Mövenpick Aqaba

Customer review rating (ALL Rating) 4.3/5 667 reviews

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Description

Hotel extras

  • On the shores of the Red Sea

  • Adjacent to the historical site of Ayla

  • Private Red Sea beach

  • Health Club, 4 swimming pools

  • "Little Birds Club" children activities centre

Our accommodation(s)

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Hotel location

Mövenpick Aqaba

King Hussein Street, P.O. Box 678
77110 AQABA
Jordan

GPS:29.53232, 34.999947

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  667 reviews

TripAdvisor Rating  4.5/5  4,431 reviews

good stay

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

good, with some limitations

Dear Fadi A., We very much appreciate your comments regarding your stay at the Mövenpick Aqaba. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Sami Ounalli General Manager Mövenpick Resort & Residences Aqaba | King Hussein Street | 77110 Aqaba, Jordan Phone: +962 3 … | Reservation Call Center Phone: +962 6 … movenpick.com/Aqaba

Very bad stuff behavior

Customer review rating 1.5/5

Wael A. Families - Confirmed reviews ALL

Bad stuff behavior Dirty hotel Very expensive

Dear Wael, Thank you for taking the time and trouble to post your review At Movenpick we all take great pride in providing our guests with the highest standards of service, therefore I am very disappointed to learn that we failed to meet your expectations on this occasion. Your feedback is very important to us, and I wish to assure you that we take all comments seriously and we will address these issues accordingly. Although we may not always enjoy receiving negative feedback, it certainly allows us to continuously review the services we provide and help us to concentrate our training efforts where needed to build the confidence and skills of our colleagues. Thank you for the gift of your feedback and we hope to have the opportunity of warmly welcome you again to Movenpick Resort & Residences Aqaba. Best regards, Sami Ounalli General Manager Mövenpick Resort & Residences Aqaba | King Hussein Street | 77110 Aqaba, Jordan Phone: +962 3 … | Reservation Call Center Phone: +962 6 … movenpick.com/Aqaba

Very bad experience

Customer review rating 1.0/5

Prof. D. A. A. Families - Confirmed reviews ALL

It is not worth the value of money at all, I have rented a three bedroom apartment and I’m not allowed to park my car inside the Hotel garage. They let you park in the street!!! The rooms are too old, it can’t be rated more than 2-3 stars! The breakfast is not a 5 star hotel breakfast, bad service with very limited variety of food, we went there only for the first day and we skipped the rest of the days and had to have it outside the hotel. No hot water in the showers. I understand that they are doing maintenance in some parts of the hotel but this should not affect the parts that they operate; otherwise, the should not be charging this amount of money (I paid $375+ every night!). I will not recommend it to anyone, so I’ll make sure to post my experience everywhere.

Dear D. A. A., Thank you for taking the time and trouble to post your review At Movenpick we all take great pride in providing our guests with the highest standards of service, therefore I am very disappointed to learn that we failed to meet your expectations on this occasion. Your feedback is very important to us, and I wish to assure you that we take all comments seriously and we will address these issues accordingly. Although we may not always enjoy receiving negative feedback, it certainly allows us to continuously review the services we provide and help us to concentrate our training efforts where needed to build the confidence and skills of our colleagues. Thank you for the gift of your feedback and we hope to have the opportunity of warmly welcome you again to Movenpick Resort & Residences Aqaba. Best regards, Sami Ounalli General Manager Mövenpick Resort & Residences Aqaba | King Hussein Street | 77110 Aqaba, Jordan Phone: +962 3 … | Reservation Call Center Phone: +962 6 … movenpick.com/Aqaba

Aqaba Mövenpick never fails to deliver, much thanks to the incredible and skilled staff.

TripAdvisor rating 5.0/5

Irenejaber Couples - TripAdvisor review

Mövenpick never fails to deliver, and our recent stay was no exemption. The Mövenpick - the Resort was currently under renovation, and instead an apartment was offered at the Residence, which was very spacious and located in the palm garden, with a few steps to the beach. The heart of the Aqaba Mövenpick was still there - the incredible staff ♥️

Dear Irene, Thank you so much for taking the time to share your wonderful experience at Movenpick Resort and Residences Aqaba! We are thrilled to hear that your stay with us exceeded your expectations. At Movenpick, we continuously aim to provide our guests with a unique and unforgettable stay, and we're grateful for your positive feedback. Your satisfaction is our top priority, and we look forward to welcoming you back for another incredible experience in the future. Thank you once again for choosing Movenpick Resort and Residences Aqaba. We appreciate your support and hope to have the pleasure of hosting you again soon. Warm regards, Sami Ounalli General Manager

well located

Customer review rating 3.5/5

Zad H. Families - Confirmed reviews ALL

it was good stay but no variety of services

Dear Zad H., We very much appreciate your comments regarding your stay at the Mövenpick Aqaba. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Sami Ounalli General Manager Mövenpick Resort & Residences Aqaba | King Hussein Street | 77110 Aqaba, Jordan Phone: +962 3 … | Reservation Call Center Phone: +962 6 … movenpick.com/Aqaba

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Other web-users rate our hotel

  • 302 reviews 9.6/10 Location
  • 696 reviews 8.6/10 Room
  • 1,511 reviews 9.4/10 Service
  • 8 reviews 6/10 WiFi
  • 476 reviews 9/10 Cleanliness
  • 413 reviews 9.1/10 Food
  • 339 reviews 9.7/10 Beach
  • 273 reviews 8.9/10 Breakfast

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