21c Museum Hotel Kansas City

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21c Museum Hotel Kansas City

Customer review rating (ALL Rating) 4.5/5 587 reviews

ALLSAFE approved hotel

21c Museum Hotel Kansas City
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Hotel extras

  • History Reimagined at 21c Kansas City

  • Contemporary art is the core of 21c.

  • 21c Kansas City is a AAA 4 Diamond property

  • Walking distance from Sprint Center, Kauffman Center, and KC Convention Center.

  • Contemporary art provides the backdrop for events in all of our 6,500 square feet of space.

Our accommodation(s)

Room includes sofa seating and table which can double as a dining area or a workstation, and original artwork by Laura Lee Brown. Bathroom includes glass enclosed shower and original sink from the historic Savoy Hotel. 21c amenities - 43 inch HDTV, Malin+Goetz bath amenities, free Wi-Fi, and Nespresso coffee machine.

Hotel location

21c Museum Hotel Kansas City

219 W 9Th St
64105 Kansas City
United States

Fax: +58 164434201

  • By plane

    KC INTERNATIONAL At 29km / 18 miles

  • By train

    UNION STATION KC At 2km / 1 miles

GPS:39.103401, -94.586533

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

The Savoy at 21c

Executive chef Brandon Brumback's menu is an intentional throwback to mid-century modern, American classic cuisine - a contemporary nod to this beloved restaurant's storied past

Our guest reviews for
21c Museum Hotel Kansas City

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  587 reviews

TripAdvisor Rating  4.5/5  263 reviews

Certificate of excellence 2022

Interesting hotel

Customer review rating 4.0/5

Jessica Couples - Confirmed reviews ALL

Friendly staff right when you walk in. Interesting art gallery at the hotel. Did make a minor request that wasn’t fulfilled but overall great experience.

Great stay!

Customer review rating 5.0/5

Erica W. Business - Confirmed reviews ALL

I had a great stay at 21c Museum Hotel in Kansas City. I didn’t know anything about this hotel before my stay, and I was very curious to find out what a “museum hotel” would be. I walked over from the convention center, and saw the plaque on the corner of the building describing the origins of the Savoy building where the hotel is housed. The staff was friendly and the room was clean. I had time after dinner to meander around the museum exhibits, which was definitely a treat after a long day at the convention.

Unique experiemce

Customer review rating 5.0/5

Cheryl J. K. Families - Confirmed reviews ALL

I love this boutique hotel and art gallery. Such a unique concept. The hotel is well located and staff are friendly and professional. Great vibe!

Well located

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Enjoyed the art and the walk to get good food

Staff is Super Friendly and Helpful

Customer review rating 3.5/5

Susan J. Friends - Confirmed reviews ALL

I would rate our stay as a 10 except for the fact that I initially booked through "Reservation Desk" advertised on your website. That booking and cancellation were an absolute nightmare and without American Express's assistance the issue would have been unresolved and fair or not, would have colored my willingness to further stay at any 21C Hotel. "Reservation Desk" currently has over 400 complaints with the Better Business Bureau and I cannot fathom why you would contract with them and subject potential customers to this entity. That said, Alexa at 21C Museum Hotel Kansas City was very helpful in rebooking us. All of your staff from the front desk to the restaurant to housekeeping were extremely helpful, attentive and very friendly. The hotel was spacious and clean and in a good location. I'd recommend it to friends with the caveat NOT to book with "Reservation Desk"!!!!

Good stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Cute hotel, unique atmosphere, very clean, no complaints

Customer review rating 5.0/5

Nancy Families - Confirmed reviews ALL

Vanessa and the entire staff took excellent care of all our 67 rooms of wedding guests! We had a blast-rooms we’re awesome!

Really Enjoyed Myselfq

Customer review rating 5.0/5

Tripper Business - Confirmed reviews ALL

Traveling on business. Staff cordial and welcoming. Room well appointed. Good food and cocktails.

Room Block Perfection

Customer review rating 5.0/5

Emily Couples - Confirmed reviews ALL

We used 21c for our wedding. Easy to work with, perfect spot for in and out of town guests to stay, extremely accommodating. Would definitely recommend!

