Novotel Miami Brickell 4 stars

Customer review rating (ALL Rating) 4.3/5 2,730 reviews

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Description

Hotel extras

  • Pet friendly hotel in Miami! Accepts dogs and cats up to 15 kg

  • Enjoy one of the best hotel pools in Miami, on the hotel's rooftop

  • Hotel in Miami near Cruise Port: 15 minutes away

  • Family hotel in Miami: accommodation for up to 4 people

  • 5,000 square feet of meeting space featuring breathtaking views, and natural light

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Novotel Miami Brickell

1500 Southwest 1st Ave
33129 Miami
United States

GPS:25.75996, -80.19911

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,730 reviews

Customer review rating 5.0/5

Denise W. Families - Confirmed reviews ALL

Customer review rating 3.0/5

Janna M. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Mondo L. Couples - Confirmed reviews ALL

Customer review rating 1.0/5

James M. Business - Confirmed reviews ALL

Dear James M., Thank you for sharing your experience with us. I sincerely apologize for the discomfort you and your wife experienced during your stay. It is unacceptable for a guest to encounter such issues, and I appreciate your understanding of our staff's efforts to address the situation. While I am pleased to hear that our team was able to assist you with the mattress change, I recognize that the initial circumstances should have been avoided entirely. We take cleanliness and guest satisfaction seriously, and your feedback will be instrumental in ensuring that our housekeeping protocols are thoroughly reinforced. Regarding your request for a refund, I encourage you to contact our customer service team directly, as they are equipped to handle such inquiries in accordance with our policies. Your comfort is our priority, and I hope we can regain your trust in the future. Sincerely, Waseem Janjua Director Of Guest Experience & Training Novotel Miami Brickell 1500 SW 1st Ave – 33129 Miami – United States novotelmiami.com Wa…

Customer review rating 5.0/5

Angela T. Couples - Confirmed reviews ALL

Dear Angela T., Thank you for your kind words regarding your comfortable sleep and the pleasant service from our front desk team. We are delighted to hear that your experience was positive and that our staff was attentive to your needs. Best regards, Waseem Janjua Director Of Guest Experience & Training Novotel Miami Brickell 1500 SW 1st Ave – 33129 Miami – United States novotelmiami.com Wa…

Other web-users rate our hotel

  • 1,307 reviews 8.8/10 Location
  • 1,768 reviews 7.2/10 Room
  • 1,805 reviews 7.9/10 Service
  • 28 reviews 4.5/10 WiFi
  • 907 reviews 7.9/10 Cleanliness
  • 593 reviews 7.6/10 Amenities
  • 486 reviews 8.8/10 Vibe
  • 430 reviews 7.1/10 Breakfast

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