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21c Museum Hotel Nashville - MGallery 4.5 stars

Customer review rating 4.4/5 128 reviews

ALLSAFE approved hotel

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21c Museum Hotel Nashville - MGallery
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+ 22 Services

Hotel extras

  • Experience the art of today at one of the largest multi-venue contemporary art museums.

  • Feeling stressed? Let The Spa at 21c Nashville knead your troubles away.

  • Be treated to heartfelt hospitality in the heart of downtown Nashville.

Services in the hotel and nearby

Check-in from 16h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Valet parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
  • Room for hearing impaired guests
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-beingPaying
Business services
  • 6 Meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

21c Museum Hotel Nashville - MGallery

221 2nd Avenue North
37201 nashville
united states

Tel: +16156106400

Fax: (+1)6156106401

Check-in from 16h00

Check out up to 11h00

  • By plane

    NASHVILLE AIRPORT At 13km / 8 miles

  • By plane

    NASHVILLE AIRPORT At 13km / 8 miles

GPS :36.1652518, -86.7778088

Our accommodation(s)

The 124 guest rooms and suites at 21c Nashville serve as a sanctuary from the art and activity that fills the galleries and vibrant spaces in and surrounding the property. Designed by Deborah Berke Partners, the guest rooms have wood floors and high ceilings, contemporary furnishings, large windows, and luxurious floor-to-ceiling drapery.

DELUXE KING

  • Max. number of persons: 3
  • Area: From 24 / 258 sq ft
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

DELUXE DOUBLE QUEEN

  • Max. number of persons: 4
  • Area: From 41 / 441 sq ft
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

LUXURY KING

  • Max. number of persons: 3
  • Area: From 30 / 323 sq ft
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

LUXURY DOUBLE QUEEN

  • Max. number of persons: 4
  • Area: From 37 / 398 sq ft
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

TERRACE KING

  • Max. number of persons: 3
  • Area: From 30 / 323 sq ft
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

YOUNG JAKE - ARTIST SUITE

  • Max. number of persons: 3
  • Area: From 39 / 420 sq ft
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

OUROBOROS MOSQUITO - ARTIST SUITE

  • Max. number of persons: 3
  • Area: From 68 / 732 sq ft
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

TERRACE SUITE

  • Max. number of persons: 3
  • Area: From 58 / 624 sq ft
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

21C SUITE

  • Max. number of persons: 4
  • Area: From 94 / 1012 sq ft
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar
Rooms

Our restaurants and bars

GRAY AND DUDLEY

Type of cuisine: Regional

Celebrating Southern sensibilities, the menu at Gray & Dudley is a reflection of executive chef Rob Newton's Arkansas roots, informed by his travels abroad and influenced by the diverse immigrant communities across the region.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GRAY AND DUDLEY BAR

Non contractual photo

Gray & Dudley Bar offers carefully selected spirits, original seasonal signature cocktails, and an award winning wine list.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 1,903

  • Maximum capacity: 140 people

  • Maximum banquet capacity: 140 people

Find out more

Our guest reviews for
21c Museum Hotel Nashville - MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

128 reviews

tripadvisor

TripAdvisor Rating 4.5/5

313 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Unbelievable customer service!

Customer review rating 5.0/5

Ty C. Friends - 10/05/2021 Confirmed reviews ALL

This is the 2nd time we stayed at 21 Nash. Of course Greg steals the show and makes you feel welcomed the minute you walk in the front door. The entire experience was again wonderful. Location is perfect! Also, the staff is amazing and very helpful. I want to share with you a personal experience. We unfortunately left something behind in the hotel room safe. It was not until the night we returned home that we realized what had happened. We honestly felt that it was gone forever and it would never be returned. Thank goodness the staff is amazing, helpful and with no doubt honest!!! The item was found and returned!!! We are so happy with our stay at 21 Century and highly recommend this establishment!!

Dear Ty, Thank you for the compliment to Greg, he is certainly a gem to our team. As well, we appreciate all the glowing remarks for 21c Nashville. Also, making sure your personal items were returned in a quick manner. with hospitality, Juan- G.M
Customer review rating 4.0/5

Anonymous Couples - 06/05/2021 Confirmed reviews ALL

Overall good. Art collection is interesting. Location is good. Staff were brusque and not especially helpful. Not having an in-hotel dining option--especially for breakfast--was a real downer.

Dear Will, Thank you for the review and we appreciate your business at 21c Nashville. We appreciate the comments for our art exhibit. Although, our apologies from us with not showcasing our style and southern hospitality appeal. We will be sure to mention this to our teams. kind regards, Juan- G.M

Great Location and Cool Vibe

Customer review rating 5.0/5

Matt Couples - 06/05/2021 Confirmed reviews ALL

The hotel is in a great spot, just a few blocks from Broadway, and the art gallery is an interesting inclusion I haven’t seen before. The room was beautiful and modern. Food in the restaurant was very good. Absolutely would stay again.

