Mövenpick Resort Waverly Phu Quoc

Customer review rating (ALL Rating) 4.5/5 1,112 reviews

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Mövenpick Resort Waverly Phu Quoc - Image 1
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Mövenpick Resort Waverly Phu Quoc - Image 3
Mövenpick Resort Waverly Phu Quoc - Image 4
Ong Lang Hamlet, Cua Duong Village, Phu Quoc District, 92000 PHU QUOC, Vietnam

Description

Hotel extras

  • 305 family-friendly room options with private balconies or pool access, latest in-room comfort

  • 70 years of Mövenpick culinary heritage with a variety of restaurants.

  • A wide range of lifestyle and fun activities for families and friends.

  • 720 m2 Ballroom with column-free.

  • A haven of wellness with a total of 15 treatment rooms.

Our accommodation(s)

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Hotel location

Mövenpick Resort Waverly Phu Quoc

Ong Lang Hamlet, Cua Duong Village, Phu Quoc District
92000 PHU QUOC
Vietnam

GPS:10.283008, 103.924173

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,112 reviews

TripAdvisor Rating  5.0/5  929 reviews

Certificate of excellence 2024

Catered Birthday Party

TripAdvisor rating 5.0/5

Trip44307375229 TripAdvisor review

The food was amazing and the service was excellent. We enjoyed it a lot. Hien was a very good server to us all. They set it up the whole dining experience and it looked so beautiful. And the food was so delicious we all loved it so much. All the servers were so kind and polite and really helped to make it a wonderful experience

Great service

TripAdvisor rating 5.0/5

Companion26432685315 TripAdvisor review

Very good all table service, , Hien and Dian, served us all very well, I recommend it to all, all food was great, served fresh and everyone was looked after, can recommend personal service to anyone,…………………………………………………………………………………………..

Nice vacation from vacation!

TripAdvisor rating 5.0/5

Passenger791696 TripAdvisor review

What a great resort! From when you check-in you’re greeted with great hospitality from the hotel staff with a welcome drink and perfectly timed our check-in during the daily chocolate hour (3:30pm-4:30pm). The breakfast served is delicious and caters to all taste buds. The kids club is always having different things for the kids to do on daily. The gym is spacious and well-equipped. The pool area is fabulous and we enjoyed the foam party on Saturday night. You are able to walk right down to the beach and enjoy the beds there or even play some volleyball or soccer. The grounds are very well kept. The staff extremely professional and helpful. We ordered room service one night and it was delicious. The other nights we opted for Grab food as it can get pricey with a family eating always at the restaurant there. The street is a decent walk from the lobby so ordering in helps. Make sure to download the All Accor app, Mövenpick app and the Grab app. These certainly helped us on our trip. I lost my bag (left it in the lobby after chocolate hour one day) and I got a call hours later from security who said the bartender had found my bag with all our documents and money, credit cards, etc., inside untouched. I was so grateful for such an honest person/worker that could have easily pocketed the cash or taken my credit cards, but absolutely returned it with nothing missing (even though they had to open it and go through it to find my passport to return it to me. I of course thanked the man immensely and provided him with a decent cash tip for returning my items to me. Certainly good trustworthy people there!

Dear Passenger791696, We are delighted to receive your positive feedback, and it brings us immense joy to learn that your stay at our resort was nothing short of remarkable. Knowing that we were able to provide you with a memorable experience is truly rewarding for us. Your kind recognition of our team's efforts is truly uplifting and serves as a great source of motivation for all of us. Your comments will undoubtedly be shared with our dedicated staff, who contributed to making your stay memorable. Thank you once again for choosing Movenpick for your holiday retreat. We eagerly anticipate the opportunity to welcome you back for yet another unforgettable experience on your future holidays. Best regards, Linh PHAM Guest Relation Manager

Beautiful hotel

TripAdvisor rating 5.0/5

Liz B TripAdvisor review

Very clean and lovely staff, especially Thanh at breakfast who remembered all our coffee orders every morning. He was very attentive. Great ammenities too. We stayed in the villa rooms with its private pool, the main pool was fantastic also. Nice food options also with a number of restaurants and room service etc. They had a shuttle service into markets and airport very convenient. Very clean everywhere

Dear lizbM180IS, We are very proud of our team and our beautiful resort. It is always pleasing when one of our guests takes the time to share their great experience. We always share this feedback with our teams and it is very rewarding and motivating for them, especially when you make the effort to mention them by name. Hopefully we can welcome you back again soon....so you can enjoy our warm hospitality again! Sincerely Linh PHAM Guest Relation Manager

Nice facilities but long way to go to provide best experiences

Customer review rating 3.5/5

Issac Families - Confirmed reviews ALL

The hotel is new and owns good facilities but some procedures make me feel uncomfortable, for example, has to go to the reception and apply for a so call towel card and then you can have towels around the pool, it’s kinda ridiculous since no one told me this when checking in and I had to waste like ten minutes to finish this. Also, the bathtub of my room is leaking water and I cannot use it and the hotel just feel “sorry”.

Dear Mr. Y., We very much appreciate your comments regarding your stay at the Mövenpick Resort Waverly Phu Quoc. I am deeply sorry to hear that your experience did not meet your expectations, please allow me to express my sincerest apologies for the shortfalls. There are indeed some areas that requires further improvement. Once again, our apologies for any inconvenience you experienced. Your feedback is incredibly important to us, and we will ensure that all your concerns are addressed appropriately as we work to continuously improve. Sincerely, Linh PHAM Guest Relation Manager

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Other web-users rate our hotel

  • 315 reviews 7.3/10 Location
  • 734 reviews 8.3/10 Room
  • 996 reviews 8.4/10 Service
  • 7 reviews 7.9/10 WiFi
  • 473 reviews 9.2/10 Breakfast
  • 380 reviews 7.1/10 Pool
  • 320 reviews 7.8/10 Cleanliness
  • 260 reviews 7.7/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.