Mercure Penang Beach 4 stars

Customer review rating (ALL Rating) 4.2/5 1,227 reviews

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Description

Hotel extras

  • The rooms at Mercure Penang Beach feature breathtaking views of the Andaman Sea.

  • The hotel provides direct access to the beach.

  • Perfect for team building activities, leisure events and open concept weddings.

  • For alternative dining options, room service is available on site

  • Our accommodation is open for fully vaccinated guest with LOW RISK status on the MySejahtera.

Our accommodation(s)

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Hotel location

Mercure Penang Beach

505 Jalan Tanjung Bungah, TANJUNG BUNGAH
11200 PENANG
Malaysia

GPS:5.4638, 100.3019

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Ombak

Start the day with a tasty breakfast. Enjoy local Malaysian and International cuisine at The Ombak, which features stunning ocean views. Open for breakfast and lunch. Drive thru menu currently available.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,227 reviews

TripAdvisor Rating  4.0/5  1,663 reviews

Certificate of excellence 2024

A great place to have meetings and to relax

TripAdvisor rating 5.0/5

zacharysoo TripAdvisor review

Stayed in this hotel while attending a conference here. The room was well arranged and the bed was comfortable. It was clean and neat. I had no problem with all the amenities provided. They were adequate. The sea view from the hotel was amazing, and relaxing. The breakfast and food served were great with many varieties. I will use this hotel again if there is another chance.

Dear zacharysoo, Thank you for your fantastic review! We're delighted to hear that you found our hotel to be a great place for both meetings and relaxation. It’s wonderful to know that you enjoyed the comfortable room, the stunning sea views, and the variety of breakfast options we offer. We appreciate your kind words and look forward to welcoming you back for your next conference or getaway! Sincerely, Gerard Chan Resort Manager

OK Stay

Customer review rating 3.0/5

Ck Business - Confirmed reviews ALL

Overall the hotel is OK and acceptable. However, my feeling is that the staffs are not well trained and services are very slow Check in takes a long time with long queue and called the front desk or the reservation number never picks up.

Dear Chikai L., Thank you for taking the time to tell us about your experience at the Mercure Penang Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gerard Chan Resort Manager

Not always same service

Customer review rating 3.0/5

Alli Business - Confirmed reviews ALL

I am regular customer for my business in this area of Malaysia , always a warm welcome and upgrade room but this time not the same situation , little disapointed

Dear Alain L., Thank you for taking the time to tell us about your experience at the Mercure Penang Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gerard Chan Resort Manager

Pleasant Stay

Customer review rating 4.5/5

Nabila Families - Confirmed reviews ALL

beautiful & clean beach & hotel amenities

Dear Nabila A., We very much appreciate your comments regarding your stay at the Mercure Penang Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerard Chan Resort Manager

Good stay

Customer review rating 4.0/5

Kalthom Friends - Confirmed reviews ALL

The facilities good and will be much better if the restaurant/cafe stay open untill mid night

Dear Kalthom A., We very much appreciate your comments regarding your stay at the Mercure Penang Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerard Chan Resort Manager

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Other web-users rate our hotel

  • 1,533 reviews 7.5/10 Location
  • 2,420 reviews 7.8/10 Room
  • 1,589 reviews 6.2/10 Service
  • 48 reviews 5/10 WiFi
  • 1,063 reviews 8.7/10 Beach
  • 1,060 reviews 6.8/10 Cleanliness
  • 823 reviews 6.4/10 Breakfast
  • 618 reviews 5/10 Food

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