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Novotel Miami Brickell Hotel 4 stars

Customer review rating 4.3/5 942 reviews

ALLSAFE approved hotel

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Novotel Miami Brickell
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+ 20 Services

Hotel extras

  • Amazing rooftop pool and bar

  • The hotel is located within 2 miles of the American Airlines Arena

  • Our hotel's location is central to some of the best dining in Miami

  • 5,000 square feet of meeting space featuring breathtaking views, and natural light.

  • Our proximity to the Port of Miami makes us the perfect pre and post cruise hotel

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Boutiques/shopping
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Solarium
  • Boat excursions
Catering
  • BreakfastPaying
  • 2 Bar(s)
  • Hot meals
  • Snack & beverage machine
Business services
  • 8 Meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Miami Brickell

1500 Southwest 1st Ave
33129 miami
united states

Tel: +17866002600

Fax: (+1)786/6469383

Check-in from 15h00

Check out up to 12h00

  • By plane

    MIAMI INTERNATIONAL AIRPORT At 10km / 6 miles

  • By car

    RICKENBACKER At 1km / 0.62 miles

  • By train

    BRICKELL STATION At 0.4km / 0.25 miles

  • By train

    BRICKELL STATION At 0.4km / 0.25 miles

GPS :25.75996, -80.19911

Our accommodation(s)

Choose between a Standard King or Queen, room special for business trips or a couple, or the exclusive Suite or the Skyline Suite.

Superior 1 King Non Smoking

  • Max. number of persons: 2
  • Area: From 30 / 323 sq ft
  • Ironing board and flat-iron
  • Mini Bar

Superior 2 Queen Non Smoking

  • Max. number of persons: 4
  • Area: From 33 / 355 sq ft
  • Coffee/tea making facilities
  • Mini Bar

Superior Bay View 1 king bed

  • Max. number of persons: 3
  • Area: From 32 / 344 sq ft
  • Views: Bay view *

Subject to availability

  • Coffee/tea making facilities
  • Mini Bar

Superior Bay View Room Two Queen beds

  • Max. number of persons: 4
  • Area: From 32 / 344 sq ft
  • Views: Bay view *

Subject to availability

  • Coffee/tea making facilities
  • Mini Bar

Superior King bed room, Accessible

  • Max. number of persons: 2
  • Area: From 30 / 323 sq ft
  • Coffee/tea making facilities
  • Mini Bar

Superior King bed room, Hearing impaired

Accessible room
  • Max. number of persons: 2
  • Area: From 30 / 323 sq ft
  • Coffee/tea making facilities
  • Mini Bar

Superior 2 Queen Non Smoking, Accessible

  • Max. number of persons: 4
  • Area: From 33 / 355 sq ft
  • Coffee/tea making facilities
  • Mini Bar

Superior 2 Queen Non Smoking, hearing impaired

  • Max. number of persons: 4
  • Area: From 33 / 355 sq ft
  • Coffee/tea making facilities
  • Mini Bar

Superior Bay View 2 Queen Hearing Impaired Non Smoking

  • Max. number of persons: 4
  • Area: From 32 / 344 sq ft
  • Views: Bay view *

Subject to availability

  • Coffee/tea making facilities
  • Mini Bar
Rooms

Our restaurants and bars

UVA BAR

Non contractual photo

UVA bar, is famed for their crisp drinks, terrific selection of Chilean and Argentinian wine Whether you are meeting friends, entertaining clients, or celebrating a special occasion, UVA provides the perfect atmosphere.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

VISTA POOL BAR

Non contractual photo

Located just steps from our stunning infinity edge pool and selection of intimate private cabanas, Vista Pool Bar offers guests a delicious menu of signature tapas, refreshing craft cocktails, with incredible views of the Miami city skyline and bay.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum capacity: 210 people

  • Maximum banquet capacity: 160 people

Find out more

Our guest reviews for
Novotel Miami Brickell

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

942 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,665 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Great Location, Friendly Staff, Awesome Rooftop Pool

Customer review rating 4.0/5

Glenn M. Couples - 17/04/2021 Confirmed reviews ALL

The room was nice, could use a microwave, freezer and fan for the bathroom and bed room. Overall awesome experience and great value.

