Customer review rating (ALL Rating) 4.6/5 1,394 reviews
All rooms have been redesigned and offer a perfect ambiance through contemporary design, real wood floors and modern technology. Relax in the wonderful. Free WLAN, a safe with charging facility, a mini bar, a coffee and tea station are standard in all rooms. From the Premier Category upwards, the rooms offer a magnificent view of the old town and the Alps.
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Swissôtel Kursaal Bern
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Access: 100 m / 0.06 mi
Access: 1 km / 0.62 mi 10 min walk / 5 min drive
Shuttle on call
Access: 3 km / 1.86 mi 5 min drive
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An urban wellness-oasis for Mediterranean treat, whether a separate room, a private dining room or seating in the garden: the new Giardino Restaurant & Bar offers the right setting for every event & mood.
The restaurant YU goes into an extended break and will be back for you in the fall.
Our guest reviews
100% genuine reviews from our guestsFind out more
Hotel with no air con
Customer review rating 1.5/5
Matthew L. Families - Confirmed reviews ALL
I checked in on 28 around 3pm. Was told something wrong with aircon system and should be fixed soon. I put my stuff in room left for shopping and dinner. Came back around 7pm still no aircon. A technician came to look at it gave me a stand up fan but the night is uncomfortable.
Excellent as always!
Customer review rating 4.5/5
Torsten D. Couples - Confirmed reviews ALL
You are hands down one of the most customer friendly hotels I know. I say this as someone who’s been traveling extensively for business and private for the last 25 years. The staff at the reception desk is second to none. Of course the location is also fantastic.
Good stay but not happy about handling customers
Customer review rating 3.5/5
Yves B. Couples - Confirmed reviews ALL
The bar team isn't installed yet. We had to wait for more than 20 minutes for our drinks. Next to it we heard the stuff talking about their problems with flatulences. I hope we're the only ones who heard it. In the morning, it was Sunday, someone of the housekeeping tried to open the door. It was not possible to sleep late. We did check out at 12am. Why does someone has to clean our room before leaving? It doesn't make sense. The room, the hotel, the location was good as usual
Location is excellent, quite
Customer review rating 5.0/5
Kassem C. Couples - Confirmed reviews ALL
The staff are very helpful and friendly, especially the reception people his name is Anis, the room was tidy , clean, big, has everything you need, the only problem was for me the double mattress, I prefer to have double bed or queen , other than that it’s supper , public transport is at the front of the hotel
Dear Kassem C., Thank you very much for your 5-star rating. We are very pleased that you enjoyed your stay with us and felt very comfortable with us. We are looking forward to hosting you again soon at Swissôtel Kursaal Bern. Sincerely, Petra Siebert Swissôtel Kursaal Bern
Customer review rating 4.0/5
Jo Solo - Confirmed reviews ALL
Stayed for two nights in a classic room in mid-April 2023. Modern hotel with contemporary interiors. My check-in/out experience was decent. Polite guest agents. My room was clean and comfortable. I liked using the in-room SuitePad to find things to do in Bern and hotel information. It was easy to place an in-room dining order using SuitePad. My stay at Swissôtel Kursaal Berne was comfortable. The Kornhausbrücke is a few steps from the hotel and is a great place to enjoy views of the river Aare, sunrise and sunset. A transit stop is nearby.
Dear Jani O., I certainly do not want to miss the opportunity of thanking you so very much for your friendly feedback. It is a great pleasure for all of us to hear, that you enjoyed your stay at our hotel, and we are very happy that the staff was able to fulfil your expectations. I hope that we can greet you again during your next stay in Bern. Yours sincerely Swissôtel Kursaal Bern Lena Blaser
Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website https://all.accor.com/ today, for a one-night stay within the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price