/5

Adele F. Couples - Confirmed reviews ALL

Had a lovely stay. Room was clean and comfortable. Atmosphere friendly and a sense of calm even thought it was bust.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Telford Centre Hotel

Alex is amazing

TripAdvisor rating 5.0/5

TylerWilkinson Solo travel - TripAdvisor review

Alex behind the bar was absolutely fantastic bubbly and happy, quick service and great with everyone! Gave a great recommendation for the beer, mahou top notch beer. This review has to be a minimum of 200 charters so I’m just sat here writing words

We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle Griffiths General Manager

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Other web-users rate our hotel

  • 611 reviews 9.1/10 Location
  • 1,249 reviews 6/10 Room
  • 1,306 reviews 8.8/10 Service
  • 21 reviews 7.2/10 WiFi
  • 582 reviews 5/10 Cleanliness
  • 530 reviews 6/10 Comfort
  • 453 reviews 7.6/10 Breakfast
  • 274 reviews 5.2/10 Value

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