Dear Matt, Thank you so much for the thorough review on your recent stay at 21c Nashville. We sincerely appreciate the business. Also, the compliments to our stylish vibe, location to all things downtown Nashville and especially eating at Gray & Dudley. regards,, Juan- G.M

Clean hotel, mismanaged restaurant

Customer review rating 3.0/5

Deaan L. Families - 05/05/2021 Confirmed reviews ALL

The hotel was very clean. The art work was nice but based on the hotel's description we expected more art. As for the restaurant, im not sure if they are mismanaged or under staffed but not one night were we able to eat at the restaurant because we didn't make reservations. We could have had room service but that would take an hour and a half. We were just very disappointed in that aspect of the stay. Based on this we would not stay again.

Dear Deanna, Thank you for visiting 21c Nashville. We really appreciate the business. As well, the compliments to our cleanliness. We do appreciate the feedback, our artwork reflects our twenty-first century style with a modern approach. As for your dining experience, we sincerely apologize. Yes, with covid precautions and seating restrictions we must monitor closely to stay within compliance of the city of Nashville regulations. Also, as our industry recovers, we are experiencing short-staff scenario and managing the best possible path with hospitality. We do hope you visit Nashville and give us another opportunity. Sincerely, Juan- G.M

Location is everything

Customer review rating 5.0/5

Lisa C. Friends - 04/05/2021 Confirmed reviews ALL

My girlfriends and I had a wonderful visit with 21c Nashville. We could walk pretty much everywhere we wanted to go. We felt totally comfortable at this site as everything was clean and sanitized and COVID was very much thought out in detail in all the services we used. All the measures they had in place really made us feel safe even though the pandemic is still real.

Dear Lisa, Thank you for the business and sharing your experience. Yes, location, location, location for 21c Nashville. Just park your car or rideshare from the airport. We are a prime spot to walk all of downtown Nashville. As well, we appreciate the kindness on your service comments as we attempt to provide the safest environment for everyone's safety and health. with hospitality, Juan-G.M

Great location

Customer review rating 3.5/5

Suzie Friends - 04/05/2021 Confirmed reviews ALL

The room and staff at the hotel were great. Not having any access to food in the hotel or room service was a little disappointing as it was my 40th and I wanted to stay in bed and relax. But otherwise it was a great staycation. (The restaurant wasn't open on a Monday or Tuesday when I was there)

Dear Suzanne, Thank you for the business and the compliments on the visit to 21c Nashville. We are glad you celebrated your birthday in Music city and stayed at our lovely hotel. We do apologize for the limited mid-week service. We sincerely hope you come back later in the year to stay with us. We plan to have introduce new and exciting services at the pandemic subsides for all of us. kind regards, Juan- G.M

Ok

Customer review rating 4.0/5

Wayne F. Families - 03/05/2021 Confirmed reviews ALL

Stayed 4 nights. Greg, bellhop guy was charming, funny. Bar personnel wonderful. Nice modern room. Very quiet. Dark dimly lit halls. Expensive parking @ 40./night. Very limited room service unless requested and nothing done if it wasn't requested...like empty trash, remove soiled linens. Restaurant not open til 0930 am.

Dear Pamela & Wayne, We really appreciate the business at 21c Nashville; and your detailed travel experience. We do apologize for the limited options as we still keep a mindful precaution to the terrible pandemic. Our resources our kept limited to assist with exposure prevention. Although, we are always a verbal in-person, call, email or text request away to assist with any services. Thank you for the compliments to our team member Greg. He is certainly a gem for our team! We do hope you visit Music City in the future and gives us the opportunity to accommodate your stay. Sincerely, Juan- G.M

Kind and gracious staff. Beautiful rooms.

Customer review rating 5.0/5

Anonymous Friends - 03/05/2021 Confirmed reviews ALL

One night stay. Bellmen were kind and friendly. Anything asked for was greeted as an opportunity to serve.

Dear Denise, Thank you for the compliments to our team members. We appreciate the business very much at 21c Nashville. Please be sure to visit us on your next travels for a longer stay to explore Music City. kind regards, Juan- G.M

Comfy bed

Customer review rating 3.5/5

Anonymous Solo - 28/04/2021 Confirmed reviews ALL

Overall I had a great stay and enjoyed the comfy bed and hotel location central to Nashville sites. Also, I thought the restaurant was great! Some some hiccups included a toilet that was perhaps coming apart from the floor of the bathroom and making noise, a shower that was hard to heat up without getting wet - weird design, very poor TV choices with no option for Netflex, Hulu etc or even pay per view. Extra towels were just thrown into the room on the floor.

Dear Tade, We very much appreciate your comments regarding your travel experience with us at 21c Nashville. Thank you for the compliments on our beds, location and enjoying dining at Gray & Dudley restaurant. Although, our sincere apologies for the service experience related to delivery of towels and other items. I will review with our teams. Sincerely, Juan- G.M

Well located. Near the tourist points of interest....definitely great for walking and exploring downtown.

