Swissôtel Kursaal Bern 4.5 stars

Customer review rating (ALL Rating) 4.6/5 1,394 reviews

Hotel extras

  • Zmorge ? breakfast ? petit déjeuner ? whatever you call it, we serve it!

  • Meeting - congress - company event - private event - shows - concerts

  • Let yourself be pampered by the famous Swiss service in a relaxed atmosphere

  • With its central location, the Swissôtel Bern is ideal for city and business trips.

  • Relaxation in the greenery - and in the middle of the city every summer in the Kursaal Garden

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

All rooms have been redesigned and offer a perfect ambiance through contemporary design, real wood floors and modern technology. Relax in the wonderful. Free WLAN, a safe with charging facility, a mini bar, a coffee and tea station are standard in all rooms. From the Premier Category upwards, the rooms offer a magnificent view of the old town and the Alps.

Hotel location

Swissôtel Kursaal Bern

Kornhausstrasse 3
3013 Bern

GPS:46.9527915, 7.4481958

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,394 reviews

Hotel with no air con

Customer review rating 1.5/5

Matthew L. Families - Confirmed reviews ALL

I checked in on 28 around 3pm. Was told something wrong with aircon system and should be fixed soon. I put my stuff in room left for shopping and dinner. Came back around 7pm still no aircon. A technician came to look at it gave me a stand up fan but the night is uncomfortable.

Excellent as always!

Customer review rating 4.5/5

Torsten D. Couples - Confirmed reviews ALL

You are hands down one of the most customer friendly hotels I know. I say this as someone who’s been traveling extensively for business and private for the last 25 years. The staff at the reception desk is second to none. Of course the location is also fantastic.

Good stay but not happy about handling customers

Customer review rating 3.5/5

Yves B. Couples - Confirmed reviews ALL

The bar team isn't installed yet. We had to wait for more than 20 minutes for our drinks. Next to it we heard the stuff talking about their problems with flatulences. I hope we're the only ones who heard it. In the morning, it was Sunday, someone of the housekeeping tried to open the door. It was not possible to sleep late. We did check out at 12am. Why does someone has to clean our room before leaving? It doesn't make sense. The room, the hotel, the location was good as usual

Location is excellent, quite

Customer review rating 5.0/5

Kassem C. Couples - Confirmed reviews ALL

The staff are very helpful and friendly, especially the reception people his name is Anis, the room was tidy , clean, big, has everything you need, the only problem was for me the double mattress, I prefer to have double bed or queen , other than that it’s supper , public transport is at the front of the hotel

Dear Kassem C., Thank you very much for your 5-star rating. We are very pleased that you enjoyed your stay with us and felt very comfortable with us. We are looking forward to hosting you again soon at Swissôtel Kursaal Bern. Sincerely, Petra Siebert Swissôtel Kursaal Bern

Comfortable stay

Customer review rating 4.0/5

Jo Solo - Confirmed reviews ALL

Stayed for two nights in a classic room in mid-April 2023. Modern hotel with contemporary interiors. My check-in/out experience was decent. Polite guest agents. My room was clean and comfortable. I liked using the in-room SuitePad to find things to do in Bern and hotel information. It was easy to place an in-room dining order using SuitePad. My stay at Swissôtel Kursaal Berne was comfortable. The Kornhausbrücke is a few steps from the hotel and is a great place to enjoy views of the river Aare, sunrise and sunset. A transit stop is nearby.

Dear Jani O., I certainly do not want to miss the opportunity of thanking you so very much for your friendly feedback. It is a great pleasure for all of us to hear, that you enjoyed your stay at our hotel, and we are very happy that the staff was able to fulfil your expectations. I hope that we can greet you again during your next stay in Bern. Yours sincerely Swissôtel Kursaal Bern Lena Blaser

Other web-users rate our hotel

  • 595 reviews 9.2/10 Location
  • 866 reviews 8.1/10 Room
  • 703 reviews 9/10 Service
  • 9 reviews 8.6/10 WiFi
  • 396 reviews 9/10 Breakfast
  • 364 reviews 6.8/10 Comfort
  • 254 reviews 9.5/10 Vibe
  • 202 reviews 8.4/10 Cleanliness

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