21c Museum Hotel Durham

Customer review rating (ALL Rating) 3.7/5 1,674 reviews

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ALLSAFE approved hotel

Hotel extras

  • AAA Four Diamond hotel that combines contemporary art with luxurious, southern hospitality.

  • 10,500 square feet of exhibition and event space

  • Located in the heart of downtown Durham/City Center close to Duke, DPAC and restaurants.

Our accommodation(s)

Hotel location

21c Museum Hotel Durham

111 North Corcoran Street
27701 DURHAM
United States

GPS:35.9960597, -78.9017867

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park


The culinary team at Counting House celebrates North Carolina's rich heritage of fresh seafood using local, high-quality ingredients.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  1,674 reviews

TripAdvisor Rating  4.0/5  930 reviews

5 Star treatment in a unique setting

TripAdvisor rating 5.0/5

Scott A TripAdvisor review

A great old bank building transformed into a great hotel, The staff was friendly and helpful in a place that was otherwise too”hip” for us. We felt very welcomed. The bar was fabulous and the bartenders made it feel like your neighborhood pub.

Dear yourWVlawyer, Thank you ever so much for the fabulous review! We are delighted to hear of your positive experience & hope to see you again in the not too distant future. Warm Regards, Team 21c Durham.

Well located but poor experience

Customer review rating 1.5/5

Yasmin M. Couples - Confirmed reviews ALL

The location of the hotel along with the exhibit was terrific. I can't say the same for the comfort during our stay. The cleaning crew was consistently late every day -- during the time we we were getting ready for dinner so we could not have our room cleaned during the entire stay. This was very disappointing. Also, our room was next to the elevator and there was a terrible noise every few hours - -this happened throughout the evening and it was impossible to get a good night's sleep. The front desk team was cordial but not super friendly -- and I would make a note of that as an area for optimization as well.


Customer review rating 0.5/5

A. Couples - Confirmed reviews ALL

This was a bad experience. No valets were ever on duty and my husband is disabled so created a rough experience for us parking on the street. No good light in the room. Couldn't cool the room down at all - very hot. Front desk staff very unfriendly. Was grungy, not good artwork. Had to leave after 1 night.

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

We would have liked access to water and ice! The bathtub was very slippery and the floors were sticky. The service people were friendly.

Excellent Service

Customer review rating 5.0/5

William Couples - Confirmed reviews ALL

We loved every minute, thank you for making my wife Mary Rachel Feel so special on her birthday

Dear William B., We truly appreciate you taking the time out of your day to share comments regarding your recent stay at the 21c Durham. It is always a pleasure to receive positive feedback. I will absolutely share your comments with our team. I know this feedback will truly serve as encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one with 21c. Best Regards, Nick Laurenti Director of Operations

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Other web-users rate our hotel

  • 426 reviews 9.1/10 Location
  • 969 reviews 5.1/10 Room
  • 767 reviews 6.7/10 Service
  • 6 reviews 4.1/10 WiFi
  • 374 reviews 4.1/10 Comfort
  • 361 reviews 3.2/10 Amenities
  • 346 reviews 2.9/10 Cleanliness
  • 124 reviews 3.6/10 Value

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