Customer review rating 4.0/5

Jim S. Families - 27/04/2021 Confirmed reviews ALL

Pleasant staff and nicely appointed room.

Dear Jim, We appreciate the business and your choice to stay with us at 21c Nashville. Thank you for sharing your travel experience. As well, we appreciate the walkability of our location to all things in downtown Nashville. Sincerely, Juan- G.M
Customer review rating 3.5/5

Anonymous Families - 22/04/2021 Confirmed reviews ALL

No cleaning service during our stay.

Dear Maria, We appreciate the review and sharing your experience. Thank you for the business and opportunity at 21c Nashville. We do apologize for the service experience. With our current pandemic still in progress, several of our services are upon request only. We mention this on several occasions with print, verbal and electronic options. with hospitality, Juan- G.M

Nice staff

Customer review rating 5.0/5

Katherine Families - 21/04/2021 Confirmed reviews ALL

I loved all the work and ability to walk around and see it all I really enjoyed our stay here would recommend 10 out of 10 in the other ladies behind the front desk to the man cleaning in the hallways extremely kind and lovely

Dear Katherine, Thank you so much for the warm review and business opportunity. We really appreciate it at 21c Nashville. Please plan to visit us again, especially this fall as we will feature new art exhibits for our wonderful museum. Sincerely, Juan- G.M

Great location walking distance from great restaurants and the Nashville music scene.

Customer review rating 5.0/5

Lee A. Couples - 19/04/2021 Confirmed reviews ALL

While most hotels depend on lamps to light the rooms, leaving them very dim 21c rooms are well lit with a fun, contemporary ceiling lamp. The vibe is definitely modern from the lobby, gallery, rooms and elevators. The 2 videos in the elevator show a photo on one screen and a kaleidoscope video of the same picture on the other. Makes it worth the wait till it arrives on your floor. The bar and restaurant were not open when we visited which was Sunday but the bar on the lobby floor had comfortable seating and was very inviting. We enjoyed the coffee maker which used the small coffee cups and was very good. The bathroom was large and well lit with 2 sinks and large shower. The 21c, Nashville staff from the Valet to check-in were very friendly and knowledge about the city and restaurants nearby which put us right in the middle of the downtown music scene. My husband and I grew up in Nashville and come in (from Murfreesboro) once a month to enjoy all the things Nashville has to offer. We were so happy to stay in 21c, something we have wanted to do since it opened.

Dear Lee A., Thank you for the stay-cation to downtown Nashville. We really appreciate it, especially as being a local near the city. I will be sure to share your travel experience comments with our teams. Sincerely, Juan- G.M

Great location! Amazing staff!

Customer review rating 5.0/5

Michele Friends - 19/04/2021 Confirmed reviews ALL

Rooms are very well appointed and clean. Pleasant staff is always on hand to help with anything you need.

Dear Michele, Thank you for the business and compliments for your recent stay and 21c Nashville. We really appreciate it very much. As well the compliments to our team service and assisting with all your requests. with hospitality, Juan- G.M

Not very good

Customer review rating 2.5/5

Anonymous Families - 18/04/2021 Confirmed reviews ALL

No restaurant No maid service No sanitary wipes Front desk girls were helpful and did the best they could Bellmen were good

Dear Gerald, Thank you for the business and opportunity. We really appreciate it the travel opinion. We apologize for not being your liking in style and service. We do provide multiple sanitary station in our lobby, gym and complimentary wipes in the guest units and additional upon request. We wish you all the best in your travels for 2021. with hospitality, Juan- G.M

Unique environment, very clean, well located

Customer review rating 4.5/5

Tom F. Couples - 15/04/2021 Confirmed reviews ALL

We stayed for my girlfriend's 21st birthday. I was pleased with the hotel because it was a great stay and was very close to downtown. I appreciated the modern decor and unique designs of the room. It was also very clean and comfortable.

Dear Tom, Happy 21st to your girlfriend, we are glad you enjoyed downtown Nashville. Thank you for the travel review experience and rating. with hospitality, Juan- G.M

Excellent service and recommendations

TripAdvisor rating 5.0/5

davidc0nn0r Couples - 14/10/2019 TripAdvisor review

I recently stayed at your property and was very impressed by the quality of food in your restaurant. The service level however in the restaurant was truly outstanding. Erin and David gave us a wealth of information to enjoy our visit. We would never had been able to visit so many fantastic areas without their generous advice.

David Thank you!!! I really appreciate that you chose to stay with us at 21c Nashville and dine in our restaurant Gray & Dudley. I will definitely pass on your feedback regarding the food to our Chef Rob Newton and his team. They do an amazing job----as an aside keep your eye our for Chef Newton's new cook book that was just released entitled "Seeking the South". And YES! Erin and David are rockstars!!!! I will give them a big shout out!! Please come back and visit us again soon!! Regards, Phil Forte General Manager

Our most recent 20 reviews

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