I would never stay here again

Customer review rating 0.5/5

Latoya P. Business - 16/04/2021 Confirmed reviews ALL

First off I would like to speak to the owner of this place I was lied to about the price no Microwave in my room no I do you have to pay $25 a park per day no towels at the pool no one speak English I stay for 5 days and price 400$ a day which I was told 209 never got sorry will report this place to Better business bureau I can’t believe a place so nice got treat like trash and top off no one never came clean my room you call ask for things never come I spen 2000 in this hotel for nothing

Good stay and nice pool

Customer review rating 4.0/5

Ben N. Friends - 12/04/2021 Confirmed reviews ALL

Room was clean and great rooftop pool A few small things to note - housekeeping was only every 3 days which was not mentioned upon booking Considering this, there was not enough towels, shampoo, and coffee pods Each day we requested enough coffee for our entire 8 night stay and each time they would deliver 2-3 coffee pods (even after specifically asking for 10-15 pods). It got annoying for us and probably would have saved us time as well as your staff if they would have delivered enough for our entire week stay Many times there were no towels by the pool and we had to wait 1+ hours Little things like this could be fixed to make this 10/10 stay

extremely well located , clean, nice swimming pool

Customer review rating 5.0/5

Hernán C. Business - 11/04/2021 Confirmed reviews ALL

Good rooms size, excelente coffee machine at rooms, close to business area in Brickell, and one block from public transport

Dear hernan c., We very much appreciate your comments regarding your stay at the Novotel Miami Brickell. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christian Jahne Guest Experience Manager
Customer review rating 4.5/5

Penny C. Solo - 11/04/2021 Confirmed reviews ALL

Everything was great until the last night where my neighbors were fighting and I could not sleep all night

Dear Penyetta C., We very much appreciate your comments regarding your stay at the Novotel Miami Brickell. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christian Jahne Guest Experience Manager

clean rooms & excellent hospitality

Customer review rating 5.0/5

Kb Friends - 09/04/2021 Confirmed reviews ALL

Rooms were clean, sunny, and very comfortable. Spacious bathroom and shower. Rooftop pool area was an amazing, quiet place to relax with gorgeous views. Super chill, non-rowdy, and everyone was able to distance safely even while in the pool. Parking was easy and the lot felt very safe. We did have various questions throughout our stay, and everyone we interacted was pleasant and helpful. Booking early kept this surprisingly affordable, especially for the area and season! Will definitely be booking again during my next Miami visit.

Perfect location, nice staff

Customer review rating 4.0/5

S E. Families - 09/04/2021 Confirmed reviews ALL

I liked the hotel , rooftop pool , cafe , location Only issue I had was housekeeping, I stayed 8 days I only had my room cleaned once !!! I was told every 3 days I will get service in the room but I didn’t even thought I reminded the front desk about it and was told I will get done but it didn’t, that was disappointing

Great location.

Customer review rating 5.0/5

Talair R. Couples - 09/04/2021 Confirmed reviews ALL

This hotel was everything for me. I didn’t have to deal with any traffic, quite location, very clean. The smell blow my mind. It always smelled fresh when you walk through the doors. I only wish they had a balcony with such pretty view like by the pool. But I did enjoy the pool view and vibe.

Great location and atmosphere

Customer review rating 4.5/5

Anonymous Families - 08/04/2021 Confirmed reviews ALL

We had no issues with our stay and enjoyed the hotel. Roof top pool was amazing with great views of the city and bay. Our room was very comfortable and clean. Ov

A Scam Of A Hotel

Customer review rating 0.5/5

S. Couples - 07/04/2021 Confirmed reviews ALL

Overpriced, ridiculously awful location, and a staff that knows about nothing. There was little to enjoy about an overpriced room with no amenities, almost no indication of COVID-related protocols, and staff that are happier to nickel-and-dime you and refuse to greet you with a smile let alone a hello or any other greeting. Definitely a trash place.

Dear Akshat S., Thank you very much for taking the time to share your comments regarding your stay at the Novotel Miami Brickell. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. Please rest assured that we have taken the appropriate measures to address the problem with our in order to prevent any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Christian Jahne Guest Experience Manager

Pretty average

Customer review rating 2.5/5

Rafael Families - 06/04/2021 Confirmed reviews ALL

Location is great, but there's a lot of noise, no one cleaned our room in a five day stay (and we weren't told we had to actually BOOK a cleaning person).

Dear Jose Rafael G., Thank you for taking the time to share your comments concerning your stay at the Novotel Miami Brickell. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I noticed that you rated our “service” experience low. We are taken measures in order to anticipate any future occurrence of noises. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Christian Jahne Guest Experience Manager

Poor customer, room service

Customer review rating 1.5/5

Praveen Families - 06/04/2021 Confirmed reviews ALL

Rooms are not clean, repeated reminder to clean the room, stayed for 4 days but eaners never got to clean our room. Don't recommend for the amount paid for stay.