Okay experience

Customer review rating 3.0/5

Ann Couples - Confirmed reviews ALL

Upon arrival the door says rated one of the best 15 hotels in the country, so you are expecting something great. Got to the room and I would describe it as barren, nothing special or wow about it. The inch of dust on the light fixture was a turn off. It then makes you take a closer look at the cleanliness. The carpet looked like it hadn't bene vacuumed. The baseboard needs dusting and the edging of the room needs vacuuming.

You get more than just a hotel

Customer review rating 5.0/5

Mindy Families - Confirmed reviews ALL

I wanted to celebrate my daughter and daughter in law's birthdays and give them an experience they have never had before. We absolutely loved the overall environment of the hotel.

Nice hotel, poor service

Customer review rating 1.5/5

Anonymous Friends - Confirmed reviews ALL

The card reader on my door died. I understand this happens, but I was told it would be 20 minutes and it was over an hour until I was able to get back into my room with no other accomdations offered. I just had to sit in the lobby and wait with none of my belongings. My room was refunded but I think it is a very big safety hazard there is no other way to get into a room other than a card reader. There should be keyholes or some other back up. If this was an emergency situation it would have ended badly as it was all reliant on an "engineer" to show up and change the batteries.

Easy parking

Customer review rating 3.5/5

Susan B. Couples - Confirmed reviews ALL

Staff is welcoming. TV was unplugged so check that if not working. Low water pressure in shower. Nice hotel but too many great options in downtown KC at this price point.

Great location, great room!

Customer review rating 4.5/5

John Families - Confirmed reviews ALL

We always love staying at 21C when they're available in the city we are traveling to. The rooms are always good sized and the service is top-notch.

Great Hotel

Customer review rating 4.5/5

Pursegal Couples - Confirmed reviews ALL

Front desk staff was very friendly and rooms were nice. The art exhibits were wonderful and a real treat for art lovers. The restaurant was amazing - food and service both outstanding. Parking was a little sketchy. The lot we were directed to could use some upkeep - a nice secured parking garage would be a great addition.

Not as advertised

Customer review rating 2.0/5

Matt Solo - Confirmed reviews ALL

Parking was horrible. When I called the front desk to figure out where they were located, and where I could park (I'm not from a big city and I don't know anything about parking) the gal at the desk pretty well mocked me. So that pissed me off. Then there's no way of knowing which building it is because theres a little 1 foot wide sign by the door. And if you don't know what you're looking for, you'll drive right past it. Then the building is "green", which is ridiculous. I turned my room thermostat down to 68 when I got there. Next morning, it was actually hotter in my room than when I got there. So needless to say, I couldn't sleep worth a dang.

Unique stay!

Customer review rating 5.0/5

John Couples - Confirmed reviews ALL

The 21c Museum hotel is a place that not only provides a practical service but elevates that service to a true “experience”. From the art located throughout the hotel, to the unique bar/restaurant and the fantastic staff, the 21c encourages the guest to enjoy creativity.

Okay stay

Customer review rating 1.5/5

Anonymous Families - Confirmed reviews ALL

The room wasn’t bad overall but the bathroom did have hairs stuck all over the wall which was really gross. We had gotten in late and were leaving early next morning so just decided to ignore rather than having them change room so late.

Loved my stay!

Customer review rating 5.0/5

Linda K. F. Families - Confirmed reviews ALL

The aesthetics of the hotel was even better than I expected. Loved the art exhibit that was just installed. Enjoyed my corner room so very much. I took photos and sent them to my family and they said the room and the view of downtown KC looked like Europe. I used to live in KC, and never ever considered how great the downtown area was. The Savoy does not have the same menu or owners, but it was the same historic decor. So many memories there. The cocktails this time were above average. The staff was charming and capable.

Family time

TripAdvisor rating 5.0/5

rhodablair2911 TripAdvisor review

My son came to town on break from his military duties. He likes new experiences so he picked 21c museum hotel for our stay over before returning home. We had a great time. We enjoyed the hotel and he and I had a wonderful time sitting in the bar visiting and enjoying the history and ambiance. My elderly parents were with us and their room had an issue with the heating. The staff IMMEDIATELY came to see about them and when the heat in their room had not improved, they moved them AND made sure the heat in the next room was indeed working. I was SO thankful for their care of my parents.

Thank you for your review and for choosing to stay with us. We are so happy you were able to spend time with your son during his break. We look forward to having you all with us again.

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