21c Museum Hotel Chicago

Customer review rating (ALL Rating) 4.1/5 3,433 reviews

Hotel extras

  • Sleep at a contemporary art museum.

  • Located in the heart of Chicago just steps from the famed Magnificent Mile.

  • Unforgetable venues. Unforgetable events.

  • Relax with Art! The Spa at 21c is the perfect place and offers a range of treatments.

ALLSAFE approved hotel

Our accommodation(s)

The 297 guest rooms and suites at 21c serve as a sanctuary from the art and activity that fills the galleries and vibrant spaces in and surrounding the property. Designed by Deborah Berke Partners, the rooms have high ceilings, contemporary furnishings, and large windows. The comfortable beds and thoughtful touches, such as plush robes and Malin + Goetz bath amenities, will leave you feeling restored.

Hotel location

21c Museum Hotel Chicago

55 East Ontario Street
60611 CHICAGO
United States

GPS:41.89316, -87.63001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Meeting rooms

Lure Fishbar

Lure Fishbar is a seafood restaurant offering not only the freshest fish selections from around the world but also a complete raw bar with rotating oyster selection, and a world class sushi program.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  3,433 reviews

TripAdvisor Rating  4.0/5  199 reviews

Great location

TripAdvisor rating 5.0/5

Seraph1na Friends getaway - TripAdvisor review

Used Hotwire to book so didn’t know initially where I would be staying except River North. Was pleasantly surprised when I got the booking. Staff were friendly on arrival, location was great for all the things we had planned, short walking distance to the bars and restaurants. The bar in the hotel is fabulous and stocks Leatherbe gin which is definitely worth a try. Rooms were comfortable and quiet. Only downside is the bedside clocks were reading the wrong time. Good news about the clock is it wirelessly charges which is great as the outlets are in the opposite side of the room. All things considered would recommend staying here and would book again.

Great Experience

TripAdvisor rating 5.0/5

Russell M TripAdvisor review

Nice boutique hotel. The art was a nice touch. We also enjoyed the restaurant (The Lure Fishbar) for dinner. I got a chance to try Branzino for the first time and it was REALLY good. Special shout out to my man Jose holding down the valet parking bellhop duties. He was super personable and helpful. Give that man a raise. Great stay at 21C!

It was an honor hosting you at 21c Museum Hotel Chicago. We aim to deliver an exceptional experience, so we're thrilled you loved our delicious restaurant, beautiful artwork, and Jose's flawless service! Our team is looking forward to welcoming you back.

Espresso in every room!

Customer review rating 4.5/5

Rev Business - Confirmed reviews ALL

The lobby is literally a museum. There's a great bar in the lobby. There's an espresso maker in every room. The prices are affordable and the staff is really nice. Plus, centrally located. What else could you possibly need?

Great Room, Super Clean, Fantastic Location, Great Staff

Customer review rating 4.5/5

Alison M. Business - Confirmed reviews ALL

Was in town for business, loved Lure Fish Bar on in the lobby, super elegant but casual enough for drinks or snacks. The staff at the hotel were so nice and helpful, really professional. The room was enormous (suite), clean, and nice. Incredibly central location for our purposes. Would stay again.

Dear Ali M., We very much appreciate your comments regarding your stay at the 21c Museum Hotel Chicago. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

fantastic stay, clean and comfortable rooms

Customer review rating 4.5/5

Ryan Business - Confirmed reviews ALL

Had a great experience at 21c. My second stay here, usually come for the NRA show every year. Loved the reusable water bottles, as an accor member got an upgraded room, which made the experience that much better. Service was great, bed was comfortable and really enjoyed the atmosphere at the hotel. Will be back again next year!

Dear Ryan L., We very much appreciate your comments regarding your stay at the 21c Museum Hotel Chicago. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 1,558 reviews 9.3/10 Location
  • 2,292 reviews 7.3/10 Room
  • 1,866 reviews 6.6/10 Service
  • 31 reviews 4.3/10 WiFi
  • 854 reviews 7.3/10 Cleanliness
  • 700 reviews 4.9/10 Amenities
  • 156 reviews 5.2/10 Breakfast
  • 12 reviews 9.2/10 Sustainability

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