Awful stay - thankfully it was short

Customer review rating 1.5/5

Jms Families - 05/04/2021 Confirmed reviews ALL

Our experience at this hotel was simply "awkward." Fortunately we were there only two nights. From the moment we arrived with our rental car to the moment we left for the airport there was a complete lack of attention to standard hotel etiquette. When we arrived with our rental car, there were at least four other cars "stuck" in the small hotel horseshoe drive area. The gate/arm to the parking garage would not lift and there was no valet to give directions or signage directing guests where to park. My daughter had to go into the lobby and wait on the check in line - all the time I circled the crowded city block hoping I could find street parking. The check-in clerk eventually came out with a card key to the garage lift the arm so I could drive my car to the lower level to park. While the room was OK there were not enough towels and absolutely no linens for the pull out sofa. As I was directed during check in, I texted the front desk for extra pillows and sheets. I received a response to this text 12 hours later (in the morning) asking me if I still needed the sheets and pillows. While the hotel rooms were not filled with guests, the roof top pool and bar area were PACKED - not even standing room at 6PM. I was informed by a guest that most of the people at the pool/bar paid $25 for "day passes" which entitled them to free parking, a free drink, use of the pool/bar area and the gym. Huh? As a paying guest , I was charged $400+ for the room per day, $25 a day to park my car and no one offered me a free drink! Hoards of spring breakers from other locations in Miami were evidently taking advantage of the "day pass" deal while hotel guests suffered the consequences. As a final insult, after check-out as we were stuck in the underground garage. The parking lot arm does not automatically lift as a car exits so once again my daughter had to go into the lobby to find hotel staff to let us leave the hotel.

Great stay

Customer review rating 4.5/5

Tanya B. Families - 04/04/2021 Confirmed reviews ALL

Employees were friendly, offered assistance when needed

Nice hotel, unacceptable cleaning service

Customer review rating 1.5/5

Alexey C. Business - 04/04/2021 Confirmed reviews ALL

I stayed for almost two weeks in your hotel. Noone told me i have to explicitly schedule cleaning in my room. As a result it was performed only once during my two week stay and no essentials (shampoo, showering gel etc) refill. Absolutely unacceptable.

Okay.

Customer review rating 0.5/5

Eboni W. Friends - 31/03/2021 Confirmed reviews ALL

Customer service was horrible! We found bed bugs in room 704 and when we told the front desk employees they did not care. After that incident we were treated differently. I had a great experience in Miami but I will never stay at this hotel again.

Poor quality, overpriced

Customer review rating 1.5/5

Ben S. Business - 31/03/2021 Confirmed reviews ALL

The hotel room was dirty, shower was moldy, amenities were poorly kept and still somehow charged $500 per night.

Dear Ben S., Thank you very much for taking the time to share your comments regarding your stay at the Novotel Miami Brickell. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. Please rest assured that we have taken the appropriate measures to address the problem with our bathroom cleanliness in order to prevent any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Christian Jahne Guest Experience Manager

Weekend Away

TripAdvisor rating 5.0/5

FLLCory 22/01/2020 TripAdvisor review

We recently stayed at the Novotel for a concert at the American Airlines Arena. The room was spacious, clean, and the bathroom was quite modern and spacious - a pleasant surprise. The service when we arrived by the valet was warm and welcoming - the gentleman who was working recognized us throughout our stay and made our stay special. The roof top pool is beautiful and yoga on the Sunday morning was a nice addition. The lobby is clean and bright. Location is great - walking distance to Brickell and South Miami Road and its restaurants and bars. We even walked back from the arena which was a 30 minute walk. Very central to the Brickell area and easy to navigate the neighborhood.

Dear FLLCory, Thank you so much for a lovely review! We are delighted to read you enjoyed your stay with us and appreciated our hotel, its amenities and our services. Your public recognition means the world to us. We hope you enjoyed the show at the American Airlines arena and hope to welcome you back anytime soon. Thanks a million David Siauvaud Guest Experience Manager

Best stay in Miami

TripAdvisor rating 5.0/5

stefaniaandriolo Couples - 09/12/2019 TripAdvisor review

A team of smiling and kind Heartists, makes the modern environment even more welcoming and gives it a nice memory of being in Miami. I particularly appreciated the olfactory identity in the lobby and very comfortable bed. Get advice from the Reception for your excursions and tours: they have worked hard to satisfy all the requests.

Dear stefaniaandriolo, Wow! Thank you so much for an amazing review! We appreciate you taking the time to review us and share your feedback and experiences. We are glad to read you enjoyed your stay with us and was able to experience our now famous world class services. At Novotel Miami Brickell, we strive for excellence and I am sure your feedback will serve as motivation for our heartists to deliver the best of themselves on a daily basis. Dear Stefania, it has been personally a pleasure to welcome you here and I am looking forward to welcoming you back during your next trip to Miami. Should we be of any assistance, please, do not hesitate to contact me directly. Thanks a million David Siauvaud Guest Experience Manager

Home away from home in Miami

TripAdvisor rating 4.0/5

Jorge R Couples - 01/12/2019 TripAdvisor review

Modern hotel, well situated close by to what we wanted to visit. The room was very good and comfortable. The bathroom was modern and clean. The staff was also very nice friendly and professional. Wifi worked very well throughout the hotel

Dear Jorge R, Thank you so much for sharing your feedback and experience with us. We are glad to read you enjoyed your stay with us and appreciated our hotel and services as well as our professional staff. We truly hope to welcome you back anytime soon. Many thanks David Siauvaud Guest Experience Manager

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