Mercure Ferrara 4 stars

Lovely city hotel in the center of Ferrara. Very close to the castello of Ferrara, restaurants, churches and piazzas. The hotel was clean and I was very happy with my room. The hotel stay very friendly and gave me good tips. I will come definitively back to enjoy the flair of Ferrara.

After calling to check how to get to the hotel and receiving poor instructions we were told that despite the fact that our room was ready that check in was not until 14.00. I have never been to a 4 star hotel that did not check guests in if the room was free even if they turn up early for check-in. However, after a rocky start we found the staff to be extremely helpful (although being wrongly reassured that a demonstration against Covid rules was in fact a celebration of the new football season).

The Hotel Ferrara has a perfect location for a city visit close to the Castle. The price offers a good value for money with two large rooms and good interior. We had a bad experience with the reception service - they forgot to return the ID cards (we too). The request to send the documents to our next location with UPS is still not successful after on week. Late response, no email feedback and a unorganized team.

Thank for your support at all times.

Beautiful location, right next to the castle and so many options for food, cafes and gelato! Walking distance to most everything in the city!

very well located in the city center; room good but bathroom very old to be renovated. Parking difficult to find.

stayed for only one night but wish it was longer. Reception was very efficient for check-in/check-out and very helpful for all our needs. Room was very comfortable. Breakfast was great and hotel location was excellent. Hotel offered private parking for only 10 euro per night. Definitely will revisit again

pleasant experience

a wonderful stay in a very cosy hotel where serenity and comfort are the key words;my small room on the 4th floor was straight ahead the castle and and i really enjoyed the view especially at night; Nice room,nice bathroom Good italian atmosphere in the restaurant for breakfast

We came there with our car and parking is a look like advanture game for us.

All the things I look for - good breakfast pastries, room made up promptly, quiet and clean. Point knocked off for room smelling a bit of stagnant water and no sign saying Mercure outside, which added more time to a long journey searching.

We had a very enjoyable week in Ferrara made more enjoyable by the very comfortable hotel room (51 ). Apart from the usual bedside lights powered by extremely malnourished glowworms, all the room facitities worked well. Good shower and bath etc. Wonderful location makes all the main sites walkable. Did not use the restaurant but plenty of places to eat within walking distance even for octogenarians. When the barman had a day off the bar closed. What?

i stayed 3 times in the new renovated rooms , this time at main building and the bathroom wasn't so nice 4th floor, amazing view..but cold water missing from the taps (room 418) staff very helpful at all !!

Good, the room was spacious and the view lovely. We enjoyed our stay.

No indication that this was a Mercure outside so very difficult to locate. Not quite up to the usual Mercure standards but helpful staff. No baggage deposit, no water, shower dangerously slippery and leaked over floor, A/C faulty. Fantastic location!